My cell phone is my life line to family and work most people these days. It was the day after…read moreChristmas and my phone would no longer charge or connect to my charging cord. i phone the store to see if they were open and the young lady on the phone was so helpful and just said bring it in we will take a look at it. I did, and wIth in 5 minutes of taking it to the back, she returned up front she simply smiled and open her hand up to show me that the top portion of my charging cord was "stuck" in my phone. I asked how much it would cost and she replied, no worries. Have a great day! wow, what amazing customer service

Our older IMac was in the process of dying, running very slowly and freezing up often. But it is…read morefar superior to our more modern laptop for doing any significant writing. Dwayne and the crew removed the old hard disk, installed a new solid state unit, and transferred everything over. Service was exceptionally friendly and polite, prompt, and the IMac is working perfectly again. Thanks, fellows!

Excellent service and fast turn around. I would use him again. Repaired the iPhone 16 pro with a…read moregenuine screen.

Mike is the absolute best! He removed the virus from my wife's laptop in a matter of minutes and…read moredid so at a very reasonable price. This is the place to go for your computer and phone issues!

My Mom initially went to TMoblie to get a new phone and plan as that's what someone suggested for…read more"the cheapest plan" She decided on the iPhone 13. Surprisingly the plan was going to be $80 which seemed incredibly high for TMoblile. Apparently with a senior discount, the price would drop to $59. I called Verizon who I have to compare prices. Adding a line to my plan would decrease my price from $79 to $59 monthly for both of us. Daniel helped us out. He was friendly, efficient, and knowledgeable. I wanted to go back and get a Samsung watch, but q

Good service great staff really nice the place is really clean the can handle problems in a secondread more

Buyer beware- T-mobile has hidden fees and add on cost surprises…read more I like posting positive reviews, but this company has gotten very sneaky how they do business. Tyler at the Maryville, Tn. Store could also use some basic customer service training!!

Horrible scam from employees They don't tell you the…read moresubscription that's goes with the T-Mobile tower or the tablet. Fees!!!! Beware of the fine print. They just want sells. HORRIBLE SERVICE

I'm not surprised at all that this place has such terrible reviews. I just moved here and my…read morelandlord has Spectrum I really don't wanna have spectrum because I had it in California and their service is shitty. So I called Spectrum to set up service and they told me that I just have to say that I rent a room and I need a new connection. I told the guy on the phone when I called Spectrum, I want strictly Internet I'm not going to change my phone nor am I going to buy TV. I told him if he kept going on and on I was gonna hang up on him and that's exactly what I did. So I came here in person and told them what I was told, that I would just have to get my own connection And that I would have it set up as I rent a room. She said no you can't make any changes to the account because you're not the account holder. I explained to her that I have nothing to do with my landlord and I would need a new connection. I don't pay his bills he doesn't pay my bills and we are not affiliated. I said that I need a new connection as in a new router. She said she can't do that unless my landlord comes in person with his ID. Screw that. I told her that she should call someone higher than her to verify that this is what I was told and she said she can't do it.

I switched from AT&t to spectrum for a total of one month. I tried to pay my bill multiple times…read morethrough the app and it could never find my bill. Called them multiple times and got to run around constantly. Got notifications saying that my bill needed to be paid and still was not allowed to pay it on the app. Still got to run around when I called. Need to say I'm taking their equipment back and going back to AT&t and I would advise the same for anyone that's thinking about spectrum

Excellent trouble shooting service. Customer oriented! Thank you, jim…read moreI would recommend and plan to return.

Andy was very helpful and friendly. He swapped out our scooter batteries for us. We drove here…read morefrom Pigeon Forge. Nice pretty drive. Thank you Andy.

What a waste of an hour. Went in to get a replacement screen saver after my phone got run over by…read morea car. Waited almost an hour. There was a manager there and the whole time I was there, he stood on the sales floor and did nothing. There were at least 3 other people ahead of me in line; another may have given up and left. Try Verizon. I was happier with them.

lied about stock over the phone and then told me they were out when i got there. wasted 30 minutes…read moreof my night. at least they were polite.