1. Desert Financial Credit Union

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Gilbert, AZ

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Desert Financial Credit Union

2.7 (3 reviews)
Open • 10:00 am - 7:00 pm

Services - Desert Financial Credit Union

Personal banking

Auto loan

Desert Financial Credit Union Photos

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Recommended Reviews - Desert Financial Credit Union

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7 years ago

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11 years ago

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This bank is incompetent! Run from this bank if you are a business owner! Run from this bank all…read moretogether! They are so not worth opening the door! This bank is so far behind the times it's sad. Asking your clients months after they opened account is unprofessional. The employees absolutely need to understand what they are asking for and why. This bank and its employees need a much broader range of education. Trying to make the client feel like it's their fault because your bankers don't know how to do their job is insane. This bank should be shut down! They operate like a morgue! This is the worst bank I have ever dealt with! They think a Fido airy is going to supply them with confidential contracts! What this bank asks for is beyond stupid and they are way over stepping their boundaries! You will be sorry if you open a bank account here! I had an appointment to open three checking accounts. I had my computer with me to give this bank whatever they needed from me. They asked for nothing because they absolutely did not understand the checking account I needed. It is unacceptable to come back months later and tap dance around blaming your client when the bank is very unclear about what they need to set up the account. Having two apps to deal with are from ancient times. Your online banking should work as one app. Business in one app and personal in the other is inconvenient. I'm not impressed. It's time to update your system and get it together. This bank is so outdated and it shows in every area of your bank.

Desert Financial Credit Union - Moving trucks standing by in 100° heat for over a month three family stranded

Desert Financial Credit Union

(24 reviews)

I have had good customer service here from the tellers the couple times I've been here. They even…read morewaived my fee for a cashier's check. It was only $5, but I'll take it. My only complaint is that the decor looks so industrial and cold. I would hate to work there. I know it's a credit union and not a cozy boutique, but something about it is really unappealing to me. The layout is just off to me.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Desert Financial Credit Union - banks - Updated October 2026

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