We had problems with our Maytag refridgerator. I called Standish Appliance Service. Ron, the…read moreowner, stop by a few hours later same day and he said that our thermostat module needs to be replaced. He ordered the part same night from Chicago. Next day he received the part and changed it. Awesome, unexpensive and quick service!!! Thank you Ron, we will keep you in mind!

After striking out trying to get information on a troubled appliance, I called Standish. All I…read moreneeded was basic information. Please note, I did not use their services, simply because they gave me the advice and suggestions needed to troubleshoot the issue myself. The guy that answered the phone was more than helpful, listened to my scenario, and gave great advice in about 3 minutes of his time. This was a awesome surprise after speaking to another repair company (see 'Champion'). If after my own attempt does not fix the problem (altho so far so good), I will definitely give them a call to schedule service.

He returned my call, but had an attitude. I tried to schedule an appointment and he asked if I…read morewould be there. Told him if I wasn't someone would be. He again asked if I would be there. Thinking that he might want to be paid at the time of service and not bill me. If so I would have to be there so I asked "Do you want to be paid right away". He responded "You need to call someone else". I did and was scheduled for the next day.

What a great experience we had with Coach Z's today. Refreshingly honest. Identified the problem we…read morewere having with our garbage disposal and helped us get it up and running again. Will definitely call again for all future appliance repair needs.

Zach, the  repairman was wonderful!…read more I cannot emphasize how happy I am with his services! I have an elderly  aunt who lives in Wisconsin. She had an issue with our washer/dryer and didn't know how to fix it. I knew she had to get a handyman out there to fix it but she was really nervous to hire someone so I offered to help do research and find someone.   I called around to a few handyman places and after one call with the approachable appliances, I knew this was the place I had to go with. Zach was great on the phone and understood the situation completely. He quickly got us in the books and fixed the problem with my aunt's washer and dryer ASAP. Also, he was so trustworthy! I cannot emphasize being a female and having to deal with repairman/handyman, and always making sure I'm not going to get screwed over.  Zach was wonderful! He explained the problem very clearly and precisely on the phone to me and to my aunt in person, told us how he could fix it and then fix the problem! It was that simple! Now I'm happy that my aunt is happy with her working washer and dryer. I highly recommend approachable appliances! I will definitely be using them in the future to help out my aunt

I wish that I would have bought all my appliances from Tri-County. Their Service tech (Issac) was…read morevery helpful figuring out the problem with my washer. When I decided to just purchase a new one, the staff at Tri County appliance asked me questions on how I used my washer to help me make the best decision. Their expertise was clearly evident. It was delivered without a flaw, terrific experience all the way around. The icing on the cake is that they are not a big box store. I wont ever go anywhere else.

We have been buying all our appliances here for the last 20+ years. Sales people are always…read moreknowledgeable and helpful. Prices are not that much higher than big-box stores, especially when considering free delivery and removal of old appliances. And the repair services provided have always been top-notch. There may be a longer wait than one would wish sometimes but that's just reinforcement that others as well have found them to be superior.

Got a quick response to estimate request. Traveon and assistant (sorry, not sure of his name) were…read moreon time, efficient, courteous and professional. Had 2 stops for pick up which went smoothly. They also junked a chair for us. These men did a great job and if another move is needed, they will be my movers.

Blamed me for my boxes being second hand and taking 2 times the quoted amount when he didn't come…read morewith the proper equipment or attitude. The boxes were not even second hand. It was really frustrating.

Great and fast service with our fryer. I will recommend to anyone. And we will definitely calling…read morethem next time!!

They claim 24 hour service, it's clear as day on their Facebook page and web site, but it's not…read moretrue. I called this evening because our AC has stopped working. Spent an hour and a half trying to get someone on the phone to discuss the issue. I explained that our AC was out, that we have two babies in the house and we need to get it fixed ASAP. The man I spoke with offered to have a scheduler call me in the morning. "We're busy and we can't answer your call, but we can come at X time" would be understandable. But a simple "I can have a scheduler call you tomorrow between 8AM and noon to schedule an appointment"? That's not a very reasonable response from a company claiming to offer 24 hour service. You don't offer 24 hour service. You have a 24 hour answering service. There is a difference. The business replied to my review on FB saying the following: "With all due respect, at this time we were servicing a walk in freezer that was not working. This customer could have lost $5,000+ worth of frozen product if we did not fix their emergency call immediately. In addition, it was 66 degrees the evening Mr. Kilborn called (see screen shot of Weather Channel). And, Mr. Kilborn misunderstood, he was informed that he would receive a call the next day at 8AM to schedule an appointment." After spending 90 minutes waiting for a return call, only receiving it after my third message with their answering service (I'm not sure why I tried so many times), they said nothing about being busy. They said, very plainly, "We can have a scheduler call you tomorrow between 8 and noon to schedule an appointment." Had they explained they were on an urgent call, or had their answering service say "Hey, our people are tied up this evening, sorry," I would have just moved on. But we had a good experience in the past with them, so I waited. And waited. And waited. And yes, it's 66 degrees this evening. But it's 76 inside the house, and I've got two babies, one sick, that we're trying to keep asleep. We ended up moving to a hotel, and Harker will be here first thing in the morning. Problem solved. My criticism isn't that they couldn't handle the service call. It's that the communication was so poor. And, I suppose, that they had time to refute a Facebook review but didn't have time to call back and quickly say sorry, we're busy, can't help this evening.