Took 2 all in one desktops for service and the service was done with quality a good person with…read morebetter customer service

Excellent service! Excellent value! Eric tested the suspected hardware after a short conversation,…read moregave me replacement part price options, and taught me a couple of things about PSUs I did not know before. He is a super down-to-earth guy, and provided excellent communication throughout the entire repair process through text messages. I highly recommend. Edmund in Lenoir City : )

Fast, affordable, professional service! These guys R-O-C-K! Service within the hour. They remote…read moreinto my computer, worked their magic, and fixed all issues within minutes. Highly recommend.

Adam Schmitt of Metric Networks recently upgraded my inadequate home WiFi. His diligence was…read moreawesome. Besides having the remarkable technical skills to deal fearlessly with a complex issue, he dealt calmly and optimistically with the various problems inherent in the task at hand. Adam responded quickly to my several calls for assistance to fix minor glitches in the new WiFi setup, making several half hour trips to my house to solve the problems. I now have a WiFi system that can flawlessly handle the increasing load of smart devices. Thank you, Adam.

They did everything I asked promptly and courteously. I am very happy with their services.read more

Great people with a lot of knowledge. They were super patient with a guy like me that is computer…read morehandicapped.

Computer Depot used to be my go-to for computer problems. The last time I used their services was…read morein 2022 after I had been being cyber bullied and my computer and WiFi hacked for nearly a year while I was renting a senior apartment from Knoxville Community Development Corporation (KCDC) in Knoxville. I already knew KCDC was involved. They have a reputation for going to extremes to target and retaliate against residents, and I had filed HUD complaints against them. When I brought my computer into Computer Depot, the manager/owner looked at me with eyes as big as saucers. I felt intuitively that something was not right. I gave them my computer and asked them to wipe the hard drive and reload my programs to get rid of the malware. When I came back to pick up my computer, I found that they had disabled my Secure Boot and installed a program that allowed them to come and go from my computer system, but also left an open door for the hackers. That was like a big clue that KCDC had hired them as "black hats" to facilitate their cyber harassment and surveillance, which included turning my apartment neighbors against me and encouraging them to harass and surveil me. Two attorneys who reviewed my screen shot evidence warned me that KCDC might be setting me up for a criminal indictment. I will never use Computer Depot again.

Great and immediate help by phone with connecting 15 year old asus to home network. Very patient…read moreand polite.

My computer was hacked & I needed my pc totally gone through to remove the "back door" the hackers…read moreused to steal over $20,000 us. Don Lewis came highly recommended by a close friend and he responded quickly, so we brought him my laptop, he went through it, found all the malware, cleaned it up, took time to educate us on things to do and not do to prevent something like this in the future. Then we had him go through my husbands laptop and do the same thing! This guy is top notch and really knows his stuff! Our computers came back running better than ever and we are so relieved to have Don to call if we are unsure of something or need his services in the future. WE GIVE ETHERION OUR HIGHEST RECOMMENDATION!

I rarely need PC repair services, but when I do I use Etheron. They are the best.read more

My cell phone is my life line to family and work most people these days. It was the day after…read moreChristmas and my phone would no longer charge or connect to my charging cord. i phone the store to see if they were open and the young lady on the phone was so helpful and just said bring it in we will take a look at it. I did, and wIth in 5 minutes of taking it to the back, she returned up front she simply smiled and open her hand up to show me that the top portion of my charging cord was "stuck" in my phone. I asked how much it would cost and she replied, no worries. Have a great day! wow, what amazing customer service

Our older IMac was in the process of dying, running very slowly and freezing up often. But it is…read morefar superior to our more modern laptop for doing any significant writing. Dwayne and the crew removed the old hard disk, installed a new solid state unit, and transferred everything over. Service was exceptionally friendly and polite, prompt, and the IMac is working perfectly again. Thanks, fellows!