Absolutely terrible and lie and twist words worse than a politician. the service reps have no…read morebrains and not only didnt help but cancel my service instead

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

TDS service is at best awful. Not the speeds the speeds that they claim. Tech service is…read morenonexistent. Their billing system is criminal. I turned my equipment in 27 days ago and they insist charging me for the whole month because I was two days into the billing cycle. Do not use this company. I would give them a zero if I could.

Typical TDS Signed up for Fiber and was paying 43.00 a month…read more Bill now went to 92.00 and they say sorry- if u would have called before the first year was up we could lower it but our rules have changed and we can't do anything for you! Criminals

They are good for cell service, but terrible for home internet. They gave me a router that has an…read moreIP Address that is in a different State from where I live and causing my Streaming Service (YouTube TV) to constantly ask me to verify my location and I must go to a computer and input all info then wait to verify my location. Also constant messages that my network is disconnected! I will be going back to Spectrum first opportunity, wish we had TDS Fibre at this location.

I wouldn't recommend Verizon to anyone. I had them for 3 years and they raked me over the coals…read morewhen other carriers offer better prices. Before pulling the plug, I ordered another phone with them. 2 phones and an extra line for $125. Ended up, you can get a better deal from spectrum. ($75) I tried to send the phone back but the CS person sent me a return shipping label with my own address. I took it back to a store and they charged me $50 restocking fee. I opened the box. Never used the dam phone. Just because they are a giant doesn't mean you will get better service. Head to the hills. They rip people off.

I'm very grateful for the team here. Oscar, Victor, and Brad were incredibly helpful to my mom and…read moreI that were struggling to switch from AT&T to Verizon- but we know we made the right choice by how knowledgeable and courteous they all were. We had a lot of questions and confusing steps we needed to be walked through but they checked off all our boxes. I can't thank yall enough!

ZERO stars! Avoid this store at all costs! They want to move product. They do not have "customer…read moreservice" in their vocabulary. It's about their sales, not your needs. Bo at this store forced a tablet on me last year, under the guise of it being a free promotional gift. What he did not say is Verizon would proceed to charge me each month, while having me signed up to a contract. For a device I did not request, did not want, and do not use. It's like the eighth circle of hell trying to get out of this thing. No one at the store takes responsibility. Then you've got calls to Verizon customer service. Hold times of 10 minutes plus to get an agent. Who knows how long the wait time truly is. I hang up at the 10 minute mark. I'm in the market for a new phone and I would never return here ever! I've just got to get rid of the "gift" I'm paying for first. AVOID.

Recently I switched from Charter Cable to U-Verse and the difference is amazing!! I was really…read moreunhappy with the DVR service from Charter. It looked and functioned like something from 10 years ago. So I switched to U-Verse. Their DVR system is pretty nice and allows you to do so many different things. You are able to record 4 shows at once, along with a variety of things on demand. They offer wireless boxes, which is a plus becase we couldn't run wiring in our finished basement. It also is whole home DVR, so the shows that I record I can watch on either tv. I have had no reception issues and no customer service issues (yet). I am sure that will probably change once my 12 month locked in price is gone and I have to call to re-negotiate. I also got the 16mb internet service with wireless and have had no issues. The tech even set up my desktop in my finished basement with a wireless adapter at no charge. That was a nice surprise as I thought I was going to have to find somewhere else to go with it since I couldn't run wire. AT&T is one of the better TV/Internet options around. I have had Time Warner, Charter, Directv and Century Link and none of them are as good as AT&T.

The internet service they provided was like having an 80's modem setup…read more The resolution was under 700p, it was constantly buffering. I would stare at a black screen over and over. The absolute biggest joke of internet in the world.

Sucker you in for a free limited deal. Bill you for the entire amount and the next month before you…read morefinish the first "free" trial month. Then don't fix their billing errors when you cancel.

Charter/Spectrum had a crew in my area installing cable and boxes for their service. After…read moreinstallation, they left rocks and ruts and no attempt has been made in weeks to clean it up. It gets in the way of cutting grass and definitely doesn't look professional when the salesman leaves a card at the door trying to sell the service. I will be sticking with my Starlink service.