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De Forest, WI

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Q5 Communications

4.3 (7 reviews)
InexpensiveElectronics
Closed • 9:00 am - 5:30 pm

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Grand Appliance and TV

Grand Appliance and TV

2.3(52 reviews)
3.0 mi
•$$

As I mentioned in my earlier review, I opted to pay $40 more for a microwave than an online offer…read morebecause I wasted to build a relationship with a local vendor and the service that came with it. Well, that decision recently paid off. A gasket in the door recently started to fail. I called Grand and they immediately put me in touch with their service vendor. Within a week the vendor stopped by, looked over the unit, determined that it needed a new door and ordered the part. He will be here in a week to replace it. I LOVE how simple this situation was to resolve. Several years ago I purchased a refrigerator from the online service of a big box store and replacing the damaged-on-arrival unit was a 4-month nightmare. Grand Appliance reminded me that shopping local is such a good idea. THANK YOU!

Please do not buy from this store, and if you do, don't bother with the AllState additional…read morecoverage. Terrible customer service, and less than a year later a no-frost freezer theoretically still under warranty with ice dams but can't get it fixed. I have the AllState extra protection and cannot get an appointment scheduled either through Grand or AllState for someone to repair it or at least look at it. This was bad from the beginning. I walked in knowing the freezer I wanted, and Chris Chappell just had to write up the $1K order. When delivered, they set the door up on the wrong side. I called Chris's direct line (according to his card - and on a day he was working, also according to his card) and left a voicemail message. He never called back. I called customer service. They basically said this was my problem that I would be charged for so they forwarded my call back to the store. (The black hole from which calls are not returned.)

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Grand Appliance and TV
Grand Appliance and TV
Grand Appliance and TV

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Target

Target

3.8(26 reviews)
4.6 mi•Mayfair Park
•$$

Whenever I come to target, I always end up getting 3 more things than I originally planned on…read moregetting. For instance, I could come in just to get some towels and a trash can, but also leave with 2 DVD's, a few pillows, and a bunch of snacks. I love the location of this target for being so close to Hilldale. I can go there for lunch, and then stop by target to get some household items. I like the fact there is an escalator to get up to the store, and you get a great view of University Ave. The layout of the store is also phenomenal. You can find clothing and cosmetics in the front of the store, and the electronics and toys are in the back of the store. To finding towels, trash cans, and home decor, you can find it in the smack dab in the middle of the store. There is a bounty of parking underneath the store, and there is always a parking spot. Even on the busiest days, the lines never really seem to be that long except during back to school season.

I used to love this Target and the people who worked in the service center. I would go out of my…read moreway to come here for the great energy and positive environment. I went to the store for the first time in a while and interacted with the rudest manager, watched her completely ignore her employee who talked to her and then heard another manager on a walkie talkie be incredibly rude while the check out person was helping me. What happened?? They used to have a happy go lucky kind of guy who was so nice and welcoming rather than scolding and biting managers who degrade their employees. There are still great people who work here, but the managers and the vibe of the store and customer care went from the best in town to the worst. I was so sad to see miserable employees who used to be happier. There were piles of stuff around the store blocking displays, Black Friday prep I imagine? It was not like that in years prior. I ordered at Starbucks and it took a pretty long time to get a tall latte, I really don't think I'll be back to the store as a customer -- the managers are driving people online and killing the store. I might as well go to Walmart with lower prices.

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Target
Target
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Ricoh USA

Ricoh USA

1.0(1 review)
3.9 mi•High Crossing

I have a SNAPSCAN Fujitsu document scanner, now Richo. Richo refused to provide software so that I…read morecould use the scanner on my new computer, claiming that the scanner is outdated and they don't support my model and several other outdated models. I question a company with business practices that will not support products that they have produced that are still operational. I also question Richo's commitment to sustainability, which requires disposing a usable scanner into a landfill because software is not available to operate it. I will not buy items from this company in the future.

From the owner: Our Mission is to deliver outstanding customer value through innovative document solutions…read more Today, we are in the most complex work environment in history, and to be successful, you always have to have access to your critical information, no matter where you are.At Ricoh, we call it the new world of work, a place where the only constant is change. And at Ricoh, we've always imagined change.With our legacy of innovative technology that has changed the way we work, and our deep expertise in accessing, capturing and managing information, we deliver solutions that are harnessing the power of today's changing workforce. We are leaders in information mobility because we understand that it's not just about information access. It's finding the information that's important, and using it to drive the results you want. Fast.In this new world of work, Ricoh makes information work for you.Multifunction Color Products-Color adds impact to your documents. Ricoh's Aficio multifunction color copier systems offer stunning color copies and prints for any general office, professional, central reprographics or print-for-pay environment.Ricoh Printers-Ricoh offers a complete line of network-capable printers that print in black & white, color, or both. Ricoh multifunction printers offer scanning, fax and copier options as well as advanced finishing capabilities. From small offices to centralized production printing environments, Ricoh printers enhance your productivity.

Q5 Communications - electronics - Updated November 2026

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