Fixed a wiring issue with my Technics turntable about a year ago. Great price. Great…read morecommunication. Quick turnaround. Can't recommend enough.

I've been going to MC Audio for over 2 decades. Even though I've moved out of the city, I still…read moremake pilgrimages to this store for all my music equipment purchasing needs. Mike Carlson, the owner, is a truthful, honest, caring, and as hardworking as they come. His prices are competitive, but you get that in-person, in-store experience that you can't replace online. Mike is always hip to the latest trends, the latest gadgets, and takes the time to get to know you and how to tailor recommendations to your needs. Whether its equipment purchasing, equipment repair, equipment rental, record buying, industry networking, and so much more, MC AUDIO is the place to be!

Johny is so gifted. He can fix anything! Quality person and service! He is the best!!read more

I am not very computer savvy. I went into the Tech Heroes and he solved my problem within minutes…read moreand charged me nothing. What a wonderful way to operate a business.

Amazing service!!! Just moved to the Madison area, I am young and don't know the first thing about…read moretech. Goal was to get a cheap reliable tv and WiFi router and was blown away by the helpfulness of the staff. Grant, an employee on the floor, immediately noticed that we needed assistance and guided us through the whole process. He was super knowledgeable and transparent about the products. Felt like he was actually trying to help us and not just trying to swindle us into buying the most expensive product! Walked out with a cheep LG tv and a Netgear router that both work great. Couldn't have asked for a better experience. THANK YOU GRANT!!

Best Buy Customer service has gone terribly wrong. They have no online support for login issues…read more They have no product support. You can't talk to the local store by phone. I'm locked out of my online account and was told I have to drive to the store by their phone customer service team.

The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

My Dell desktop crashed and I couldn't access my financial data (and had no backup). Yikes! I…read morecalled Remachines and immediately spoke with Boa -- she was amazing! After looking at my CPU, Boa was able to explain my computer's problem in terms I could understand, was patient with my questions, and ultimately restored all my data. Remachines also conveniently accepted my old PC and peripherals for recycling. I would return to Remachines in a flash if I had further computer issues. Thanks, Boa!

Yes it's a Radio Shack! Yes it's still in business! Yes they stock all the weird odds and ends…read moreyou could only get at Radio Shack before they closed. Need a resistor? Need a relay? Need an uncommon power adapter or battery? I long for the days when there was a Radio Shack on every street corner, open until 9pm, staffed by a grouchy old guy who knew everything about electronics (perhaps the brother of the grouchy old guy at the hardware store who knew everything about fixing anything?). Well, it's not on every street corner, and not open until 9pm. And the old guy is long gone, the staff under 40 pudgy white guys who dont know what a resistor is. But it's THERE. And they still stock the same selection Radio Shack did before they closed (far smaller than they did in the 1980s, but still very useful). I deducted 1 star because a lot of the items I needed were out of stock, or they only had 1. I dont know if that's a common occurrence or a fluke of the day I went. Yes, you can pay significantly less and order the stuff online and get it in a week or two (2 days if you're lucky enough to find it on Prime). But if you need it the same day, as I did, give these guys a try.

Yea! We are glad for an actual brick-and-mortar electronic parts store. The staff is always…read morefriendly and helpful. It's worth the drive from Madison for resistors, capacitors, and all other maker parts!

I had a very disappointing experience with this store. I took my damaged iPhone in for a back…read moreglass break. Was assuming a one day repair and left the phone at the shop. As I only use my iPhone and do not have another phone, I asked that they (uBreakiFix by Asurion) let me know both status updates and completion via my email address. They had my 14 max Pro for almost 4 days with only one notification that I received was that the repair had begun. I did not hear back for three days and drove to the shop today to check on the status. It was done and I paid handsomely for the repair which included a cleaning. the phone was returned completely drained of power and had no sign of the cleaning which they charge you $34. The counter guy took out a towel and wiped off the outside. I cannot believe that anyone would return a cleaned phone smudged and full of finger prints. Is there no quality control?!? Lastly uBreakiFix used non Apple repair parts and informed me that the water proofing was no longer guaranteed. I would recommend that you use only Apple approved repair shops and not go to uBreakiFix. What a disgruntlement. Stay away!

Where do I even begin. This place is God awful. I brought in my computer, which only had an issue…read morewith the hinge, and they somehow broke my computer even more than it already was, and tried to charge me for it. I was then told that if I did not want the repair, they would specifically reassemble my computer so that I could transfer my data to a new device. What I received instead was two pieces of the computer I brought in. I ended up having to buy a new computer because of the careless customer service I received. It is really such a bummer. They try to take advantage of you if you seem like you do not have any technological knowledge. Very disgusting. Do not trust this place with anything of value, or even a trap phone for that matter. I bet my four year old grandson could have done a better job fixing my computer than the bafoons at this establishment. I hope they have the day they deserve for the rest of their lives.

I wanted to buy a phone and was still deciding. There were only 1 or 2 IPhones to choose from…read more While looking at one the clerk began plugging it and began transferring info to my phone before really making up my mind. Told him to wait a minute and by then it was too late. Now know that it was too much money and a few days went back to ask a question and the clerk looked disgusted. I am 83 and need better customer support. Very disappointed!! Tried to return the I phone and was refused even though it was purchased two weeks ago on Friday January 23

We've used Radio Shack in Wis Dells/Lake Delton with confidence for years. No matter the technical…read moreproblem, PJ and his crew solve the issue. Great communication. It's wonderful having them as part of our team at Timbavati Wildlife Park.

