My teenage daughter and I were incredibly impressed and grateful for the fantastic service we…read morereceived on 9/29/2020. My daughter had dropped her phone and it was barely functioning. She needed it for some school communications as well as work for an internship that week and was concerned something had been damaged that would require a lot of time and $$ to fix. We couldn't make it to iFix It until close enough to closing time that I figured there was no way we'd have an answer, much less a solution, that evening. But Caleb was there, and he went above and beyond to identify the problem (for the most part it just needed a screen replacement) and then go ahead and handle the repair while we waited, voluntarily and without even asking us about the urgency of the repair. He immediately showed that 1) he could see what the issue was, 2) knew how to fix it, and 3) he cared. It's all too easy these days to find, and then complain about, poor service, or even ok service for that matter. I was so impressed by Caleb's professionalism in fixing the problem with the iPhone, and his willingness to spend the time to go beyond what he may have been required to do. That he was kind and personable all while making the repair was delightful. By the way, this was not my first visit to iFix It at the West Town Mall, and obviously I had enough trust to return for this repair, and now I'll be even more of a loyal customer. Thank you, iFix It, and thank you Caleb for your kind, quick, and thoroughly professional service. You brought us great relief to a worrisome situation, and the phone has been working perfectly since the repair.

Ever since they replaced my screen on my phone, it does not stay on. It keeps going off.read more

This is a great place to have your phone or tablet repaired. The owner, Ryan, is an entrepreneur…read morewho decided to create his own shop at a young age. That made me want to support them even more because this is a local homegrown business. Their prices and speed are extremely competitive too. I had my iPhone X screen and battery repaired/replaced for $150. My daughter's iPhone 6 got a new screen for $55 and her iPad 6 screen was replaced for $100. I know the parts are aftermarket and probably not the same quality as true OEM. But, if you are replacing parts on a phone, why pay top dollar? At that point, it makes sense to just get a new one. I certainly don't like paying for repairs to my devices. But, if you need it, this is the place. Since the staff seem to be vested in the business, they really care. Definitely better than the mall kiosks and other repair shops. Only unusual thing is their storefront is in an office complex down a long interior hallway. I assume it's because the rent is low and they got a lot of space cheaply. But, just know that it's not your usual "retail" location storefront. Overall -- Highly recommended.

Value This is the best deal for phone repairs! Ryan will…read morematch prices if you can find any lower, but good luck! He offered a glass and lcd repair for my galaxy note 8 for easily $40-$80 less than any other shops in the area. He had to order the parts, but he got them in just two days! My screen was shattered so badly that glass was falling off and the lcd had a black spot and lines across the screen, but now it looks like it's brand new! I was worried that a screen replacement on a note might make the stylus less responsive, but it works like I just bought it! Great, friendly service that I would recommend to anyone who needs their phone fixed.

I came for an appointment and they helped me get my phone fixed they cleaned it up and cleaned the…read morecase too im glad I brought my phone here to be serviced they were efficient and professional and provide amazing customer service thank you team

original repair on ipad was quoted me $220. They kept tbe unit for 5 days only to call and tell me…read moreactually repair would be $480

Received excellent A+ service from Robert at this location. I needed a replacement battery for my…read morekey fob. I was in/out in less than 5mins. He provided this service with a smile and informed me of their lifetime replacement which was reasonably priced, because I have more than one key fob. If you're in need of their services, ask for Robert. I'm back on the road again!

If you're looking for a battery, this might be a good place to check, but be cautious about the…read moreprices. My key fob for my Toyota Tundra indicated a low battery, so I searched online and found the battery listed for about five dollars. However, when I went to the store, I discovered that the same battery, which I could order elsewhere for around five dollars, cost nearly eleven dollars here. While I have nothing against the employees--they are always nice and provide good service when I need batteries that I can't find elsewhere--it's worth noting that there are likely cheaper options available elsewhere.

