Professional, Timely, an AMAZING EQ setting and Maybe Above All Else: Incredibly Friendly!…read more
After a miserable DYI experience before, and decidedly wasn't going through that hell again, I found myself in such a situation again after purchasing a newer vehicle that had some bells, but no whistles I was accustomed to (specifically CarPlay). With the current microchip shortage, mid level units from premium brands were no where to be found. The choices were literally $1200+ units or $500 and below (very few of which actually had a screen or CarPlay capabilities). But I found a Boss unit that checked all the boxes, and decided at the price-point to give it ago.
I knew that I wouldn't be going the DYI route again. So, I set off to find installation from a provider who didn't require a mandatory equipment purchase, but was also in the nearby area.
I came across JAAC via a Google search, and checked out their website. I used the "request a quote" forum found there on Friday, and after the weekend still had not heard anything back. So, I called that Monday afternoon. In less than 10 minutes I had an appointment for the coming Wednesday, and the actual total I could expect, not an estimate! It was recommended that I go with a different backup camera than the one that came with my unit. I trusted their recommendation without explanation; they're the experts. Josh later told me that it's because the camera that I had uses a plastic housing, his came with a metal housing. Common sense tells you that metal fares much better against the elements than plastic.
I had expected to spend a minimum of $500, and the price I was given seemed more-than-reasonable. Later, Josh told me that he's admittedly a little bit more than a big box store, and honestly I wouldn't have ever known. Plus, at the end of the day, I was given an opportunity to support a small, and local, business.
I arrived at my appointed time, and was a little surprised that the business is ran out of their home. But, was immediately greeted by Ashely (Josh's wife) and they were both incredibly friendly. There's a little indoor waiting area (which with the temperature in excess of 90º was very relieving), and honestly it made it feel less like I was intruding. After introductions, and a rundown of the unexpected amenities, they got right to work.
Ok, it's not a big waiting room (plus, it is in their home), so don't pack the car and head over, but they offer WiFi, a FireStick, and a list of streaming services. Honestly, it rivals those offered by three-and-four-star hotels. I had packed my Nintendo and a hotspot, so I was set, but it was nice to know there would have been options if I hadn't.
My appointment was at 1:00, and I got there at 1:10 (the ATM was being very slow), and they were working by 1:25. Based solely on my previous experience, and the addition of a backup camera installation I anticipated 4+ hours. They were done by 4:00, maybe even earlier. We chit-chatted for about 25 minutes, and then Josh actually sat in the vehicle with me for about 20 more and walked me through some of the features of my equipment, which was incredibly nice. He also explained to me that he soldered all of the connections, which makes them more stable. He could have just left it to me to read the manual (I certainly had time while I waited!), but he made the effort to explain some things to me and answer my questions.
My overall install looks incredibly sharp! And the price was more than fair! I would gladly pay more for the service I received!
Plus, Josh tuned the EQ with his personal setting and IT IS BOSS!
Honestly, if I have any issue from anything I imagine it will be from the unit itself and not from the installation. I don't know that you could find a better installation provider in a 75 mile radius! HIGHLY RECOMMEND!