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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Closed • 12:00 pm - 6:00 PM

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    4 years ago

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    Electronic Express - New storefront of Electronic Express in Oak Ridge. The new storefront features grass and railings

    Electronic Express

    3.1(19 reviews)
    0.3 mi

    Alex provided an excellent buying experience from my initial call, to helping me walk through the…read morewasher I originally wanted and entertaining another and kept me on task with the original plans. He allowed me the time I needed to call my insurance company to make sure my coverage already covered surges and such. He set perfect expectations regarding scheduling and delivery. Alex was helping another couple that arrived before I did, yet seemed to share his attentiveness with us both equally and not taking anything away from the experience. There was ZERO pressure...just all information I could need and so being overwhelmed. He was knowledable and honest. It felt like he was more committed to the experience than the sale, annd he was personable annd candelid...and as a salesperson myself, I appreciated that. Speed Queen isn't the cheapest but its reputation is long-standing and I haven't bought a brand new washer in over 20 years. There's something to be said about buying Made In The USA and a 5 year warranty I feel brings comfort, pride, and value to the table. The daily delivery emails were great with as busy as I've been with work. I called back several times from both my work and personal phone to confirm the delivery window set for me and never got anyone on the phone. I got a call less than a hour before expected delivery and was able to pick up because I was at an appointment I had to move up to be able to make the delivery window work for me (which was established the evening before) and the person calling to schedule was curt and snarky, asking for the phone number on my file. I told him the work phone number he was calling was for scheduling because it was during work hours and the other number was personal. He acted annoyed that I didn't know which one was on my file when I provided both at the time of purchase and this is my first purchase from y'all. He told me my drivers would be at least half an hour early awouod only wait 15 minutes. I told him I moved a personal appointment to 9am once I received delivery window from 10-1, so would need them to keep the time they committed to. He seemed annoyed with that as well, although I told him I'd be home by 10 for the delivery. I was home around 9:40, with plenty of time. The drivers were kind, professional, and efficient and said they had a lot of deliveries which is why they were early. They didn't seem annoyed, and were wrapped up with my install by 10:05, so should technically still been ahead of schedule.

    BEWARE! Dishonest. essentially scam artists. Lie about…read moredeliveries and refusex to issue refund for non functioning $2600 TV. Just awful people and business.

    Photos
    Electronic Express - A small piece of the large TV demo wall found with Electronic Express of Oak Ridge

    A small piece of the large TV demo wall found with Electronic Express of Oak Ridge

    Electronic Express - The mattress section found with Oak Ridge's Electronic Express

    The mattress section found with Oak Ridge's Electronic Express

    Electronic Express - View from the front door of Oak Ridge's Electronic Express

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    View from the front door of Oak Ridge's Electronic Express

