I'll admit: thought about going to Knoxville, but after reading the reviews, thought I might as…read morewell try Computer Plus. First: they have moved to Madisonville, but that's still better than Knoxville. Second: personalized service you will never get from a big corporate franchise! Third: pricing that is second to none! Alan isn't paying for large overhead or answering to stock holders. That savings is passed on to us! Fourth: it is far more rewarding supporting our local businesses and helping them! Lastly: our Dell was fixed in under 24 hours, runs like it's brand new and it was so affordable! Great guy, great local business makes for a great experience! Thanks Alan!!

I have used their service on a couple of occasions. The service is amazing and turnaround is fast…read moreand price very reasonable. I have a Hard-Drive about to fail, and it was replaced, cloned and returned to me the next day. If you have any computer issue, I highly recommend Alan. Check his hours of business first, he currently is working 9-12.

Took 2 all in one desktops for service and the service was done with quality a good person with…read morebetter customer service

Excellent service! Excellent value! Eric tested the suspected hardware after a short conversation,…read moregave me replacement part price options, and taught me a couple of things about PSUs I did not know before. He is a super down-to-earth guy, and provided excellent communication throughout the entire repair process through text messages. I highly recommend. Edmund in Lenoir City : )

I recently discovered Tech Nav. I went to their shop in need of help with my gaming computer…read more Previously I went to visit 3 other tech repair stores, and no one could seem to figure out why my PC was not booting. Tech Nav was my last resort, and they did not disappoint! As soon as I walked into their store I was greeted and welcomed. They were very friendly and professional. After explaining the issue I had been having with my computer, they asked if they could plug it up at one of their workstations and give it a quick diagnosis to see exactly what was happening. I was more than happy to let them and quite pleased because honestly, I expected to leave it with them for a few days before hearing back after seeing how busy they were! The technician spent some time trying different troubleshooting methods and using different tools to figure out the issue while at the same time explaining step by step exactly what he was doing and what he was looking for, which I appreciated very much. After about 15 minutes he was able to pinpoint the issue and figured out it was my processor! He had explained that usually CPU failure isn't super common, but it happens. He mentioned that he luckily had a good/working CPU on hand that would fit the socket on my motherboard so we could test and 100% verify that was the issue. I agreed and he took apart my cooler and pulled out my CPU and replaced it with the one he was testing with, then after putting it back together, hit the power button and BOOM! My PC immediately booted up like normal! I was absolutely ecstatic and relieved I was able to finally get some answers as to why my PC wasn't working! They also took the time to offer and inform me about multiple options on where to go from there. We could keep the one he replaced in the computer, which they did mention it was used, or they could order me a brand-new processor from one of their vendors. I went for ordering a new one, I even went with an upgrade! About 3 days later I received a call letting me know the part had arrived and my computer was ready for pick up! Overall, I could not be happier with the service from Tech Nav! They never charged me for any of the time they took diagnosing it either! If I could give more than a 5-star rating I absolutely would! I highly recommend Tech Nav, great service, friendly staff, knowledgeable, and great pricing!!!

Took in computer to be updated to Windows 11. They were busy but felt they could get on it fairly…read morequickly. Two months later, I was told they had the parts, but had not worked on it. After visiting the shop a couple times to check on the progress, they finally started working on it. Finally it was delivered back to my home. They failed to bring the dongle to hook up the wireless keyboard, so there was a delay in the setup. When we got the computer, Windows 11 had been installed, but no product key was supplied. I had to obtain it myself which was an added expense of $78. They were supposed to install an anti-virus software, but never did and never returned my call concerning that. The unit won't wake up from sleep mode from either the keyboard or mouse, although the settings in the computer says it should. They never returned my call regarding that issue either. I do not recommend this servicer to anyone.

Excellent service and great price. Highly recommend this business. I dropped my phone and cracked…read morethe screen. The damage was causing my phone to not work properly. My iphone 15 Plus was repaired as good as new.

If you are searching for a local option for your electronic repair needs, look no further than…read moreAER!! You will always get professional, trustworthy service when you take your phone/tablet/computer to him to repair. I recently had an old laptop hard drive repaired as well as leaving a few tablets. He was honest with me about the options to repair the tablets - even telling me that he was able to fix one, but that purchasing a replacement would only be $10-$20 more. Most places would take your money and not even tell you. When I got the laptop home I had a conflict with the type of Comcast internet I have at home and AER not only spent time troubleshooting with me over the phone but also included his world class IT department - both of whom tried for a good amount of time to help me connect to wi-fi at my home. In the end it was a problem with the type of tri band wi-fi conflicting with my dual-band wireless adapter. Which was indeed what AER and his amazing IT department found was the issue. I highly recommend you give Athens Electronics Repair a call for ALL your repair needs, you will be in good hands and will not be disappointed!! Thank you AER - you are a welcome addition to our area!!

Letting everyone know I found a winner. After reading positive reviews after positive reviews I…read moredecided to try Bassett Small Engine. I met Bill and Rose and like all others before me, I found them both to be the real deal. Both are eager to serve the public with expert care and advice. On this occasion I brought them my Mantis Tiller. Hard to start was the problem. For a low fee he checked out the unit and found a bad ground wire, carb adjustments and a new spark plug. Runs great. Took the 21" Toro Recycler in when I picked up the Mantis. So glad to have found Bill and Rose. Also good is that they are a Husqvarna dealer as I have a 54" zero-turn that one day will need care too!

My husband and I brought a RYOBI 2300 PSI 1.2 GPM High Performance Cold Water Corded Electric…read morePressure Washer. It stopped working so I called RYOBI they told me to come here so we did 2 days later Sat. June 3,2023. They had us feel out paperwork so we did and we asked for a copy they said we did need it.. So I took a picture of the paperwork and of the front door thank goodness.. I called back six week later talk to Rose and a man, they told me the part was coming to my house so I asked do I bring it in when I receive it or do we have to put it on are selfs? She replied with sarcasm no your get a new unit.. She told me part! I didn't understand.. As she was speaking to me I can hear a man tell her give me the phone number to RYOBI let her stay on the phone for an hour and a half.. I didn't say anything and stayed composed, and I ask for the clam # I just did understand why no one informed me after 6 weeks that that's what Ryobi was doing.. I feel that my product was never looked at they just told the company (Ryobi) that.. They have so many customers they are overwhelmed and are very disorganized.. The day we drop off there was a ELDERLY man in there picking up his tool and they couldn't fine it, that was Our first sign.. The second one was when Rose said they had over 150 clients tools they were look at.. We unfortunately will not be back.. I give a * for poor customer service.. The only positive thing is that RYOBI is send anew one and we are not out 400.00, and that if I ever receive it to day is now July13,2023 !! And the man was Right I now been on the phone for over an hour with Ryobi, but this was way fast then waiting 6 weeks

Outstanding customer service! Matt was not only very helpful and knowledgeable but also offered…read morereasonable pricing. I won't hesitate to turn to him for my future fingerprinting needs. He's truly a valuable asset to the community!

Found Nick on Yelp as a last ditch effort and couldn't have been more happy with the service and…read moreresponse time. Had a dryer go out and he responded and arrived all in the same day. Will definitely be keeping his contact as our appliance repair "go to" guy. He arrived professionally, communicated professionally, quality of s vice top notch and he knew exactly what to do with no need for anything from me. Trust in business is important and this guy provided just that. Highly recommend!

Yelp info needs updating, they no longer service refridgerators. That said had quick email response…read more& I do not know their qualifications in other areas. Give them a chance if it's not about getting your fridge serviced. Less one star for outdated info, otherwise quick & responsive.

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.