They came to fix our dryer through Home Warranty more than month back and since then just made…read morestupid excuses and didn't show up. Claimed they are waiting for part but cannot explain what part as none part is required. Then claiming, will show up next week, but don't show up. Will never recommend to anyone.

They are so kind and professional at this location. We have used them for several things over…read moreseveral years. Yesterday I needed a battery for an older iPhone. They had it and took care of the swap - no fuss no muss. Since another local "fix it" place was rude, disdainful and said would maybe take a week, it made my experience even more appreciated. On this day they were heroes. Definitely recommend them.

I needed a new battery for my car so I went to batteries plus on East Washington. The person…read moreworking was very kind. He was the only one working and said to be honest he said it might take a while because he was the only one on the premises and would have to help other customers as they came through. Just so I was aware. He did not have the battery for my Hybrid and was very apologetic he could not assist. He recommended I go to the dealer and see if they could do better. I appreciated his kindness, honesty and recommendation. I go back there for batteries.

They replaced a swollen battery on my cellphone. They had to order the battery from a 3rd party…read morevendor which took a little while. Phone was taken care of in a week for an affordable place...will go back if other issues happen with other electronics

I would strongly caution anyone considering using this company for device repairs…read more I brought my son's Nintendo Switch to uBreakiFix because the game card reader was not recognizing game cartridges. What followed was an incredibly frustrating experience that lasted several weeks, involved multiple trips to the store, and ultimately left me with the exact same problem I had when I initially brought the device in. After dropping off the Switch, I received absolutely no communication from the store regarding the status of the repair. Three weeks later, I finally called and was told the device had been repaired and was ready for pickup. The store had replaced the game cartridge reader and assured me the device was working. However, when I arrived, the device was dead, and they were unable to demonstrate that it was actually functioning. Despite this, I paid the full repair cost and took it home, only to discover that it still did not work. I returned to the store, where I was told they would expedite the repair. Once again, there was no communication or follow-up. When I eventually returned, I was told that their test game worked in the device, but the game I had left with them did not. Based on this, they concluded the device was fixed and that the issue was with my game. unfortunately, none of my son's games worked in the Switch, yet every single one of them worked perfectly in an alternative Switch belonging to a friend. This clearly pointed back to an issue with the device. At this point, I requested a full refund. Rather than taking accountability for a repair that had not resolved the original problem, I was required to escalate the issue and was told I needed to bring the device back to the store for a FOURTH visit to once again demonstrate that it was not working. This was despite the fact that the store had never successfully demonstrated that the device was functioning with my games in the first place. The lack of communication, repeated troubleshooting, inability to resolve the original issue, and resistance to providing a refund have made this an extremely disappointing experience. I have spent weeks dealing with this company, made multiple unnecessary trips to the store, paid for a repair that did not fix the problem, and ultimately found myself having to repeatedly prove that I was not receiving the service I paid for. I would not recommend this company. Be very cautious before committing to a repair, particularly if something goes wrong. Based on my experience, getting a resolution or refund when they are unable to fix your device can be an incredibly difficult process.

I just loved this service shop! I was a walk in about 30 minutes before they closed and the…read moretechnician was extremely polite, took my laptop concern and handled it right away. I explained that it was urgent and the reason why, I offered to pay him whatever necessary to fix it right then and he was extremely accommodating. Thank you! Liz

The guys at 3771 E. Wash were knowledgeable and quick.....really impressed by all they were doing…read more And Christian spoke Spanish so my Mexican husband could communicate. He diddled with a strange OS and had us going in no time.

I took my phone into Tech Heroes after Best Buy said I would have to replace the phone and my…read morecheapest of the three options they gave me was about $400. Then, one of the employees finally suggested Tech Heroes take a look and see what they can do. They ended up fixing my phone in about 2 minutes and it cost me nothing! I was litteraly about to spend $400+ to upgrade from a 6 month old Samsung S5 to a new Iphone... Bottom line, if you have phone troubles, go to Tech Heroes fist. Eric

Needed an expensive repair and they guided me to a better solution. Integrity demonstrated…read more Thanks!

I highly recommend Madison Phone Repair for work on fixing a computer. I had a Microsoft Surface…read morePro 7 that wouldn't work and they diagnosed the issue for $40, which is way more reasonable than other places I looked at. They were prompt in getting the issue identified and then in getting the parts to get it fixed. I feel that what they charged me was VERY reasonable when I compare the price of the parts I researched on the internet and what they charged me for the parts and the labor. I would definitely use them again in the future. I was very pleased with their work.

I needed a repair on my MacBook Pro. The local Apple store would not even look at it and rather…read moretold me that I needed to send it to Apple and that the repair would likely cost enough that I might be better off just purchasing a new computer. Instead, I took it to Madison Phone and Repair. They looked at it and repaired it for a really reasonable price. The people were friendly and communicated well about the status of my repair. They even stayed a little late, so that I could come pick my computer up before they closed for the long holiday weekend. Definitely worth checking with them for your Apple device repairs.

I shattered my entire iPhone 7 screen and after taking it to Tech Heroes you wouldn't even notice…read more Well except now I have tempered glass on it thanks to them! After having making a few phone calls I noticed it wasn't "going to sleep" when I put it up to my face. I did a little research and found it to be something with the proximity sensor. I contacted Tech Heroes and they said bring it back in, it will only take 15-30 minutes depending on how busy we are. Of course I went at their BUSIEST time (5pm) and they still got it done in 45 minutes! Not that I want to go back... but if I had to I certainly would!

Walk in the place is dimly lit dirty unkempt. The counter cluttered. The guy holds a conversation…read morewith me while doing a repair. Needed a part that is at a different place.. sadly I did not get that far. $110 for the service. Well I won't be back. And if you've have a dog in the shop clean up after it

Super disappointed in the quality of the glass. I paid $125 for a repair and in one day spots on…read morethe phone did not work. I took it back in and waited again for them to replace. Within one month the dead spots appeared again along with LCD streaks across the glass, then the glass cracked from a very light fall (not hitting the glass) with a good case. I feel the quality of the replaced glass was terrible for that price. The glass on my phone barely works and now have to pay another $100 to try a repair with another company.

From the owner: We specialize in fixing all types of smartphones, tablets, iPods, laptops, PCs doesn't matter if it…read moresoftware issue or hardware we are here to fix it. Got a broken screen? battery not working? want to get your smartphone unlocked which you just bought, is your charger not working or need prepaid phone plan we can take care of all these just stop by and get more details.