I had an amazing time at the AT&T store…read more I was greeted warmly by a sales representative named Lindsey (Lindsay?). She treated me not like a customer, but like a human being -- a friend, even. I was made to feel at home in this place, and her help was above and beyond anything I've seen at any other AT&T. You should give this woman a raise. She really made my day. I worked as a manager in the service industry for ten years, and I can see an all-star. This woman is special.

My parents and I have been dealing with a problem of being overbilled for months ever since we…read moreupgraded my dad's phone in May. Even though have been paying the extra fees for the upgrade, they added extra services we didn't ask for and have been double billing us. We went to this AT&T corporate store and were met by a guy named Drake Aumann. He was incredibly condescending, unhelpful and arrogant. He refused to give us any meaningful help and would cut us off repeatedly when we spoke. He made us more upset than when we first arrived. Literally minutes after speaking with Drake, we were so exasperated that we drove to Verizon down the street and I dropped $2000 just so I could get rid of AT&T. Drake was so terrible that he literally pushed us to the competitor. Get this: Verizon is HALF the cost of AT&T and they have MORE services for what you pay for with BETTER cell phone signal. We have been loyal AT&T customers for over 20 years and in one encounter with Drake, we left AT&T for good. His rudeness was the last straw.

I highly recommend Madison Phone Repair for work on fixing a computer. I had a Microsoft Surface…read morePro 7 that wouldn't work and they diagnosed the issue for $40, which is way more reasonable than other places I looked at. They were prompt in getting the issue identified and then in getting the parts to get it fixed. I feel that what they charged me was VERY reasonable when I compare the price of the parts I researched on the internet and what they charged me for the parts and the labor. I would definitely use them again in the future. I was very pleased with their work.

I needed a repair on my MacBook Pro. The local Apple store would not even look at it and rather…read moretold me that I needed to send it to Apple and that the repair would likely cost enough that I might be better off just purchasing a new computer. Instead, I took it to Madison Phone and Repair. They looked at it and repaired it for a really reasonable price. The people were friendly and communicated well about the status of my repair. They even stayed a little late, so that I could come pick my computer up before they closed for the long holiday weekend. Definitely worth checking with them for your Apple device repairs.

Service goes out a lot. The price quote I was given was not the price I was charged. Also I got…read moredisconnected many times. Very glad to now have TDS.

This company is the worst. I have a business account and I have waited multiple times on hold for…read more30+ minutes at a time. There isn't an option to leave a call back number or any recognition that poor service is their standard mode of operation.