    Mobile Electronic Services - New amp

    Mobile Electronic Services

    5.0(3 reviews)
    56.5 mi

    Meant to leave a review a few months ago, but I forgot to, oops!…read more But it works out because I got a lot to say now! Eric is one of the most professional, courteous, nice, helpful, customer oriented, and overall just good dudes I've ever dealt with in the car audio game. E V E R To kinda paint a picture a bit, I've been tinkering with stereos for 30+ years myself, and I could have definitely done my radio install myself on my 07 Ford Mustang, but Im glad I didn't and had Eric help. It's the nicest car I've ever owned, and I didn't want to take a chance at breaking anything out of frustration. Eric came to my house, and had the job done in around two hours, and I had my sound system going again seamlessly. He installed an old Kenwood head unit I had, a 750.1 Autotek amplifier, an old, cobbled-together, heavy, and cumbersome box for two ten inch Massive Audio subwoofers. It did well until my speaker box fell apart (which was 100% my fault keeping it in storage around moisture) and it just disintegrated after a week. Rip speaker box. I just bought a new one online and slapped the 10s in that. Ive since upgraded to a much louder and bigger system, and even Eric was able to assist with wrestling that box in the back of the Mustang as well! As of now, I'm running a 12 inch Memphis Mojo subwoofer in a vented box, paired with a 3500 watt Skar Audio amplifier. (It's now very loud, lol. Car audio stuff is an addiction, I'm convinced it is and you can't tell me different!) So in closing, I would 1000 % recommend Eric for your next car audio job. Oh, and he also helped me out by mailing me back my car registration that I left at his new shop he's now got in Crossville TN, right across the street from Blue Bird auto sales,, when I had him help with the Memphis sub install recently. He didn't have to Mail my registration back to me, but he did anyway and that speaks volumes to me as to the man's character. Dude is a salt-of-the-earth good person and I'm definitely gonna hit him up again if I ever need more work. Posting a pic of my new amp, sadly I ain't snapped any pics of the Memphis sub box that he helped me wrestle into my trunk, or the new cd player though. My cd player we put in at first back in April 2023 also died on me, but it was a 15 year old Kenwood, that I've had in probably five vehicles, I wanna say? She lived a hard life. I snagged one up at Wal Mart and slapped it in. Eric's first dash kit install job made it super easy to yank that old radio out, and put another new radio in too. Did that much and the new Skar Audio amp myself at least too! All in all I am a very happy returning customer, and dealing with Eric made me remember and realize just how much I love working on car audio customization and cars in general. It's fun and therapeutic. A good hobby to get into. Can get expensive though! I know from experience

    Very knowledgeable and great service. Did a great job installing a stereo and camera on my…read moredaughters car.

    Photos
    Mobile Electronic Services - New amp

    New amp

    Mobile Electronic Services - New amp

    New amp

    Mobile Electronic Services - Another pic in daylight with cd player on.  No wires visible at all Clean

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    Another pic in daylight with cd player on. No wires visible at all Clean

    Best Buy - Knoxville - Beware of the mat. No cones to warn you.

    Best Buy - Knoxville

    2.5(91 reviews)
    11.4 mi
    •$$

    I recently had the most wonderful experience of receiving assistance and guidance, over the phone,…read morewith a knowledgeable , gracious, and very patient Best Buy representative named Sierra. This was the Town and Country Circle Store in Farragut TN. My grandson and his friend visited for a week and used my LG77 Class 5 series for their games. They adjusted the settings for their taste. When I tried to use my TV after they left I had no idea how to adjust the settings back where they were. I called the store where we purchased the TV for help. I fortunately got Sierra who guided me through the adjustments and then educated me on future problems I may encounter and ways to solve them. Sierra is an excellent representative for Best Buy. Not only was she knowledgeable but Her friendly demeanor made the experience of learning how to adjust my settings myself an enjoyable experience. She explained the technical details in simple terms and guided me through the process of adjusting the settings very patiently and step by step. Through her exceptional guidance and service she made the whole experience both pleasant and informative. I highly recommend Sierra to anyone who needs assistance with their TV adjustments!

    No stars if I could.. went in to get a specific item from the store.. walk in.. no acknowledgement…read morewe were there.. go to the section of the store and wait.. and wait. Employee goes by and says to the group which is six people so far.. when an employee sees you they will come help.. and nada. Then I overhear an employee in a neighbor section telling customers the have a virtual kiosk line already six people deep.. ummmm.. what kiosk line? So we opted to order in store on our phones for the item to be picked up. We left the store without one employee making eye contact or acknowledgment from staff. We came in to pick up the item. I will not return to this store ever. They made zero effort for the customer of even putting a name down so an employee can make sure everyone is seen in the order they came in. With stellar customer service like this they may meet same outcome of circuit city

    Photos
    Best Buy - Knoxville - Mat located behind a desk that is located at the entrance.

    Mat located behind a desk that is located at the entrance.

    Best Buy - Knoxville - Why is this acceptable?

    Why is this acceptable?

    Best Buy - Knoxville - Me @ Best Buy's funeral

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    Me @ Best Buy's funeral

    Cricket Wireless Authorized Retailer - mobilephones - Updated October 2026

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