The small screw that holds down my NVME drive was missing from my motherboard and after looking all over town and being turned away RJ Technology helped me out with no charge. read more

I few months ago my switch stopped working I brought it to RG technology and a week later they told me the problem which was a single component and they charged me 200$ for it. I would never pay that much I might as well buy a new one. So instead I came back to pick it up but the person working there at the time was on there phone and said they could have it tomorrow because she didn't want to "Mess anything up" which is upsetting knowing she's not even doing anything. Im sure there a great company just not good service. read more

I had a TERRIBLE experience here and suggest that this shop be avoided for repairs at all costs. I received awful communication and customer service. Experience: My playstation 5 initially started giving me an over heating message. I took it in to be assessed. I was advised they would give it a cleaning to see if this fixed the issue and call me back. I received a call that they thought it might be the liquid metal but they were out of it and that they would order it and could not give me a definitive date of when it would be there. I was not called with updates. I was only told "they would call me". I had to call the next day and was told the liquid metal didn't arrive next day and that "they would call me" when it arrived. I finally received a call from them and they advised that the liquid metal was not doing the job. That SOME of the games were working per Jacob ( Store Owner) but not all. He advised that he thought this might be a motherboard issue, and said he could order a new power supply and try that. I finally got word that they had the unit ready for pick up with a new power supply, but that it would only partially run some games. He advised I had a few options. Replace the motherboard, run as it ( partially running) or just buy a new unit. I decided to leave is and play my playstation only partially working. As it turns out, the playstation wasn't even assembled when I got there. The technician hastily assembled it and brought it out to me. When I got home, there were pieces janging in the unit, and it was Completely dead and non usable. I called them and came back to ask what was going on. They advised that "the motherboard must have given out between the time they gave it to me and when I got home". Anytime I would talk to these guys, they acted annoyed and bothered. They were not friendly to deal with on the phone. Their communication as far as updates go was abysmal. I went in to ask for my cleaning fee refunded due to all of this poor service and advised by the front desk that he didn't have authorization and that he would have the owner call me by noon. He never called me. I had to file a dispute with Visa to deal with this. 0/5. read more

Poor communication. Destroys property and doesn't take ownership. Will destroy your device, doesn't have a contract and the entire staff will lie. read more

The team at RJ Technology is the best!! Jacob is truly an artist in this field. Even though the shop may look like a mad scientist lab, everything has a spot in his brain! He can find the smallest of screws up to a computer part in a particular box. I won't go anywhere else for my clan's computer & phone repairs or purchasing. read more

RJ Technology - Right next door to Karns post office, here is the business sign. - IT Services & Computer Repair Near Me - Knoxville, Tennessee

I took my computer in for repair on 12/2/24. I was asked to meet somewhere to pick up "repaired" computer. Agreed to meet at Ingles in Karns. My computer would not power up. I called 4 times , no response, texted if you are not going to repair my computer, refund the charges.No response! Shop is closed. I don't understand how he got all good reviews. I feel like I was scammed. Don't pay upfront if you use these people, if something goes wrong, you'll never hear from them again. p.s. I live in Karn's, not California! I don't know how that got changed. read more

Pricing was very fair to fix the screen of my laptop, workers were very nice as well. Took about a week and a half to get my MacBook back which I was okay with. Only thing I would say is the shop itself was pretty dirty. read more

Took them two weeks to "fix" my computer... When I did get it back, nothing had been fixed at all. I called 3 times and no answer he has completely stopped communicating after he received the money. yeah, so much for the 3 month warranty. actually a scam of company. read more

This is our first visit. We had a problem down loading a program. They fixed it in about 10 minutes for free! They showed us how to fix it in the future, if it ever happens again! Heck yes I recommend this business. read more

I purchased an HP laptop through this small company. Not only did they give me a great deal on the perfect device for me to work and play, they also set it up with all of the programs I needed to do online gaming and work from home and stream for no extra charge. When my son broke my charger they got me a new one quick. When I accidentally got viruses on it they cleaned up my computer, removed the viruses and set up firewalls for me. When it comes to electronics I won't go anywhere else. I highly recommend Jacob & his team. read more

Jacob Miller came to my home to service my desktop, which was shutting down from overheating. He resolved the problem in a timely matter and checked the computer for other potential problems, of which none were found. I highly recommend this awesome expert to anyone who has problems with PCs, laptops, tablets, phones, or gaming consoles. He's knowledgeable, honest, fair, and an all around great guy. read more

I had my phone repaired here and it was fixed Very quickly and for far cheaper than it would have been had I gone to the apple store not to mention the staff are very friendly and actually care about their customers. read more