While doing my research on tech replacement stores, this place offered the most affordable price in…read moreMadison for macbook air screen replacements. Great thing was, I didn't even have to take a bus to get here! This place is conveniently located on State Street, a fitting spot for students who go to UW- Madison. The repair took a few days because they had to order the part but once it came in, the actual replacement only took a couple hours. By the time I got out of class, my laptop was as good as new. I did get a used part (because it was cheaper and I'm not rich) so there were small scratches but not that many (2-3 perhaps) to actually complain about because they aren't distracting let alone an eyesore. I liked that they did have the option to get a used part, though, instead of getting a brand new one for way more. I did wait a few days before submitting this review because I would've jumped on yelp as soon as I got home from the store but I figured I should wait to see if any malfunctions occurred before I start raving about my experience. Lo and behold, it's been almost a week and my computer is still doing great. One thing I'd like to point out is that the people behind the desk have great costumer service. The guy that I communicated with added some additional services that were of no cost like lightly cleaning my keyboard and adding a screen protector which I found to be really nice. I've already recommended my friends to this place and will come back if I ever need their services again (but hopefully not for my sake).

I ordered 9 MacBook retina computer keys on eBay from Rocket Cell Phone and the service was top…read morenotch. We received the keys quickly and because I had initially ordered 1 and really needed 9 they called me to clarify my order to make sure I was satisfied. Thank you Rocket Cell hopefully I won't need you again but if so I will not hesitate to contact your company!

This past weekend, I was once again very pleased with their great and friendly service.read more

I was referred here as the only place that could perform certain tests on Samsung phones. I…read moredropped my phone off, and was told there was no charge for diagnostics. They said they did not know how long it would take, but to check back in an hour or two. I had lunch at the taqueria next door and checked back. I asked how the progress was on my phone, and they said they hadnt started it yet. They were incorrect, there WAS a diagnostic charge, and I could pay it right then. I said, how much was the charge, they said $40. I said, no thank you, and asked for my phone back. They seemed incredulous that I wanted my phone back. I will not be going back. If Tech Heroes cant do it, it doesnt need to be done.

Johny is so gifted. He can fix anything! Quality person and service! He is the best!!read more

I am not very computer savvy. I went into the Tech Heroes and he solved my problem within minutes…read moreand charged me nothing. What a wonderful way to operate a business.

I just loved this service shop! I was a walk in about 30 minutes before they closed and the…read moretechnician was extremely polite, took my laptop concern and handled it right away. I explained that it was urgent and the reason why, I offered to pay him whatever necessary to fix it right then and he was extremely accommodating. Thank you! Liz

The guys at 3771 E. Wash were knowledgeable and quick.....really impressed by all they were doing…read more And Christian spoke Spanish so my Mexican husband could communicate. He diddled with a strange OS and had us going in no time.

This is so long but worth reading if you are thinking about taking your device in for repair…read more In my 23 years of living, I have never before left a review on anything. Good or bad. But I downloaded yelp just for this. My pc was having problems on Sunday afternoon, I looked up where to get it fixed and this 'ifixfast' place showed up nearby. So I called and explained my issues and eventually came in to drop it off. I was very clear with the manager that I had opened my pc up, cleaned it thoroughly, unplugged most of the components and reinstalled them. Essentially telling him that I did what I could and was at a loss for how to proceed. The manager told they would begin diagnosing my pc the following day (Monday), toward the afternoon and would be in contact with me via phone call within the next 3-4 days for an update. I say "thank you very much sir" and leave. After a 56 hour work week as a commercial electrician I am looking forward to the weekend and enjoying my break. (It's Friday now) I still have not received a call from this business with any update. I just figured they forgot! Not a big deal, I'll just call them. Worker on the phone tells me it's not ready and he has no update for me. Confused, I respond with "have you guys done any work on it" worker responds with "I do not have that information." I say, "do you have some kind of time frame for when it would be done" worker says "no sir at this time I do not" I say "okay" and hang up. I then decided to come into the store to follow up on just what exactly was being done to my pc. I ask the worker if my pc is even being looked at and the worker said "yes it has" I ask what has been done so far and he said-and I quote "that is a good question" then looked in the back for 3 seconds and essentially told me exactly what I already knew, that the pc turns off right after an attempt to boot up. He tells me they have unplugged some components and plugged them back in. And that that is the extent of the work that's been done. I told the worker that I already knew that information and at this point I say "well considering you guys have had it for an entire week and can't give me any information can I just pick it up today and go try somewhere else?" Worker gets the manager on the phone and comes back to tell me I would still have to pay $75 out the $150 diagnosis fee. You're kidding right? I ask again if I could get some kind of an idea as to when my pc would be fixed I got zero information. I try to level with the guy by saying "so you are telling me you guys could have my pc for months? Sir I need some kind of time frame." And he still gives me nothing. After some back and forth with the worker (who honestly deserved no hard time because I could tell he's a good guy with a scum bag manager). I eventually just settle and pay $75 for them to do absolutely nothing to my property. That sucked and was enough for me to download yelp and warn everyone from doing the same as me.

I will never use this place again. I needed to replace 2 phone screens and a phone back (iphone15…read morepro maI went in on Saturdays and they replaced one screen. They said they only had one iPhone 15 screen in stock. I had to give a "deposit" for them to order another screen and the back to the phone. Then they told me they wouldn't get the stuff in till Tuesday. I ended up getting my screen fixed in the mall that next day. Even though the mall quoted me 100 dollars less then this location, I held out bc I left a deposit and had them order the back of the phone. When I went in on Tuesday after work the salesman was annoyed that I had already replaced my phone screen. I explained that I couldn't wait the 4 days bc I have young children and was able to fix that right away at the mall. He made me feel bad and said they put a crappy screen on and that I should try to return it lol. Then after I had previously paid the man $520 for one phone screen and the back of the phone he had to order which cover the cost of both per the attached receipt. He charged me $78 dollars for service. Never once was that mentioned before hand and he did the repairs then told me about the additional money. I felt swindled and he was rude. I will never return to this place. Like it was my fault that the I fix iPhones place could get a screen replacement for 4 days LOL shady shady shady

As a small business owner I was struggling with finding a trusted and affordable computer support…read morein the area. I was at a spot that I needed to have a reliable computer support as my business works over the weekends. I had several situations when you can't find any computer support over the weekends. I start looking online and I found their pricing very appealing and decided to give it a try - and it exceeded my expectations! I already use them for over a year for all my computer problems and IT issues. I was able to focus on my business' growth.

I am the founder of a nonprofit that has no one to turn to for our website. So I do most of the…read moremodifications myself. Unfortunately, the site had not been updated for quite some time and the php was out of date so I could not update wordpress. I started looking for someone to help me fix these issues and found Plamen. After discussing our issues, he suggested that we redo our website with an updated template and move it to a host that offered a better service. I started to panic because I was not sure who I could get to do all of this work and Plamen said he would help us. He has been very thorough in his approach, has provided excellent guidance, and is truly helping us create a site that will be much more user-friendly when our donors and beneficiaries visit. I highly recommend him and am grateful to have his expertise.

Great computer repair place. Highly recommend. Reasonably priced. I am a former computer analyst…read moreso I know when repair people know what they are doing. Call first before going.

Miles is great to work with, knows his stuff (I also work in IT), and got my PC upgraded to a…read morelarger NVME hard-drive, cloning over all the data, for a nice price.