This is a great place to have your phone or tablet repaired. The owner, Ryan, is an entrepreneur…read morewho decided to create his own shop at a young age. That made me want to support them even more because this is a local homegrown business. Their prices and speed are extremely competitive too. I had my iPhone X screen and battery repaired/replaced for $150. My daughter's iPhone 6 got a new screen for $55 and her iPad 6 screen was replaced for $100. I know the parts are aftermarket and probably not the same quality as true OEM. But, if you are replacing parts on a phone, why pay top dollar? At that point, it makes sense to just get a new one. I certainly don't like paying for repairs to my devices. But, if you need it, this is the place. Since the staff seem to be vested in the business, they really care. Definitely better than the mall kiosks and other repair shops. Only unusual thing is their storefront is in an office complex down a long interior hallway. I assume it's because the rent is low and they got a lot of space cheaply. But, just know that it's not your usual "retail" location storefront. Overall -- Highly recommended.

Value This is the best deal for phone repairs! Ryan will…read morematch prices if you can find any lower, but good luck! He offered a glass and lcd repair for my galaxy note 8 for easily $40-$80 less than any other shops in the area. He had to order the parts, but he got them in just two days! My screen was shattered so badly that glass was falling off and the lcd had a black spot and lines across the screen, but now it looks like it's brand new! I was worried that a screen replacement on a note might make the stylus less responsive, but it works like I just bought it! Great, friendly service that I would recommend to anyone who needs their phone fixed.

Andrew made an appointment to come to our home. The soonest he could do was 4 days out, which was…read morea Friday evening. He said he would call before he came. He did not show up. He did not call. He did not respond to my voicemail or text. So we are left in the lurch, over another weekend, with no access to email. We are very disappointed.

I was in desperate need for a charger for an older model apple laptop. As soon as I walked into the…read morestore, I knew I was in the right place! The owner knew exactly what I needed and put together a charger on the spot, even using components from his personal computer. The price was reasonable, he didn't try to oversell, and I was out in record time! I could not have been more satisfied with service and sales and product! Wish I had someone like him locally!

I had a problem with Onedrive redirected my saved data in Quicken and Quick Books. Took my laptop…read morein and with 20 minutes he identified the problem , fixed it and for a nominal charge I was on my way. Highly recommend him.

I normally research places, purchases, services, etc... ad nauseam. When I inadvertently corrupted…read moremy computer and needed it repaired I skipped the research and went the closest repair shop .... 21st Century Caveman. What a find! Above all Chris was honest. I could have repaired the computer myself .... for free! I knew that going in and it was the first thing he told me. He isn't an individual out to scam customers who have no/limited knowledge of computers. Furthermore, he was kind enough to repair my computer the same day even though he was pressed for time. In my opinion, Chris is the definition of Southern Hospitality.

Computer Depot used to be my go-to for computer problems. The last time I used their services was…read morein 2022 after I had been being cyber bullied and my computer and WiFi hacked for nearly a year while I was renting a senior apartment from Knoxville Community Development Corporation (KCDC) in Knoxville. I already knew KCDC was involved. They have a reputation for going to extremes to target and retaliate against residents, and I had filed HUD complaints against them. When I brought my computer into Computer Depot, the manager/owner looked at me with eyes as big as saucers. I felt intuitively that something was not right. I gave them my computer and asked them to wipe the hard drive and reload my programs to get rid of the malware. When I came back to pick up my computer, I found that they had disabled my Secure Boot and installed a program that allowed them to come and go from my computer system, but also left an open door for the hackers. That was like a big clue that KCDC had hired them as "black hats" to facilitate their cyber harassment and surveillance, which included turning my apartment neighbors against me and encouraging them to harass and surveil me. Two attorneys who reviewed my screen shot evidence warned me that KCDC might be setting me up for a criminal indictment. I will never use Computer Depot again.

Great and immediate help by phone with connecting 15 year old asus to home network. Very patient…read moreand polite.

I have used Computers Etc. as our on-call IT service provider for several years now. They helped…read moreus set up our business servers, printers, and migration to Microsoft Office 365. Phil, Jake and Steve really care about their work and will make sure that your technical problems are handled quickly and efficiently. Equally important, the company is honest in its pricing and recommendations. Unlike some competitors, they do not recommend products and services that you do not really need. Also, they aren't going to force you to buy all new equipment and just ride on the fact that the machines are under warranty. Overall: Highly recommended for service and for purchasing new computer equipment (they are a Lenovo dealer).

The person I talked to about my computer issue was very helpful. Was able to resolve it quickly…read morewithout having to submit my computer for extensive warranty repair.

What an amazing experience I had with Dan, a top shelf Serviceman. My TV went out during recent…read morestorms, and Dan came out, within a day, and had my TV back up and running in less than 10 minutes. Incredible!! There is literally no other repair service in or near Knoxville/Alcoa, that will get my business, moving forward. I am so happy I found Southern TV and Appliance Repair Service, and you will be as well, if you find yourself in a terrible situation, as I did. Thank you, Dan, you were excellent, Sir!! The best Value, and honesty, in Knoxville, or surrounding!

My television died and I called Southern TV and Repair. For a minimum service fee, the nicest…read moreman, Dan, drove to my house, (I live in Maryville) removed my non-working TV and set up a spare TV that I own until my non-working TV could be repaired. Dan took my dead TV to his shop, identified the part that needed to be replaced, ordered the part, repaired my TV, and delivered it back to our house within one week. Now that is service!!! Dan also took the time to set up the repaired TV and made sure that I saw it was in perfect working order before he left our house. Dan's repair service was very reasonably priced and my TV works just great now. I highly recommend Dan of Southern TV Repair who is knowledgeable in his work and provides A+ customer service.

They service CB radios mostly. But they also service stereos, computers, TVs , VCRs, inverters,…read morewalkie talkies, and all mobile electronics. The owner is Roger Moore and his "CB handle" is 007 just like the double 07 movies. I brought my CB radio in for repair and a little tuning. He knows what he is doing and was very nice while at the same time taking care of me. Now it has been over 20 years since I had a CB so I took "today's CB" radio in for some education and knowledge. He also came out to my truck and set my "SWRs" which is CB talk for tuning your CB for the best output and performance. They are open 7 days a week but nights only from about 7pm to midnight. 007 is pretty reasonable too. I highly recommend him.

I brought in my MPC live for repair and now it's practically brand new. Works perfectly.read more