its authentic Pakistani and Indian cuisine, specializing in Halal dishes. It's a popular choice for both dine-in and takeout, with many customers frequently utilizing their excellent catering services for large events. ​The restaurant is famous for its Sizzling BBQ items, with the BBQ Platter (featuring Seekh Kababs and Bihari Kababs) and the Tandoori Chicken being standout favorites. Their Biryanis (Chicken, Veal, and Lamb) are also consistently praised. Portions are generally generous, offering good value, and the service is often noted as attentive and friendly. If you're looking for flavorful, home-style South Asian cooking, especially grilled meats, Usmania Grill is a solid local recommendation. read more

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Good food. Different options. Recently had the Kingman on here. It was a good size for one person for a lunch. It was a little bit doughy and chewy though read more

Usmania Grill - Qeema naan. Thin layer inside. $7.xx - Indian Near Me - Pickering, Ontario

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Not sure why the reviews here are low but this place is fuego! I've ordered Dahl, korma, and half chicken tandoori with naan. They don't serve food fast so prepare to wait but the food comes out hot, freshly cooked, and is delicious. read more

We had catering for 90 people food is very delicious, delivery was on time and prices very fair.H.Dadhwal

The BBQ platters are a good value. Good variety of meat, sizeable portions. They come in platters on top of Biryani rice and come with salad and naan. Great to get for a quick catering idea. They also serve halwa puri on weekends but it can sell out, I like that they include the potato curry with it. read more

Usmania Grill - the outside of a restaurant - Indian Near Me - Pickering, Ontario

Came here for dinner and we loved the place. The platters are definitely worth your money. Also you have to order the naan bread with potato inside cus it's sooo good. The staff is also super nice and can't get enough of their biryani rice. I would definitely come back here for sure. I didn't even know this place existed in Pickering. read more

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Ordered the Meat Combo for 2, it was fantastic and enough for the three of us, with a lot left over. The food was delicious and exactly the right amount of spices. Staff is very friendly and professional. Will definitely come back again, over and over! read more

We ordered catering for 100 people for a graduation party. NEVER AGAIN! We didn't ask for any discount, got their premium package. They delivered two and a half hour late! The food was COLD! No time to reheat as guests were already waiting for 2 hours. Had to serve appetizer that was soggy. They didn't mention that their naan would be grocery store bought naan. I could have done that. They skimped out on the amount of BBQ they promised. We dealt with Zabar and every time we called no one was allowed to do anything except him. When we called him, he was too busy to talk to us. TOTALLY BAD EXPERIENCE! I would not recommend them for catering ever! read more

Food is very average but the service is pathetic- you have to wait for long even when you go there for your pick up . the staff is more concerned on explaining on the phone to a customer about the directions of their location rather than attending the line up of pick up order customers. the staff is rude and the owner is over rude. the owner thinks that he the local Gorden Ramsay. many of our friends have stopped going to this place and I am sure that many more will becaus if their service read more

I have ordered from here multiple times through UberEats and every single time the dishes I selected were fantastic. Items are always fresh, hot (temp) and made exactly as expected or when I've sometimes asked to be customized. I am really looking forward to going into the restaraunt once COVID19 is over. I would, and have, highly recommend giving this place a shot. read more

AMAZING! I usually go for the lamb qorma and it slays every time! The servings are large and the price is affordable! They used to give naan with the orders and I think due to covid and the hard times it has put on small business they have stopped that but it's only another 2.50 or so. Not a problem! read more

So happy to find a good local Indian and Pakistani restaurant! Visited for the first time and have to say was very impressed by the food and the quantity that they give. There were 3 of us and we ordered the BBQ platter for 4 which was a very good amount of food. We ended up taking leftovers home. The meats in the dishes were tender and well seasoned. It came with chicken tikka, bihari kebobs, tandoori chicken and seekh kebobs served on top of biryani rice. We were all very satisfied and happy with the service as well. Definitely recommend people to come try. You won't be disappointed. The only thing they need to do is to turn the heat on higher in the restaurant. We were eating with our coats on the whole time! read more

