They were so helpful when I purchased two new batteries at over $500 for my vehicle, but 5 months…read morelater the larger battery failed and I was stranded on the road (and a $200 tow fee), they refused to exchange the battery and for a month I dealt with charging the battery daily to drive. Finally, after the 2nd month Kelly's in Grants Pass said you need new batteries, the large battery has a bad cell. I paid almost $1,000 to exchange and troubleshoot battery problems. Finally, Battery Solutions took the batteries and charged them for a few days to verify. It was verified by Dave. It took 2 months to get a reimbursement from Battery Solutions for the large battery but would not take the little battery back. I had to call Dave for months to get a partial reimbursement. Be careful using this battery store.

Highly recommend this shop. Aaron and David went above and beyond with troubleshooting and…read morediagnosing over the phone before we even brought in our golf cart. Shortly after dropping the cart off at the shop they figured out the problem and gave us several repair options at different price points with no pressure. Once we let them know what route we wanted to go they repaired it within a couple of hours. Fantastic customer service! So glad we found an honest and reliable repair shop in town. Thank you again Aaron and David!

I am so delighted with their service, they are great with tex and the recycling old batteries Is…read morevery convenien.

My wife and I went into the store on a Saturday to have 2 keyfobs we bought online reprogramed. The…read moreyoung ones were very nice and said he ran into an issue he didn't know and wished to not screw up the fobs, but his boss would be there on Monday and knew way more about it then him. So, fast forward to today, Monday Dec. 16th. We went in explained the situation to the man there, assuming he was the manager. He told us that they were used key fobs, this we knew, and that he prob would not be able to reprogram them because of the used status of the fob, and he could try for $20. He also said one of the fobs had NO BATTERIE. We then said we would go somewhere else that could reprogram them. He then proceeded to say " fine go find someone else, go have fun at The Key Man!" Walking out the door I said "thank you for the excellent customer service" to which he replied " Maybe not be so rude". Excuse me i was not the one being rude. I then bluntly told him to "Piss Off" and left to go to The Key Man. They had o trouble doing it at all!!!! We will not only NEVER going back, but will never again recommend them for anything. In fact, I will now be actively telling everyone to never go here, unless you feel like being insulted, GO TO THE KEY MAN. THEY KNOW HOW TO TREAT PEOPLE

Every single time we go here they are awesome! They always shave what we need and they are super…read morehelpful!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I'm just off the phone with batterystuff associates, Josh, and later Anthony were extremely rude,…read moreunprofessional, and impatient, could not answer any general questions, and were also not transparent about their company's policies. That is not the experience one would expect when dealing with a "reputable" company. In full honesty, I get much better responses when buying off eBay. I happened to be in contact with RV Upgrades and Aircraft Spruce associates, and their customer service is actually of high quality. This is just my experience and the data point for others who were trying to purchase battery-related products.

I ordered a couple of chargers from the website, everything was going well, I received them, and…read morethey work as described, after about a month of use one of the chargers, Redipulse12 stopped working. This is the response that i received. We're sorry to hear you're having some issues with this purchase. Regrettably as we are beyond 30-days from the original date of purchase, this would need to be processed as a warranty through the manufacturer directly. I would recommend you contact them directly. They can be reached via the following: https://www.pulsetech.net/about-us/contact-us.html, 800-580-7554 Please don't hesitate to let us know if you may need anything else. Thank you, I struggle with this as i choose to deal with companies that back the people that support them. If you are unable to look after customer service, don't sell the product.

Dealt with Luis this afternoon, top notch he explained to me how the battery failed, showed me the…read moretesting process and replace the battery as needed! Great service!

Excellent service. Went above and beyond to help with my project. Dakota did an excellent job,…read morehighly recommend.

They don't have a guy on the counter at either one of their stores. that has very much knowledge…read moreabout auto parts. they are all U-Tube certified, and over paid for knowing very little about their job. good luck on being sold the correct parts for your vehicle. Bob Johnson (BJ)

I have been buying parts from AutoZone for decades and every one of them has no problem with giving…read morecustomers a jumper box when I have a dead battery. But not "Kenzie" a this AutoZone. She refused to let me borrow the jumper box to start my car. I drove across town to the other AutoZone and th

Ryan was amazing! Helped me with my car battery and installed it. He was knowledgeable and so very…read morenice! As I did not know what I was doing. I am going to refer him to friends. Awesome customer service, made my day. Thank you so much.

Great place for unique battery sizes. There are always 2 or more employees behind the counter to…read morehelp you.