You get the same run around number which gets you no where. Emergency services are non existent, my…read morecar was trapped under their lines for days and no one cared. Good thing they are not a fire department. Multiple calls different people, no reaction, no caring about their customers but they sure want my 350$ a month!!! Over rated under serviced, over priced. RIP OFFS!!!

the technician that came to see me the other day was absolutely, unbelievably n incredibly rude…read more i am almost 60 n my husband is 74, i am absolutely appauled n how he had the nerve to speak to us i have never, ever been spoken to like that. i am lodging a formal complaint against this child who was so disrespectful. i had to leave my living room before i told him exactly how i felt. i refuse to pay for this arrogant ass' visit. i want n need help with my tv n i suggest you send somebody who can speak english properly, someone who is not rude nor crude to the elderly. some capable person who likes his job n wants to keep it. the child that came to my home should absolutely % be fired. rate his service that would be a ~ 100 truly he should be fired thank you catherine powers

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I moved to the area 2 1/2 months ago and have had service interruptions FOUR times. I had heard it…read morewasn't a good service provider bit I had no choice because they were my only option. But now Xfinity is coming to the area and I can't wait to switch.

If I could give 0 stars I would. Customer service is horrendous. Have no idea how any of there…read morestuff is supposed to work. I told them the issues and they said since they could see it nothing was wrong and since I refused to troubleshoot with them since I had already did that they wouldn't send a tech. They will only send me a new modem so now I will be with out internet for a few days til it comes in. If I could switch today I would but im stuck with these idiots.

I have had a really bad experience! Took 5 times to get installation. One time they went to my old…read moreaddress that I had cancelled service at. I was told that for staying with them I would get discounts. Never happened! Instead, I was charged more. They told me to take my equipment with me when I moved . I keep getting notices to return my equipment, problem is- they used my old equipment and I have nothing to return. No one at the call centers understand English. Spent an hour at the corporate store to see if they could help. They have them the run around also transferred to 4 different people until the last person said sorry were closed. Unbelievable.

We had a great experience with John from Image Communications. He listened patiently by phone as…read morewe described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.

From the owner: Over 34 years of Legendary Customer Service in the Telecommunications, satellite TV, and Internet…read morefield.

Just lost all CBS channels. They have dropped other popular channels as well. Poor negotiations…read morefrom them. I'm cutting their services for streaming.

Literally the worst company I have ever had to deal with. Unfortunately, it's the only cable…read morecompany available to us. If I could give zero stars, I would. Horrible customer service, service throttled down constantly, no service at all way too frequently. This company will be out of business as soon as there is an alternative.

This is the worst cable company I have used. The service at the window is slow and uncaring. The…read morecable TV is bad the picture keeps scrambling, there is NO choice and the price is a little high for what you get. I would say go with another company but they are the only cable company in the area and they take full advantage of this.

Amazing! Super nice guy and was able to fix the power port issue on my iPhone in secondsread more

I took my iPad told him not to fix the screen unless the camera was able to be fixed also I left…read moreit came back. He didn't fix the camera but replaced the scree after I said not to fix anything unless it all could be fixed. He charge me $150 very upset.