I call Dave "The Wizard". Knoxville is lucky to have him. He clearly has a tremendous amount of…read moreexperience with repairing audio and video equipment. This is evident by how effortless he makes the work involved seem, despite the intricacies and labor required to perform the repairs. I have thus far had two 50+ year old speakers restored, and a mid 70's Kenwood integrated amp. The prices charged for the work seem fair. Dave is also easy to deal with. It takes him a few weeks to get to working on the repairs, but this is because he has a healthy backlog of repairs to complete. His workshop is filled with equipment he is working on. Demand is high, for good reason: this man is reliable and fair. If you need something repaired, I recommend taking it here.

I dropped off an old console record player 3 weeks ago because I wasn't getting any sound out of my…read moreright speakers. I was told it would be 2-3 weeks before he could look at it. 3 weeks later I called and was told he hadn't looked at it yet but he would today. A couple hours later he called back and confirmed what I already knew, that I had no sound from the right channel. He also said that there were problems with the record player that had been working perfectly before I dropped it off. I asked for a price to fix it, and he said at least $125 plus parts. I told him that the record player had been working fine when I dropped it and just needed sound from the right speakers. He told me again that it would be at least $125 to fix the right speakers. I pressed him to explain how much of the $125 was parts and how much was labor and his request was "most of it is labor". I asked again, how much he would be charging me for labor and how much was for parts, to which he replied "it doesn't matter, that's what I'm charging you to fix it." I then asked to come pick it up. When I went back to pick up my console, he surprisingly did help me load it in my car, at which point I said "your price is reasonable if that's what it would take to fix it, but I need to know what I'm paying for." I might as well have said nothing because he literally ignored my statement and walked in. I recommend avoiding this business. I am confident I would have been overcharged for repairs rendered, and most likely charged to fix parts that weren't broken again. If I could give zero stars for this experience. Update 9/26/18: I took my console literally across the street to Ammons Electrical Repair and they had it fixed and working the very next day for half the price. If you have the choice, choose them. Dixie was 3 weeks, no repairs, and a quote of "about $125". Ammons was one day, $85. They also confirmed that Dixie was full of it trying to fix my turntable which has no issues at all.

I, too was "infected" by the dreaded MIcrosoft blah blah. Susan and Don, the owners of Nerds, got…read moreme in for a fix it right away. Don had incredible patience with me answered all my techno questions that I could barely put into words...Thanks, Yall. You're the finest Geeks in town.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Not sure this is a real business. The website has pages from 2019 that are written in gibberish…read more It shows an address but no hours or information. Is there a showroom? Do they sell products? Or just service Mark Levinson, which is the only English word on heir site. I'm looking for a place that sells audio gear in Knoxville, and this seems like the only place... but I'm not driving nearly an hour with no info. I called them too, but no answer and no info on the voice mail either.

From the owner: We specialize in the service and restoration of Mark Levinson audio equipment. In addition to this…read morewe are an authorized dealer for Magnepan loudspeakers, Oracle turntables, Audio Technica cartridges, and Ortofon cartridges.

Good experience overall, extremely expensive for a phone screen repair ($436) but apparently that's…read morejust the rate for the real apple screen + labor. Fixed my phone in less than a day. Nice guys working there and clean shop.

Walked in with a phone problem....Austin and Noah worked with my phone and were able to get it back…read moreto working order. I was so pleased with my experience with them that I will take every opportunity to recommend them to anyone needing service. Thanks to you both.

EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

damaged My phone While they were doing a screen replacement on my Iphone 13 mini. It started…read morepowering off when opening apps after they put the new aftermarket screen on. I took my phone back in and they tried with another screen and still the same result Mindy I had only gone in and asked for a screen replacement in my phone was working fine other than that all of a sudden after they take my screen off and put an aftermarket one on my phone no longer works properly and then I requested that they leave the screen that they originally compromised my phone with on so I could take it to another store so they could fix the screen and now the power issue. Instead of leaving the screen they messed up with and giving me a refund. they insisted that there's no way they're techs anything Wrong when very clearly my phone wasn't functioning as they did the screen replacement. All they did was money back and shoot me out the door they did nothing wrong which just doesn't add up. I do not recommend coming here even while I was multiple people had issues with their products. I am the last one to make a review but this honestly bothered me so much Blake Dietz 7/19/25

The small screw that holds down my NVME drive was missing from my motherboard and after looking all…read moreover town and being turned away RJ Technology helped me out with no charge.

I few months ago my switch stopped working I brought it to RG technology and a week later they told…read moreme the problem which was a single component and they charged me 200$ for it. I would never pay that much I might as well buy a new one. So instead I came back to pick it up but the person working there at the time was on there phone and said they could have it tomorrow because she didn't want to "Mess anything up" which is upsetting knowing she's not even doing anything. Im sure there a great company just not good service.

Good place, but not in business at this location anymore…read more They have a place down south somewhere, Alabama? Sorry to see them go, they did good work and were two miles from me.

Unbelievably rude help.... after waiting months now for a behringer part that I was quoted 130.00…read moreon, I get a second unit in that needs one too and call to see if any hope exists of getting one in. First person Stacy tells me to get the part number and I have another call come in and ask if she'll hold a few seconds while i tell them I'll call back. literally 10 seconds later she's hung up on me. So I call back..wade through the message and the lady tells me Stacy is busy at the counter now...she can 'help' me. I explain that the part number I read off we've been waiting for and SHE changes the whole story to 'we never sell parts'. Calls me a liar for claiming that I was quoted and have waited a a few months now. Accuses me of being 'rude' for saying that's what happened..hangs up when i say 'but you're calling me a liar'. Great PR people. Great PR..... so what do I do now? i call Behringer and the lady I get there acts like she's standing right by the other lady. Talks over the top of me and tries to divert me to another service center who will probably tell me the same thing. Sorry done being baited and switched on for the day.

Ever since they replaced my screen on my phone, it does not stay on. It keeps going off.read more

Only place that had the screen we needed in stock. It only took 40 minutes while others quoted 2…read morehrs. Awesome customer service and very fast! Definitely recommend