If you were an avid visitor to Food Time throughout the years, than you are in for a treat. Service is average, but you're coming for the food not the company. Their space is aesthetically pleasing, and wins in terms of decor it strikes more tens across the board. The portions are Great and you get amazing kebabs and it's well worth the wait for the value. If you are looking for more options in the GTA in Durham region I definitely reccomend this place! read more

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I ordered bbq for 4 combo today. The food was stale especially naan were very hard to chew and less things were included. They didn't put white sauce. I called the manager and he shouted at me. He got mad at me while I was not shouting. I talked to him nicely but he shouted and I said I was wrong and he also told me that he sell 100 of these platters everyday. So what ? As manager/ owner he should talk nicely!!!! No other restaurants do that. If you want to get insulted by manager, this place is for you. Really surprised today, again !!! The owner called me (the day after this happened) and said I have never eaten something and keep yelling at me because I gave a review. Wow !!!! Just imagine this happens to you. Bro ? You so called owner? You lost your good amount of customers now :( read more

Amazing food! I have catered 2 times from this place and every-time they have served fresh and good quantity food. I would definitely recommend Usmania for ur catering needs. I have always delt with Ehtisham bhai and he has always been a gr8 help. Thank u for the amazing food and will continue to order from here. read more

Food is amazing, but I know they're extremely slow and utterly incompetent so I ordered over a half hour before getting there. Once there, don't expect any kind of customer service. You won't be greeted, no one will smile at you, and all staff without exception look like they're in pain. It's like you're imposing on them and they don't want you to be there. A looooong while later I was asked for my order number, but I soon as I gave it to him he went off doing something else! Then he walked in. Then he came out again. Then he dabbled on the screen. He then asked me again for my order number, as I was telling him he went off to do something else again. So I waited, and waited, and waited.... Then I just left without my order! There was no apology, no concern that a customer was lost... nothing...... In short, if you don't mind plain rudeness and just a terrible experience, then by all means the food is good. Otherwise, i will be going elsewhere next time. A smile is all it takes. Staff make or break the business and this one is completely smashed. read more

I would not reccomend going to this restaurant. I walked in only 2 people in there the owner was wiping tables and chit chatting with these two people, looked at me didnt say hi or come to take my order i waited 5 min whiile he talked and wiped tables. I walked out only then he decided to run after me to help. I said no im leaving. Horrible for an owner to treat customers like we dont matter. read more

This review is based on several visits. The food has been consistently great and priced well. Removed stars for the cleanliness and bad attitude of the staff. I'm here now and just want to get some windex and a rag to clean the front door!!! The staff is never really that nice, don't expect any thank you's or even a smile. We'll be back because we like the food, the owner is super nice too.. It could be a five star if they just fixed a few things. Clean the front window, it's a customers first impression, train staff to be nice to all customers, smile, say thank you, etc. read more

Tried Halwa Puri at Usmania Pickering location today. It was great! Good portion and size of puri. Channa was flavourful and comes with paya which was not bad. Good local joint for halwa puri guys! read more

I'm giving this 2 stars because the front staff is not friendly at all. Food is great though. Price is great. I own a restaurant and staff is what makes the place. Having staff that is incompetent only devalues your food further. Get staff that speak English, knows your product and greets customers well. On the signage outside; you have a sign of a drink called Falooda but I asked the waitress and she gave me a dirty look. I told her it's on your A-frame outside and she was confused further. I gave up on her and asked another waitress and she was even more incompetent and rude. Anyways; hope the owners read this and make changes. You've got a good product. read more

So disappointing. Went for take out. The person at the counter could not speak a word of English. Why would you hire someone that doesn't speak some English. Not everyone speaks Urdu...food maybe good...crappy service. Don't waste your time nor money. Tried this new place out of the blue next door. King Samosa and Sweets. Amazing service and good food. read more

