Good experience overall, extremely expensive for a phone screen repair ($436) but apparently that's…read morejust the rate for the real apple screen + labor. Fixed my phone in less than a day. Nice guys working there and clean shop.

Walked in with a phone problem....Austin and Noah worked with my phone and were able to get it back…read moreto working order. I was so pleased with my experience with them that I will take every opportunity to recommend them to anyone needing service. Thanks to you both.

Surprised at how professional this little place is, and the prices are quite competitive. Not sure…read moreabout iPhone but Android users should definitely keep this place in mind.

I brought in a Samsung s4 cell phone in about a week ago for repair, not expecting a positive…read moreoutcome as three technicians around Knoxville had already viewed the phone and diagnosed a complete motherboard failure and no possibility of repairing the phone. The little shop had three customers ahead of me, so I waited. When I met with the technition, I described the phone's behavior and stated that if the repair were a lost cause, I was not interested in paying a $50 fee to confirm that the phone was in fact broken. He assured me that if he could not fix it, I would not be charged. There was a cue of laptops to repair ahead of mine, so he stated that it might take a while to get to mine- first come first serve. I left the phone with him. I couple hours later i got a call that the phone was fixed. I picked up the phone, and while paying for the repair I asked how this might have been avoided. He sold me an SD card, and guided my adjustment default saving to the card instead of the phone's hard drive. While I can never be guarantees that no failures will occur, at least now I have the photos and contacts saved to SD and easily removable. I thought this was excellent service and this is where i will return in the future.

Great service and quick turn around time. Will recommend to friends and family if they break their…read morephones.

From the owner: Quickfix West Town Mall, located in Knoxville, TN, is your one-stop shop for cellphone and tablet…read morerepair and accessories. Our experts will have your smartphone or tablet repaired quickly while you wait. We strive to provide great customer service and fast, quality repair services -- that is why we stand by our warranty.

Take your devices to anyone but CPR they obviously use cut rate replacement parts from Wish or…read moreTemu. I have had my screen multiple times and never have I ever had as many issues with touch screen recognition as with the POS screen I Kline have which was replace by you guessed it CPR! If you have had a similar experience please share so others know DO NOT TAKE YOUR DEVICE TO CPR . As for the "warranty" you will get MORE use out of single ply toilet paper when you have the shiiiii'

Put a $75 boot on my car when they're not even using their building because they moved locations…read more Looking for the worst of ways to make your money.

Ever since they replaced my screen on my phone, it does not stay on. It keeps going off.read more

Only place that had the screen we needed in stock. It only took 40 minutes while others quoted 2…read morehrs. Awesome customer service and very fast! Definitely recommend

Received excellent A+ service from Robert at this location. I needed a replacement battery for my…read morekey fob. I was in/out in less than 5mins. He provided this service with a smile and informed me of their lifetime replacement which was reasonably priced, because I have more than one key fob. If you're in need of their services, ask for Robert. I'm back on the road again!

If you're looking for a battery, this might be a good place to check, but be cautious about the…read moreprices. My key fob for my Toyota Tundra indicated a low battery, so I searched online and found the battery listed for about five dollars. However, when I went to the store, I discovered that the same battery, which I could order elsewhere for around five dollars, cost nearly eleven dollars here. While I have nothing against the employees--they are always nice and provide good service when I need batteries that I can't find elsewhere--it's worth noting that there are likely cheaper options available elsewhere.

Excellent service and great price. Highly recommend this business. I dropped my phone and cracked…read morethe screen. The damage was causing my phone to not work properly. My iphone 15 Plus was repaired as good as new.

If you are searching for a local option for your electronic repair needs, look no further than…read moreAER!! You will always get professional, trustworthy service when you take your phone/tablet/computer to him to repair. I recently had an old laptop hard drive repaired as well as leaving a few tablets. He was honest with me about the options to repair the tablets - even telling me that he was able to fix one, but that purchasing a replacement would only be $10-$20 more. Most places would take your money and not even tell you. When I got the laptop home I had a conflict with the type of Comcast internet I have at home and AER not only spent time troubleshooting with me over the phone but also included his world class IT department - both of whom tried for a good amount of time to help me connect to wi-fi at my home. In the end it was a problem with the type of tri band wi-fi conflicting with my dual-band wireless adapter. Which was indeed what AER and his amazing IT department found was the issue. I highly recommend you give Athens Electronics Repair a call for ALL your repair needs, you will be in good hands and will not be disappointed!! Thank you AER - you are a welcome addition to our area!!

EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

damaged My phone While they were doing a screen replacement on my Iphone 13 mini. It started…read morepowering off when opening apps after they put the new aftermarket screen on. I took my phone back in and they tried with another screen and still the same result Mindy I had only gone in and asked for a screen replacement in my phone was working fine other than that all of a sudden after they take my screen off and put an aftermarket one on my phone no longer works properly and then I requested that they leave the screen that they originally compromised my phone with on so I could take it to another store so they could fix the screen and now the power issue. Instead of leaving the screen they messed up with and giving me a refund. they insisted that there's no way they're techs anything Wrong when very clearly my phone wasn't functioning as they did the screen replacement. All they did was money back and shoot me out the door they did nothing wrong which just doesn't add up. I do not recommend coming here even while I was multiple people had issues with their products. I am the last one to make a review but this honestly bothered me so much Blake Dietz 7/19/25

No stars if I could.. went in to get a specific item from the store.. walk in.. no acknowledgement…read morewe were there.. go to the section of the store and wait.. and wait. Employee goes by and says to the group which is six people so far.. when an employee sees you they will come help.. and nada. Then I overhear an employee in a neighbor section telling customers the have a virtual kiosk line already six people deep.. ummmm.. what kiosk line? So we opted to order in store on our phones for the item to be picked up. We left the store without one employee making eye contact or acknowledgment from staff. We came in to pick up the item. I will not return to this store ever. They made zero effort for the customer of even putting a name down so an employee can make sure everyone is seen in the order they came in. With stellar customer service like this they may meet same outcome of circuit city

I called the store before buying. Asked how much a data transfer was from my old computer to a new…read more(that I would buy there). Was told $99. So I drive 25 miles to buy a computer in their store, walked over to the Geek Squad to do data transfer. The kid employee asked me, "do you know how much this service is?" I said yes, $99. He said, "no, it's more than $200." He tried to flim flam me. Beat me out of several hundred dollars. He flat out lied. I left the store and tried to call the store manager. You can't do that either. It's an AI system that sends you to the Philippines. Tried calling again. Same results. Finally, got a number for the store, but again, no store employee answers. Some guy in Corporate Sales (US at-least) answered. He was apologetic and said the kid was trying to upsell me. It's fraud. So I can't return the computer or I will owe 15% restocking fee. So lesson learned. DO NOT BUY form BEST BUY. Absolute horrible customer service. GEEK SQUAD are there to fleece your wallet.