Mobile Madness is Ahhhmazing!! 3rd time i believe i've gone in for help... instead of a new phone…read more40$ n made my apple11 like new, so fast. i'm very happy. ty again gentleman

They didn't respond to go my online inquiry about battery replacement. Would not recommend.read more

They completely misrepresented speeds in Medford. Can't get coverage in my home. My neighborhood…read moregets less than 5mbps. Zero download speed. Most of Medford's east side is slow. I feel bait and switched.

Us cellular as a company Is difficult to pay off a phone I…read moredecided to switch providers cause I'll save 150 dollars a month and trying to pay off one of the phones is a nightmare Only mistake I made was not paying off the phone in question before switching companies You would think a company would gladly take your money however not us cellular a full star rating in to much a quarter star would be a more appropriate rating

We made purchases with the assistance of Nick. He did not push us to buy anything, but rather gave…read moreus factual information to guide our decision-making. Once we decided on our multiple purchases Nick carefully guided us through the operational details for the equipment. He answered all of our questions, showing great patience with a non-tech savvy couple. At all times he was polite, professional and of good humor. This employee is a fantastic exemplar for your company! Isaac & Deborah

Dishonesty. I was told that a deal existed when in that…read morepresent reality, it did not. The manager (James) literally pretended to be reading from the list of promotions and told me that if I bought an SE with Next Up, I could trade in the phone after a month, pay a third of the value of the SE and have a 16 for free. He made it seem like a great deal, laughing and all happy for me. He was acting and lying, fully aware of his lie. Later, two reps in person and two on the phone told me he had in fact lied. I then had to pay $55 to return the SE (At and T on the phone did reimburse me). He also continued to lie, saying that he had not in fact lied. I have left my phone number for the district manager (linda) who has not bothered to call me back. This is a first for me in a phone store. When you go there, prepare yourself as if you are about to buy a used car. Do not trust what you hear. Research it, then make a decision.

Cricket is terrible. My phone bill is always due at midnight on the tenth, but they're constantly…read moresuspending my account several hours before midnight and charging me five dollars extra to have it reinstated. I've lost so much money this way. Spare yourself the suffering and heartache and buy your phone plans elsewhere.

I have been a Cricket Wireless customer for over a year. I purchased a new iphone at Best Buy…read morewithout a sim or plan and was assured it will work with all cell providers. I put my sim card from my old phone in and it worked. I went to Verizon to switch and was informed that it had a provider lock on MY new phone. How does a company that is a "bring your own phone, pay as you go" have the ability or the right to lock my phone? I had to pay Cricket for another month of service or lose my number and be left with a new phone that is locked. I have been on Cricket's chat line every day, they promise to call back and resolve but they never do. I think they owe me a new unlocked phone if they cannot unlock my new phone. I am less than satisfied with their lack of service or support. BEWARE!!!

I had an iPhone problem, so I had to leave it with them...and I hate being without my phone! Well,…read morethey got back to me in a couple of hours, they fixed the problem, and they charged me only the minimal diagnostic fee. Both Seth and Jason in the service department were extremely knowledgable, good explainers, and totally friendly and helpful. Thank you Connecting Point! It was as good as it gets.

I can't recommend using this business, they're repair/service price quotes where an exorbitant 60%…read morehigher than compared the Apple Store in Tigard OR for the exact same original battery service. That's in my opinion unfairly taking advantage of the local market. The service manager also clearly displayed an attitude when questioned about his pricing. I personally avoid this kind of business behavior.

Tosha was amazing. Helped me find a good deal even though I came in late. Best customer service…read moreI've had in years, and I will definitely be back to give this location my business again.

Gavin, Quinn and Tyler had great customer service when I was getting my new phone. Answered every…read morequestion fast and knowledgeable. Thanks for the help

Shout out to Nick! He helped me more than you can imagine. My phone was acting weird, the maps and…read moreinternet wouldn't open on my phone while on vacation in Oregon. We found a T-mobile in this cool nearby small town of Medford, Oregon. Nick was very helpful and patient and helped get my phone back up and running normal...He even showed me how to get a Siri with a British accent...THIS WAS DOPE...I always wanted a British Siri...Nick changed my life that day when he did this!!! If your reading this and your near Medford stop by T-mobile and give nick a HIGH 5 and some coffee. Thank you Nick,you rock bro!!!

Patrick is a jerk and not friendly or helpful I came in and he was useless.nick was nice and…read morefriendly very helpful

Had trouble with old phone charging - Charger port - battery - Jeff was super kind and helpful…read moresetting me up - had upgrade been with Verizon for awhile ...

Things went wrong but none of it was the Verizon representatives fault. Simon was very patient and…read morecourteous. I would recommend going to this location if Simon is there. I really appreciated his professionalism