My husband and I completed a large transaction with a local Pickering business. To celebrate this, the local business recommended Usmania Grill. They phoned the restaurant to let us know we were coming and gave them our names. They told us to keep the receipt for reimbursement from them later. First class service from a Pickering business :) But Usmania Grill gave the worst "service" I have experienced in memory. The waitress sauntered over to our table and asked to take our order but before we could even begin to give it she turned her back on us and went to another table. Then she returned to the counter and took orders from walk-ins and phone-ins. After 10 minutes I went to the counter to place the order but she said she was busy. She then spent considerable time chatting with her co-workers, who did nothing productive, and chatting on the phone. Finally another person took our order. We mentioned that we had been referred to Usmania by a local business - she just shrugged her shoulders, couldn't care less, had no idea what we were talking about. We waited 20 minutes for the food to come. During this time, I had to get our water myself. The first server plonked the plates on the table without making eye contact, smiling or uttering a word. In order to eat, I had to find the cutlery and serviettes. No one approached us the entire time we were eating. Even though the food was really good, our celebratory mood was destroyed. Local businesses need to be very cautious about referring their customers to Usmania Grill. read more

Worst customer service ever. Ordered an hour earlier and still had to wait. No care that the order was late or that we were made to wait. Dont go here if you are on a tight time frame. You will never get your order on time. read more

We visited today from out of town and ordered a BBQ platter for 4 people. Good tasting food and absolutely disgusting service! Wait until you hear this: We pre-paid and sat down and waited half an hour for our food to be served. Once our food was ready the server came to our table and we were informed to our surprise that we would not be served unless we paid an additional fee or took our order to go. (??) The server explained that the price of our combo...and ONLY our combo...was increased 30 percent more for dine in! This price increase was not on the menu we were provided, nor was it charged at the time of our order. We had already paid the price asked on the menu. Still they demanded this ridiculous price increase or we had to take our bag of food and go. The server could not explain why this additional fee was required for our meal but not for any other meal on the menu. He said the owner made the decision but did not know why. We chose to leave after explaining to the server that we were insulted and upset by this treatment and would never return. I have never in almost 50 years heard of such a thing. We took our food and left and found a place to park and discovered we had been short ordered a portion. We only had food for 3 people! We did not get what we paid for according to our receipt. We also recieved no plates, forks, spoons, napkins. Just a pile of food wrapped in a foil tray. Difficult to serve everyone sitting in a car in a parking lot. Not at all convenient for travelers. I find this shameful to treat customers this way...especially travellers without any options. Shorting our order was an additional insult. We will obviously not waste our hard earned money here again and warn all others to be very cautious about this suspicious business. Asallamu alaykum wa rahmatullahi wa barakatuh. read more

The biryani is really good. The service takes quite long. I recommend placing your order before you get there so it'll be ready. The restaurant looked very clean. read more

This place takes way too long. If you want their food, consider take out and order at least 60 minutes in advance. must order fromSuggest doing take out. read more

We went to the restaurant to place a take out order. There was just one person taking order, and he the phones ringing around his ears. There was a line up of people and the guy would pick up phone while he was in the middle of taking your order. He gave priority to the phone orders and did seem to bother with those in the line. It took nearly 45 mins for our order. Then there was mix up and I was given my order which did not seem correct. When I mentioned it to the guy at the counter he insisted that the order was correct. After insisting that I did not have my complete order, they found more bags with food that belonged to my order. They need to get their act together otherwise risk losing customers! read more

I was recommended this place by a friend. Went on a Thursday evening to get the daily special -I purchased lamb biryani.$5.99 plus hst first of all they were out of raita. secondly the biryani rice looked like old rice gathered from three to four days. lamb was chewy like leather cannot swallow worst experience ever. Will never ever go back to this place again. worst place, worst experience had to throw it all out and lost my appetite as well waste of money. The daily specials are made from the leftovers of foods during the week. Thanks read more

