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    USA Private Money

    3.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    Mortgage services

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    8 years ago

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    Desert Financial Credit Union

    Desert Financial Credit Union

    (3 reviews)

    Worst credit union for auto loans. I have purchased several autos from this credit union. Now that…read morethey are Desert Financial they seem to be full of excuses why they cant give a loan. I applied a few days ago only to find out I was denied. Reason, Hand to God! They said I don't hang on to my loans long enough.... What????? I have 762 credit which is excellent. NO LATE fee's, Make excellent money etc........ I paid off every loan I have ever had with these people... Every One!! On Time all the time!!! Don't risk a hit on your credit with this circus. Bought a truck from Earnhardt Last year they wanted to charge me 6.9% with a 770 credit score. They put me at like a 3rd tier rate and should have been a first tier. Thanks to Earnhart fighting for me and knowing I was approved by Alaska C Union for much better rate they would have taking advantage of me again. I think there reason was my hair was to short and I should pay more. Miss Desert Schools, I never had an issue. Stay away!!

    We currently set up an account due to seeing all the positive reviews online and talking with a…read morecouple friends that liked this bank! But unfortunately we did not see it the same after I have given multiple attempts for them to correct to issues we had they have chosen to hold there ground over a 250$ transaction, I very small amount that they will easily make back from me within the year, and by correcting the issue they would of kept me as a customer for far longer then 8 months! But we will be closing our account with them this Saturday and moving banks once again! This will be our third bank in 10 years! Customer support does not communicate well enough, we lost out on 250$ do to a fraud charge that there only means of communication was in there message center in the app, you know the message center then everyone gets there correspondence from there bank in! I expected a phone call text message, email about this pending fraud case but they felt it was sufficient enough to send 1 message in our app and they had done there part! I could see if the fraud department told us hey we only communicate through the app, but that wasn't the case we were told to look for an email or a phone call if they needed anything else from us. We didn't see the message and you only have a certain amount of time to respond before the case is closed and they can't do anything! Not a phone call or anything was made to ask us if we received it! We didn't even receive an email after they closed the case because we didn't respond! I would not bank here if I was you! Find a bank that cares about you and wants you to succeed! I know there are banks out there that do, so go find one!

    USA Private Money - mortgagelenders - Updated May 2026

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