Excellent experience! Knowledgeable staff had us focused on exactly what we needed in a new…read morerefrigerator. Would highly recommend.

excellent experience I keep going back to grand as I feel…read morethey are not after getting the biggest sale. They are very knowledgeable and help make best decisions for the customer of what they're needing and fit their lifestyle. very honest sales approaches this is why I will keep going back

In 2010, when I got my 2001 BMW, it was vandalized it so I went to AMS for a security system. I…read morespoke to Paul Nachreiner, now the President at AMS. He remembered me from 1991 when he installed a stereo in my 1981 Toyota Celica. When we were discussing the security system for my BMW, we talked about the system he installed in my Celica. He detailed the components like he installed them last week. A short time ago, my security system wasn't working right so I contacted Paul. He asked me to bring in my car and he would take a look at it. When I got there, one of his technicians, Jason Salas, noticed that the wire to the antenna at the top of the windshield was not hooked up to anything. I told him that I recently had my windshield replaced and that the two sided tape holding the thing up there came loose. Not knowing what that thing was, I disconnected it and put it in my car somewhere . Paul asked me where it was. I told him it fell off the windshield because it was not attached right and that it was in the car somewhere. After we found it, Jason put it back in place with some good two-sided tape and the alarm worked right again. I told Paul I was amazed at how quickly Jason diagnosed the problem. He told me "Jason was Installer of the Year in the entire country as recognized by the Mobile Electronics Retailers Association back in '06/'07." Paul and Jason are the kind of people who work at AMS and that's the kind of service I've been getting there since 1991. I highly recommend AMS for their selection of quality car stereo equipment, automobile security systems and especially for the people who install everything they sell."

I went to AMS to have DynaMat installed in my front doors. For those not familiar with the product,…read moreit's additional insulation to reduce road noise with the added benefit of retaining more sound from your speakers. It also makes your doors sound more solid when closed and eliminates rattling/vibration. Unless AMS installs it. The rattles and vibrations from my doors/windows has increased dramatically since this "work" was done. They got me in one time to see what they could do and said they couldn't find anything loose in my doors. Wish I had saved my money as the road noise was much more tolerable than my windows and doors rattling with every small bump in the road or my speakers. Edit: Thank you for the long-winded and unnecessary explanation. None of what you wrote justifies my car sounding worse than it did before the installation. I realize things loosen up over time but if you recall, I initially made the complaint shortly after the install and was told nothing could be done after my door was taken apart by you a second time. My doors didn't rattle before and they did after, simple as that.

There were plenty of "Audio listening Rooms" in the late 1970's and 80's…read more You know, that darkened, specialized room designed so you could select your 'high end' stereo equipment free of distractions and with the help of your personal sales guy. The problem was that your initial excitement was dampened because it never sounded the same when assembled in your normal home environment. The 80's saw a reduction of these places as digital and phone apps and ear buds bloomed and boomed to to obliterate this older traditional way of listening, and specialized places disappeared. Most went high end portable tech. Many of us vinyl people went with the flow, packed away the LP's, stored the turntable, and became part of the more accessible but less personal and more detached portable music scene, foregoing that sacred home space that was the refuge room for listening. We became accustomed to the blue tooth portable sound, but knew, deep down, unlike the newer generations, that we had audible memories embedded by experience that had opened us to a world that many of this newer generation never knew existed, that could take us to a sounding stage and private place and listening space that was a world away, customized to our own auditory senses and creation. With the imposed solitude of the past two years, I wanted to rediscover that which I had lost in storage and forgotten in time. My $300 phono turntable of the late 70's had suffered in abandoned storage. My 1990 speakers were ok, but I also knew there might be better. Where to begin? I went to my computer and started reading. I discovered that the world of audio had gone internet, and that I could find a zillion places to buy and hundreds of opinions, a multitude of pricing, but NOWHERE to hear, to feel and judge with my ears what might be a good choice. I almost made an emotional purchase decision tied a familiar historic American named speaker brand, reputable in the past and renewed in production with a midwest address. They sell direct. Great reviews. Solid tradition. Friendly sales people by phone. Then I discovered, after asking questions, that they ARE in a small Indiana town, but everything in production and replacement is in CHINA. They are essentially the way station. Fine if that's (pardon the expression), "your cup of tea". Not mine. Not for the kind of expenditure and no ability to hear the product. I reside, let's say, in the boonies. By choice. Unfamiliar with current urban choices, another internet search of, " Madison, WI, Audio Stores", brought me to,"UNIVERSITY AUDIO"... Would this be another glitz, sales slick, suit and tie specialized sound proofed, adjustable lighting, myriad-ed postered, colorful brochures festooned enclave of super- duper rabbit hole-bottomless dollar pit maze, that would try to dissect me more than I wanted to dissect them, place?? No. I met Ben. As straight forward as the plastered walled rooms with a couple of chairs to listen to any number of audio choices so that you could find your ears matched to equipment and technology that your brain could hear, and to which your soul could relate. I really did rediscover 'The Sound of Music". (That a bit too trite, but truisms often are.) We got it all home now. It sounds true to what we heard and better, because it's in our listening head space, our room. My suggestion is: If you are going to take the journey, or rediscover the journey, take the road trip, not the internet trip; especially if you value experience over expeniture as your guide. University Audio may be justly, the education your ears need. TB a real fan. A real customer.

I have bought several pieces of home theater equipment here, as well as audio equipment for my…read morebusiness. The staff is friendly, knowledgeable and enthusiastic. They go out of their way to ensure you are satisfied and they stand behind their products! If you are in the market for high-end audio/video, I highly recommend them.