Surprised at how professional this little place is, and the prices are quite competitive. Not sure…read moreabout iPhone but Android users should definitely keep this place in mind.

I brought in a Samsung s4 cell phone in about a week ago for repair, not expecting a positive…read moreoutcome as three technicians around Knoxville had already viewed the phone and diagnosed a complete motherboard failure and no possibility of repairing the phone. The little shop had three customers ahead of me, so I waited. When I met with the technition, I described the phone's behavior and stated that if the repair were a lost cause, I was not interested in paying a $50 fee to confirm that the phone was in fact broken. He assured me that if he could not fix it, I would not be charged. There was a cue of laptops to repair ahead of mine, so he stated that it might take a while to get to mine- first come first serve. I left the phone with him. I couple hours later i got a call that the phone was fixed. I picked up the phone, and while paying for the repair I asked how this might have been avoided. He sold me an SD card, and guided my adjustment default saving to the card instead of the phone's hard drive. While I can never be guarantees that no failures will occur, at least now I have the photos and contacts saved to SD and easily removable. I thought this was excellent service and this is where i will return in the future.

Shahida did a great job assisting me with finding a new cover for my tablet. This is my second time…read morecoming to Wireless Trendz to purchase a product. They are quick and efficient!

I am typing this on my iPad right now, instead of sitting at home stressed about replacing it…read more Took my iPad by the Best Buy with an "Apple appointment", and told the guy I had something broken with my charging port. He never asked to see it, and took out a paper to look something up then told me they'd have to send it out and it would cost $450. I was very discouraged and decided to come by uBrakiFix as a last resort hoping they could do something. The young man at the counter took one look at my iPad, and said he knew exactly what was wrong, and went behind a wall to fix it. Came back and it was good to go! Turns out a piece of a charger had come off in the port and it just needed to be cleaned out. I was so grateful I was like "take my money!!!" Lol. Anyhow, I will not be going back to Best Buy. I grabbed information on their coverage plan. I will also be bringing by another iPad that won't turn on anymore that Best Buy said they couldn't do anything with either. ;0) I'll also be bringing buy my laptop. They've gained a customer for life!

Good experience overall, extremely expensive for a phone screen repair ($436) but apparently that's…read morejust the rate for the real apple screen + labor. Fixed my phone in less than a day. Nice guys working there and clean shop.

Daughter and hubby went in to fix her iPhone 13 SIM card, salesman "Adam Jones" convinced them to…read moreupgrade for free to the 16. Current sale was Verizon will pay off remaining balance of old phone ($179 for her 13) plus give a $1000 credit off the 16. Upon getting home I looked at the receipt and checked on my Verizon app and they charged us for the whole purchase price of the phone, $1010.00, financed over 36 months! Absolute scam or someone (Adam Jones) doesn't know how to do his job! I had to call Verizon directly to get this fixed and they also showed us being charged for the full purchase price of the phone. They are working to credit our account, which hasn't been fixed yet on the app. Super disappointed to waste an evening on this!

The sales man Chargers us for an optional 80$ non refundable set up fee after we told them no.read more

My phone was headed for the CPGY in my mind, but CPR at UT fixed in 2 hours and didn't try and rob…read moreme in the process. Thank you and Great Job! I would highly encourage you to give them your business. If they can't fix it it can't be done!

Take your devices to anyone but CPR they obviously use cut rate replacement parts from Wish or…read moreTemu. I have had my screen multiple times and never have I ever had as many issues with touch screen recognition as with the POS screen I Kline have which was replace by you guessed it CPR! If you have had a similar experience please share so others know DO NOT TAKE YOUR DEVICE TO CPR . As for the "warranty" you will get MORE use out of single ply toilet paper when you have the shiiiii'

I brought in a HP laptop that had been sitting on a desk for 3 years. It would not allow me to…read morestart up. The Nerds figured out the problem. I am back to using my laptop. Very good experience! I would recommend Nerds to Go for any laptop issue!

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!