All facets of my purchase…read more Test drive your choice, they encouraged you to do so. Go on the highway and let her rip

Bought a 2002 Saab here and drove from Spokane to pick it up. Wow, this place was busy. Brought my…read morecar around, did a walk around and road test...done deal. The business office was delightful, said Title in a few...I rec'd it from WADOL in 10 days. Yes, I would buy from here again. Mack Foss Spokane Valley WA

I traded in a 2008 Scion xB and paid some cash for a 1999 Ranger and 1993 F250…read more After I got it home, I discovered the keys for the F250 ignition did not unlock the doors. After I contacted them, they agreed to reimburse the cost of a locksmith to change the locks or make a key. I discovered the Ranger engine needed major engine repairs. They did not trigger the diagnostic computer I hooked up before purchasing, and the only sign was dirty coolant fluid. After a flush and fill at Oil Can Henry's, the drive home and driving it one day resulted in the fluid being a gallon low. Taking it to my mechanic they had to take apart the engine and discovered I had to replace the gaskets and pistons. I don't entirely blame Karz, as they would have had to disassemble the engine to find the problem and I don't expect used car dealers to do that. But it still cost me thousands more than I was expecting to spend.

Would probably sell a lot more cars if you guys acknowledged customers instead of ignoring them…read more All the cars I saw were dirty. Not a place I'd buy from

Reasonably priced and the owner Lowell, who is an awesome guy and a straight shooter, actually puts…read moremoney into the vehicles and repairs them before sale. I have and will continue to recommend them to anyone looking for an affordable car!

Car was dirty but I overlooked it, my bad. Should have been warned that was just the beginning. Car…read morestarted making funny noise, engine light came on, air conditioning was a question mark, they were not sure if not connected or just needed recharge. Had to call a couple of times to remind about getting plates and after saying they would send them had to go pick up from them. Took car to shop for engine light, noise and air conditioner. Noise was because motor mount bolt was very loose, light is because of several sensor issues and air conditioning was missing a hose and not hooked up in any way. Had not been for some time and whole system is very dirty and will cost me $1600 or more to fix. The others issues are being worked on as car is not safe to drive. Not sure how much this is going to end up costing. When I went in to Parr's I told him I needed reliable, safe transportation as I have a disabled daughter and have to go to lots of places for her care. Told him didn't have a lot of money to spend but but didn't expect to be sold a money pit. When I called back about issues was told they would "tighten" the bolt. Lot more work involved than that....basically tough sh*& for me. Buyer beware. Don't buy from here.

I won't buy cars or trucks from anyone but Robbins. With other dealers you always feel like they're…read moretrying to squeeze you for every buck they can get out of you, but with Robbins it's like they want to give you the best price possible. The other thing I like about these guys is their honesty, and the fact that they usually know a lot of intricacies about the history of their cars. They've been around forever and they're often selling cars for their friends, so they know the cars have been well cared for. If you want a great buying experience with absolutely no pressure go to the Robbins family.

We recently purchased another vehicle from Terry and Mark. They are great to work with. Definitely…read moreour "go-to-guys" for used cars. Excellent customer service.

If I could give this place a zero I would. My mom and I got a 2020 Chevrolet Silverado back in…read moreSeptember 2025. Not even a week after driving it around we had to take it back to service because the dashboard was saying it needed an oil change, and after checking the oil stick it a very very dark color and I still have the photo and date to prove it. It was also warning that the key batteries needed to be replaced and one of the back tail lights was going out. Then not even a couple weeks after that there was a sound coming from the breaks. The truck was in the shop for a couple of days because they needed to inspect it and they said that nothing was wrong. After that another few weeks go by and my mom takes it to a subaru dealership up in auburn where it gets lifted to get new rims on, the worker then notices that there's a lot of oil leaking from the transmission box (as the worker stated). We took the truck to the dealership where it's been since December 2025. I am writing this in April 2026. Since I last spoke to them in late February I have not received an update call and when I do call to ask for them to call me, I have yet to receive any call back. They have not given us a car to drive around in the meantime either and we are angry. Our blood boils at the fact that such a prestige dealership does not care about what they sell. They clearly didn't bother to inspect the truck prior to buying it from the last owner. It just really sucks because this is the reason people avoid smaller owned dealerships in fear that something like this to happen. Every time we go in to talk to someone the staff looks annoyed and angry as we get a sense that the don't want us to be there. But what else do you expect when their own dealership is to blame. This is not our fault. Out of the total time we've owned this truck we have literally only driven it about 3 months. So please save yourself from going through this and go elsewhere, you'd have better luck going to a smaller dealership.

