I recently ran into a hardward (card) issue with my laptop, stopping me dead in my tracks - no…read moreinternet access. After trying every avenue to regain access I finally waived the white flag. I searched for a skilled and reasonably priced service to stand in and fix my issue. After contacting several groups, I opted for IT Pros due to their response and willingness to take on the work. For me it was easy to drop off the laptop and let Chris do his thing. He confirmed the faulty part, ordered a new replacement and within a couple of days it was back running fine. Highly recommend this group for your IT issues, having been an IT recruiter in my past working at Software firms it was easy to see this team walks the talk.

Very service oriented! Detailed in all they do! we still call them anytime we need tech assistance…read moreand they are so happy to help!

Bill and Pam set up our new Starlink system--great experience! Highly recommended!read more

I recently discovered Tech Nav. I went to their shop in need of help with my gaming computer…read more Previously I went to visit 3 other tech repair stores, and no one could seem to figure out why my PC was not booting. Tech Nav was my last resort, and they did not disappoint! As soon as I walked into their store I was greeted and welcomed. They were very friendly and professional. After explaining the issue I had been having with my computer, they asked if they could plug it up at one of their workstations and give it a quick diagnosis to see exactly what was happening. I was more than happy to let them and quite pleased because honestly, I expected to leave it with them for a few days before hearing back after seeing how busy they were! The technician spent some time trying different troubleshooting methods and using different tools to figure out the issue while at the same time explaining step by step exactly what he was doing and what he was looking for, which I appreciated very much. After about 15 minutes he was able to pinpoint the issue and figured out it was my processor! He had explained that usually CPU failure isn't super common, but it happens. He mentioned that he luckily had a good/working CPU on hand that would fit the socket on my motherboard so we could test and 100% verify that was the issue. I agreed and he took apart my cooler and pulled out my CPU and replaced it with the one he was testing with, then after putting it back together, hit the power button and BOOM! My PC immediately booted up like normal! I was absolutely ecstatic and relieved I was able to finally get some answers as to why my PC wasn't working! They also took the time to offer and inform me about multiple options on where to go from there. We could keep the one he replaced in the computer, which they did mention it was used, or they could order me a brand-new processor from one of their vendors. I went for ordering a new one, I even went with an upgrade! About 3 days later I received a call letting me know the part had arrived and my computer was ready for pick up! Overall, I could not be happier with the service from Tech Nav! They never charged me for any of the time they took diagnosing it either! If I could give more than a 5-star rating I absolutely would! I highly recommend Tech Nav, great service, friendly staff, knowledgeable, and great pricing!!!

Took in computer to be updated to Windows 11. They were busy but felt they could get on it fairly…read morequickly. Two months later, I was told they had the parts, but had not worked on it. After visiting the shop a couple times to check on the progress, they finally started working on it. Finally it was delivered back to my home. They failed to bring the dongle to hook up the wireless keyboard, so there was a delay in the setup. When we got the computer, Windows 11 had been installed, but no product key was supplied. I had to obtain it myself which was an added expense of $78. They were supposed to install an anti-virus software, but never did and never returned my call concerning that. The unit won't wake up from sleep mode from either the keyboard or mouse, although the settings in the computer says it should. They never returned my call regarding that issue either. I do not recommend this servicer to anyone.

I stopped in to drop off some old tech books for the shop's intern and ended up bringing home a…read moremonitor. I'd been shopping, and I'm really picky, but Michael had what I needed after all, demonstrated its mechanical parts, and gave me a killer price. As a long-time tech before I turned in my beepers and meters, I can spot people who know their stuff and have top-notch customer service. Yep, I'm a happy, happy, joy, joy customer!

Needed screens installed on 2 laptops. Did an excellent job at a reasonable price. Quick service…read moreand friendly staff.

Excellent work. Great timing and job completion. Had a long break between the job so I could save…read moreup a few more dollars!

They have always and consistently provided quality service at a fair price when requested!!!read more

ISS did a fantastic job designing & installing a security system including cameras so I can view my…read moreproperty. I especially love the sound system they installed in my whole house! The speakers they installed in the ceilings surround you with crystal clear sound that's unbelievable! All of my friends and family are totally amazed by the awesome sound ...and I am too!! Was also impressed on how neat and clean they were while doing this job! No mess anywhere!!

I used them for a Security System. When I discovered the system wasn't working the way it is…read moresupposed to, I called them and asked them to come and fix it. They wanted to charge me a $105 Service Call to fix something that should have been installed correctly in the first place. THey do not back their work!

Very pleased with this company, scheduled me right away the next day! Prompt and courteous, very…read morepolite and respectful. Awesome job and then some. So reasonably priced compared to other companies as well as honest and up front with their services. Thank you so much for taking such great care of us, especially the day before Thanksgiving! Performed professionally and will definitely call on again when in need. Highly recommended!

Unfortunately, I have to give one star. They were scheduled to clean my cabins carpet between a…read moreturn. I called both of their numbers and left messages at 9:00 a.m. the day of the cleaning and never heard from them. I called them at 1:50 to ask where they were stating I had guest coming in at 4:00. He was going to check with his boss and said he would return the call and never did. I waited 40 minutes and called back. Guess what.....he hits the ignore button and sends me right to voice mail. Left voicemail again on both numbers and sent text messages. Still nothing!!!! We have properties that are on a every six month carpet clean schedule and you just lost our business. You should at least called me back and let me know you had to intentions on cleaning the carpets.

A lot of confusing billing. Things were installed without estimate and then later I received a bill…read morefor far more than I was quoted. The owner Matt Harris has agreed to refund all of our money and remove the equipment.the cameras have very poor video quality, the alarm system malfunctions multiple times a month.

Have used this company for many years, recently decided to upgrade our equipment. Our house is…read morelarge and it was an all day job. The installers Robin and Eric were great, they arrived on time, were very professional, courteous and efficient. It is refreshing to find companies that now that have workers of this caliber. We are very happy with their work.