The owner and team are so nice! Excellent job on my nails. I appreciate you all. Will be back!!read more

This was the best manicure pedicure I've had since I moved to Chattanooga over four years ago. Zani…read more(sp?) did an excellent job. They are also reasonably priced compared to the competition. I will definitely return.

If you go to Zen for a pedicure expect that you will keep going back. The staff is excellent, the…read morevibe is relaxing and they include beverages in your visit. It is exceptionally clean and inviting. I have been very impressed with the top notch staff and service. It's absolutely zen!!

My experience at this establishment was disappointing, to say the least (Brief synopsis of me:…read morecommunity-centered, kind, and neurodivergent). I only came in because I was looking for something quick. For starters, there were several times during my appointment where a staff member(s) would either 1) stand by the person doing my nails and talk to them specifically without acknowledging my presence and/or 2) stare at me from a distance with other staff members. Additionally, I noticed other customers staring at me as well. Nothing wrong with the stares perhaps; at the same time, there is a difference between looking at someone briefly and staring someone down. Again, I received "stares." All in all, I would say the "vibe" from a third person perspective (specifically, my perspective) was othering. The only reason I left a one star review is because the person who did my nails was excellent at doing their job. As someone who enjoys getting their nails done, I am very well versed in acrylic nails and what I like in them. So the person (Noah) was meticulous and patient. I enjoyed that. Additionally, I really love the finished product - I did not provide a picture because I want to make sure my words are acknowledged first and foremost. I would not recommend this business to anyone who is similar to my identity: Black, queer, neurodivergent, or (such as myself) ALL the above. Additionally, I would not recommend this establishment to individuals who are new to the world of acrylic nails. Suggestion (if you feel disappointed by this review and you're looking for someone to do your nails): invest in independent nail technicians! After this experience, I have realized that as an intentional kind of person, an independent nail technician may be the best way to go. I enjoy having conversation, and I believe independent nail technician's (depending on who you go to) may be able to provide that intentionality I am looking for.

Great fast and quick at your convenience Love them together…read moreare all awesome I recommend you to please try them

Clean and good service had a pedicure and the lady did excellent job. Would recommend and will be…read moregoing back

Great salon! They do a great job on my nails & their prices are good. Everyone is very friendly.read more

Kathy is my favorite Tech for an amazing pedicure. They are always so nice and willing to work you…read moreinto their schedule whenever possible. They also offer other services besides nails.

Absolutely LOVE this nail salon. I've been a happy customer for many years, and they never…read moredisappoint. Always extremely clean and well maintained. Very friendly people working here who take pride in their work. Can't say enough good things about Serenity Nails.

A high quality manicure and pedicure theee times with different nail techs. Always clean and happy…read morewith their work. One young woman was not very communicative but she did a great job too. Happy to continue coming here.

I went to get my nails done on Sunday 06/26/22 and Tiffany was extremely rude and didn't do half…read morethe things she was supposed to! Not to mention as soon as I paid they walked out behind me without cleaning their salon! They got mad at me for not wanting to get gel and I wanted acrylic instead! She cut my toes multiple times and hurt me a few times! She had no manners at all! I WILL NEVER GO BACK TO THIS SALON!! It was a waste of time and money! I had to go buy some stuff just to fix my nails!

My 3 year old goddaughter could do a better job. Me and my mom got our nails done for a wedding…read moretomorrow. They charge you $43 per manicure (we got the powder dip nails) they use the least amount of powder possible (my nails are so thin they are breaking less than 2 hours after). They don't shape them. The lady doing my nails filed my natural nail down with the Dremel so far it burned. She cut me multiple times. My moms lady didn't even cover her whole nail with the powder yet somehow got it all vet her hands on her skin. When I say it looks like a three year old did it that's a compliment. I regret going here and will never go back. Waist of money and rude people.

1. it was slowwwww 2. I did not get full pedicure…read moreexperience, I purchased the DELIGHT PEDICURE $45 This non-greasy body cream relaxes your mind, body, and soul. The package includes Regular Pedicure, heel buffing, callus removal, sea salt & Cuccio Naturale Butter massage. NO HEEL BUFFING, NO CALLUS REMOVAL, NO SEA SALT BUTTER MASSAGE (quick lotion application). 3. Manicure: REGULAR MANICURE $25 Includes cuticle cleaning up, nail trimming & shaping, relaxing massage (quick lotion application), and your choice of polish. Added $15 for gel polish. 4. They kept trading me off as customers would come in. Nails looked pretty good although it was not the same process my normal salon uses. Here it is 3.5 days later and the polish is chipping - and I have done nothing physical that would prematurely break down the polish. Very disappointed.

The nail salon is clean and inviting, so those are positives. The day I went there wasn't any other…read moreclients in the salon so I was seated as a walk-in right away for a pedicure. The staff are nice, but not overly friendly - which is fine for me because I'd prefer silence over small talk any day. Where I didn't have a good experience is when the tech sliced the top of my toe and didn't say anything. It wasn't until I felt a BURNING sensation and looked to see my toe bleeding that she actually acknowledged it. When I pointed it out she simply shrugged and kept working on my feet. Nay a concern, offer for a bandaid, discount of service or and "I'm sorry." Besides that, my polish has only lasted about three weeks before it's chipped almost all the way off. Typically my the color on my nails can last all summer (minus the obviously regrowth).

I love Nancy she always does a great job! She gives great massage and Toenails look awesome when…read moreshe is finished.

I've been before and I've had a good experience. The first time I went the lady who did my nails…read morewas so sweet and so kind. She gave me one of the first like true manicures that I've gotten in a while for a really nice price and did good designs this last time I went and I received Cody NEVER let Cody do your nails if you wanna design. He Not only didn't do the design I asked for, but was very rude about it on top of He tried to tell me that the colors I asked for were not the colors that were on the thing and then when I got the color that I wanted and said was what I wanted said it wasn't. I made an appointment for 530 and was still there at 8 o'clock an hour after close with a majority of my nails not done yet. They left me sitting for 45 minutes waiting on somebody else to get their thing done and then when I asked about it, they said it was because that person had an appointment, but I also had an appointment so I was very confused and then for an i Incomplete design with not what I asked for they charged me $90 which is completely Unacceptable

Awesome place highly recommend very passionate about there customers and work Friendly atmosphere…read morebeen with them forever 25 years or more

Don't see any one else but Kim! She's so sweet and detailed…read more I came in last minute with an appointment and she didn't rush or give me attitude. My nails look amazing. Make an appointment with her now!

I am loving this place! Skip the chains- come here…read moreUse their infrared calming lights https://www.laposhsalonchatt.com/