If I could give Computer-Helpers a higher rating than 5 stars I would. You will not find better…read moreservice, anyone more friendly or more helpful than Dan. I am not a computer novice. I have worked with computers and worked on repairing computers since personal computers were first introduced. My problem was I was from out of town and I accidentally dropped my work laptop causing it to malfunction. I needed someone locally who could provide the knowledge and expertise to help me get back up and running or transfer the data from my hard drive to a new laptop. I sent an email to Dan late in the evening explaining my emergency and requesting he call me to see what he could do. He did call me back and offered for me to bring the laptop to his shop in the morning. I did. Dan diagnosed the problem and determined the laptop was unrepairable. He then retrieved the hard drive and together we troubleshot the hard drive until we were able to get access to the data and start the transfer of data to a new laptop I purchased directly from Dan. This process took several hours during which we talked and got to know one another. I was impressed by his knowledge and experience repairing computers and his willingness to sit and work with me through this laptop disaster. I could not have found a better person to help me out. I believe he was likely the only place and person in the area that could have helped me out. I am so glad I found Dan and consider him not just a computer repairman, but a new found friend. Thank you Dan for your outstanding service and help and friendship.

Dan and his team did an amazing job fixing my Mac book air. He was fast and saved me a ton of money…read moreinstead of going to the long lines at the apple store. I could not recommend Computer Helpers enough to anyone who is having an issue with their computer.

I have used Computers Etc. as our on-call IT service provider for several years now. They helped…read moreus set up our business servers, printers, and migration to Microsoft Office 365. Phil, Jake and Steve really care about their work and will make sure that your technical problems are handled quickly and efficiently. Equally important, the company is honest in its pricing and recommendations. Unlike some competitors, they do not recommend products and services that you do not really need. Also, they aren't going to force you to buy all new equipment and just ride on the fact that the machines are under warranty. Overall: Highly recommended for service and for purchasing new computer equipment (they are a Lenovo dealer).

The person I talked to about my computer issue was very helpful. Was able to resolve it quickly…read morewithout having to submit my computer for extensive warranty repair.

They did everything I asked promptly and courteously. I am very happy with their services.read more

Great people with a lot of knowledge. They were super patient with a guy like me that is computer…read morehandicapped.

I am very pleased with the service I received. My old Dell business computer wouldn't wake up on a…read moreThursday, and the following week I needed to do payroll for my small company. I chose Computer Depot because one of their two locations was close. I called and had to leave a message. That wasn't encouraging, but my call was returned very quickly. I dropped it off. Friday morning I received a call and analysis. I chose to replaced the unit, and explained my concern about time. I wondered how long it would take for the new computer to be ready. I dreaded the thought of having to install software or activate it on my new computer. Tuesday afternoon, Shah called me to let me know the new computer was ready. I arrived first thing Wednesday. Shah started my new computer and to my amazement, everything worked just as it had on the old computer. My experience with Computer Depot couldn't have been better.

Computer Depot used to be my go-to for computer problems. The last time I used their services was…read morein 2022 after I had been being cyber bullied and my computer and WiFi hacked for nearly a year while I was renting a senior apartment from Knoxville Community Development Corporation (KCDC) in Knoxville. I already knew KCDC was involved. They have a reputation for going to extremes to target and retaliate against residents, and I had filed HUD complaints against them. When I brought my computer into Computer Depot, the manager/owner looked at me with eyes as big as saucers. I felt intuitively that something was not right. I gave them my computer and asked them to wipe the hard drive and reload my programs to get rid of the malware. When I came back to pick up my computer, I found that they had disabled my Secure Boot and installed a program that allowed them to come and go from my computer system, but also left an open door for the hackers. That was like a big clue that KCDC had hired them as "black hats" to facilitate their cyber harassment and surveillance, which included turning my apartment neighbors against me and encouraging them to harass and surveil me. Two attorneys who reviewed my screen shot evidence warned me that KCDC might be setting me up for a criminal indictment. I will never use Computer Depot again.

Took 2 all in one desktops for service and the service was done with quality a good person with…read morebetter customer service

Excellent service! Excellent value! Eric tested the suspected hardware after a short conversation,…read moregave me replacement part price options, and taught me a couple of things about PSUs I did not know before. He is a super down-to-earth guy, and provided excellent communication throughout the entire repair process through text messages. I highly recommend. Edmund in Lenoir City : )

This is the second laptop Chuck has worked on for us and we are so thankful that we found him…read more He's quick, though and reasonable. Easy to talk with and explains exactly what he found and what he is going to do in terms that are easy to understand. Highly recommend PC Service.

I've known Chuck for many years and his wife also. He help me a lot with my computer and built me a…read morefew computers. I've always had the same problem having to much stuff and bogging it down. He's always been patient with me and never put me down for me doing it. He always fixed it and never charge me a arm and leg and he gives you a price and sticks with it. I'm not looking forward for him to retire if he ever does but i've been to a few people who work on computers and he always done good with me.

My laptop had malware. Popups were relentless. I contacted Robinsong Computers and was able to take…read moremy laptop right over to get the issue resolved. An hour or so later, my laptop was back to normal. No more annoying popups! Great service. I've never taken any computer in for service, so I cannot comment on the price I paid to get rid of the malware as I have nothing to compare it too. I will say that it was worth every penny to get my laptop fixed.

From the owner: With over 30 years of expertise in the Technical Support Industry, we bring the knowledge, skills,…read moreand patience necessary to address your unique technology needs with confidence and ease. Our approach prioritizes clear communication, avoiding industry jargon to ensure you feel informed and supported every step of the way. We pride ourselves on delivering personalized, tailored services designed to meet your specific requirements—because we know one size does not fit all. Your satisfaction is our commitment.