My daughter just got her 2020 Chevy Bolt EV car back from this dealership today 2/22. They have had…read moreit since mid Nov. Their staff seems to be a revolving door. My daughter and I were patient, considering the EV's are kind of new to the road. But they must have left windows open for quite a while. The seatbelts, floor, and the seats are covered in mold. And there is a greasy hand print on the ceiling in the back. Maybe a disgruntled employee, it kind of seemed like upper management isn't taking care of their employees. They told my daughter that they really appreciate it if she gave them a good review that they emailed to her. So definitely wanting us to lie. Not sure what's happening???

Perfect vehicle, perfect price, perfect service…read more Family owned and operated. ZERO pressure. If/when I need another used vehicle, I will AGAIN drive down 2 hours from Belfair.

Great used car dealership! Honest and you know exactly what you're getting (unlike some other…read moredealerships around here). If they don't know something about a rig, they will tell you. If it has quirks, they will tell you. Their pricing and customer service are excellent! I plan to return here if I'm ever in the market for another vehicle.

I've been in the process of purchasing a car with Bud Clary Subaru, but communication has been…read moreextremely poor. It's been over two weeks without a clear update, and when I called to ask questions, the finance officer said he was "working on it" and ended the call before I could ask anything further. I expected better professionalism and transparency from a local business. It's frustrating to be left waiting this long without basic courtesy or follow-up.

No surprises. I bought a car. That car came with five free oil change packages which include oil…read moreand filter change, tire rotation, and car wash. As I've experienced at this dealership in the past, no car wash...out of coupons...come back in a few days and see if we have any then. Tires were not rotated. Thankfully the oil looks clean and the filter new. Avoid this service department. They are not apologetic about the missed services and there is never a manager on site to help remedy the issues. Take some time and read their reviews. Shame on me for trusting them to do right.

I bought a car for $9206.05. A kia forte, Drove it about 10 miles and a trouble light comes on…read more Code poo14. Exhaust cam advanced to far. Took it to Etsy in Longview ( great shop) they not only found metal shavings in the oil there was $3200.00 on the engine exterior. Karz and more said they would refund $800.00. of the $9202.05. Great business to have in Longview Washington. Lemon dealers!

They seem to still be advertising a car I looked at recently (and thought was overpriced), but now…read morethey describe this car as having a different trim package. The photos show that it does not have the wheel rims or other trim that this model car should have. This makes me glad I didn't buy from them.

I would strongly recommend thinking twice before using Northwest Tire Shop LLC…read more My husband has been a repeat customer since 2024 -- they know him by face and even recognize his car when we call. He's given them a lot of business and referred multiple people there, which makes this situation even more disappointing. Recently, we found out our vehicle (2009 Mercedes C300 4MATIC AWD) had been set up with mismatched tire sizes side-to-side on both axles. This is not just a minor issue -- it's unsafe for AWD vehicles and can cause serious damage to the drivetrain, including the transfer case. We only discovered this after our car started having problems and warning lights (ABS/ESP) came on. We paid $300 for a diagnostic, and the mechanic immediately identified the tire setup as the cause and explained how damaging it is. At this point, the vehicle is not being driven because we do not want to risk further damage to the drivetrain or potentially cause the transfer case to fail completely. We also chose not to adjust or move the tires ourselves because we wanted the shop to see the issue exactly as it was left after their installation. Even attempting to rearrange the tires now would not properly fix the issue, because the tread has already worn unevenly from being driven in the incorrect configuration -- which can still cause problems for an AWD system. When we brought this to the tire shop, we were not asking for reimbursement for the diagnostic -- we simply asked them to correct the issue. Instead, we were told it couldn't be their fault and were asked to pay for new tires And they would cover half of them but then also refuse to put the tires on our car. If they were to do that. Which would mean we would have to go pay somebody else to do so and have our card towed twice since it is currently not drivable without causing more stress to the vehicle and risking more problems happening. This isn't the first issue either: Previously, one of their employees broke a tire pressure sensor and attempted to hide it using a zip tie. At first they denied it, but after reviewing their cameras, the employee admitted it and it was fixed. There is also now physical damage where the tire has been rubbing against the strut due to incorrect sizing and placement. Despite all of this, they are refusing to take responsibility and want us to pay again. We tried to handle this respectfully and give them the chance to make it right, but instead we were blamed and dismissed. At this point, we are considering small claims court due to the costs and damage caused. If you have an AWD vehicle especially, I would be very cautious. This situation could have led to major mechanical failure or loss of vehicle control. Very disappointing experience from a shop we trusted and supported.

I needed a tire on a used car that I had just purchased. I showed up about 15 minutes before they…read morewere going to close. They found me a used tire that matched the tread of my other tires. They were fast, friendly and very reasonably priced.