I dined here for a birthday. A group of 8, size of the restaurant is medium & we were seated in the middle of the dining space. 1st impressions were optimistic but by end of the night I knew I wouldn't be returning. Food quality was alright, not the worst or the best I've had. What essentially turned my experience down was service & cleanliness. There weren't enough plates/glasses/cutlery until we asked - it wasn't too busy either. Had to ask for knives & my knife was dirty, I could tell someone probably wiped it because I could see small old food residue in the dry wipe marks. This turned me off immediately but still I remained hopeful that everything else would go well. Remainder of the night, my polite uncle who took charge dealing with the waiters, had to get up & even help himself to things that should've been brought over by waiters. I understand them forgetting once/twice but this was the case most of the time, the waiters seemed confused when basic things were requested - maybe they were new staff, I'll give them that but shouldn't be happening with all staff. The staff didn't seem friendly & barely smiled. Sauce bottles were dirty around the opening, with either dried/fresh sauce still on the sides. Near the end of the night, my cousin went to use the single men's washroom (2 washrooms, single toilets/sinks), he came back saying he couldn't use it as someone destroyed the toilet with #2. We sat for another 20/30 mins eating dessert & noticed none of the staff went to clean the toilets even after he'd let them know. read more

They always mess up on my order. Either forgetting sauce or samosas or something. Always!! the food is okay. but poor service and lack of focus. They really need to get it together. I have ordered 3 times and 2 times they have not given me items I have paid for. read more

Horrible!!!! Firstly staff is VERY RUDE!! I Catered for a family event of 80 people. On the day of event I was given the wrong items. Ordered and paid for Biryani but I got plain rice instead!! Also ran out of food because he didn't account for the people and give enough. I was left with hungry guests and bad food. DO NOT CATER from here save yourself the embarrassment!!!! read more

Usmania grill has a great enviornment, great food, and most important of all great service.The food there is of south Asian cuisine and is by far the best in Ontario. My family and I went their and we ordered the chicken biryani as it was there specialty. When the food came out the presentation was great, so was the smell of all the spices. We also ordered chicken karahi and chicken korma. I highly recomend this restaurant to all locals and people of far. read more

Highly recommend! Tried chicken biryani and butter chicken and naan and both were delicious and great value for $$. Looking forward to doing a larger order next time..! read more

The food here was excellent! The nihari was beautifully cooked and had the right amount of spice. The kabob platter had so much variety and it was all delicious. The rice especially had such a nice aroma and taste; I couldn't get enough. If I had any more room in my stomach, I would've eaten more! 10/10 would recommend to anyone who wants to eat fresh and delicious food with wonderful, very friendly service. read more

The food at Usmania Grill is delicious especially their Kebabs. Best in Pickering by far, only reason I wouldn't give them five stars is because their greatest downfall is management. Employees here are very nice however their management is horrible with food running out frequently at early hours, last minute cancellations and delays in serving. Overall very vey disorganized so if you will be eating there be prepared for that great food, polite employees however very disorganized. read more

The service was very slow and the plates we were given were not clean. The food was ok but did not taste very fresh and the naan was burned from the bottom. read more

Absolute terrible service! Went there with a friend to break our fast (since it is Ramadan). My friend got there almost an hour before it is time, she saved us a table. The restaurant was pretty empty. I got there 20 minutes later. After sitting for 15 minutes someone came to take our order, while he's taking it, this waitress comes to tell us our table is reserved. (By then the whole restaurant was packed) we told her my friend had been there for about 40 minutes then and she just kept saying sorry it's reserved you have to go. SO, there we were, 10 minutes before time to break our fast with no food cause of this shitty service. read more

the food was tasty but the staff here was rude. i think this may be the same staff that used to be rude at food time. the place a couple of doors over is excellent. my opinion. read more