Above and beyond. After a terrible experience with another Toyota dealership in the Portland area…read morewho wanted to gouge me to poverty, this was a breath of fresh air. No pressure, just a straightforward process with that integrity thing we used to do back in the day mixed in. Jobe and Lexi got me an excellent deal with great financing and didn't quit until it was perfect. Top notch service!

Great experience with Zak Everman (Vehicle Acquisition) when selling our Toyota Tundra. Zak was…read moresuper friendly, efficient, and I was surprised when his offer was more than Carvana or CarMax! No pressure to buy anything else - such a relief! Also excellent experience last year with Jesse Morris, getting a fair deal on our trade-in when leasing a new Toyota RAV4!

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

TLDR: The front desk staff shouldn't have to carry the…read moreburden of mechanics who cut corners and compromise the shop's integrity. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest. I will not be returning. Full Review: I really wanted to support this business...the front desk staff has always been kind and professional, but the lack of care and deceptive behavior from the mechanics on my recent visit (09/01/2026) completely broke my trust. The entire reason I switched to T and T Tire was because my previous dealership failed to rotate my tires properly, causing uneven tread wear. Ironically, it was a member of T and T's front desk staff who originally suggested I mark my tires to verify the rotations. During my visit for an oil change and rotation, the tires were once again not rotated correctly for my vehicle type. This was the same issue I had during my last visit with T and T Tire. While waiting for them to correct it, I walked over to place something in my vehicle, only to find my glove box completely taken apart and left sitting on the passenger-side floor. Despite this, I remained pleasant and understanding with the front desk, acknowledging it was near the end of the day and that everyone makes mistakes when tired. The front desk staff was visibly embarrassed and frustrated on my behalf, apologizing for the lack of attention to detail in the shop. The breaking point happened when they brought the vehicle out the second time. Every permanent marker line on my tires had been deliberately scrubbed off. You could clearly see the wipe marks where each indicator had been removed. I had driven on those bold markings for miles, and they were completely intact after the first service. Instead of completing the job properly and allowing me to verify the work, the technicians chose to wipe off the marks so I couldn't confirm whether the tires were ever actually rotated. The front desk staff shouldn't have to carry the burden of mechanics who cut corners and compromise the shop's integrity. The front desk staff was visibly mortified by the mechanics' behavior, even venting out loud: "They find new ways to make us look stupid every day! This is ridiculous!" He was absolutely right. Everyone makes mistakes, but going out of your way to wipe off a customer's verification marks to hide whether the work was done is shady and unacceptable. Had they simply reattached the glove box, completed the rotation, and returned the keys with accountability, I would have gladly remained a customer. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest, and I will not be returning.

I want to give a big Thanks to Derik and the team! i dont have the best credit but they put me into…read morea vehicle that is reliable! they worked with me! I greatly appreciate them so much! It is a nice car that is gonna last! thanks again! anyone that wants to get a car and is in the Longview area go to them! you will not regret it

We just bought a 2007 Dodge Ram from USA Auto sales. They got us in and out quickly (we have two…read morechildren). They were straight up with the price and were great to work with. We will be going back the next time we need a vehicle! Thanks USA Auto Sales!

I pulled in here with a radiator question that I needed to figure out and the guys at Hart could…read morenot have been nicer. They helped me figure out what was wrong in seconds and got me on my way. These guys not only represent their business well, but their entire community. Thanks Hart Radiator Service, you really helped me out today.

I've been using Hart's for a long time. They are honest, fair, and reliable! Within the last year…read morealone I've taken 3 of 4 vehicles to them for cooling and/or air conditioning issues! The one time I had any sort of issue, was when my bill was substantially higher than we had discussed up front. I brought it to their attention (cordially!!!) and the issue was resolved in a way that was fair both them me for me. If I had to give one piece of constructive criticism, it would just be scheduling. They are generally booked at least a week or two out. But to me, that just tells me they must be great to work with (as I'm obviously not the only one willing to wait to get in)!

I ordered parts for a 78 VW Bus- absolutely exceptional service !!! Made every effort to ensure I…read morehad the parts I needed and shipped out to New Brunswick, Canada! will call them any time I need any parts, Thank you, Jason and other staff!!!

They did a great job diagnosing a clutch pedal problem and fixing it. They also replaced my dented…read morefender with a replacement of the same color. If you own an air cooled Volkswagen, I highly recommend you bring it to Avery's Air Cooled.

The best diesel mechanic shop in Cowlitz county area. Got my truck in quick got it diagnosed and…read morefixed. Was really affordable. Extremely pleased with the quality of work and communication.

The check engine light came on in my 2020gmc diesel, the code said DPF. Called Shayne's they got me…read morein that day. The y repaired it fast and less than I thought it would be. I would definetly recommend these guys. Steve N.

I was visiting my daughter in Clatskanie and my truck was having significant issues, including the…read morecheck engine light coming on. Jim took it in without an appointment and worked on it for 2 days to get me back on the road. You just don't find mechanics like that anymore, he really took care of me and made sure everything was okay. Prices were reasonable too.

Jims Garage is a very kind place. They have taken care of little problems I've had with my Ford…read moreExplorer Interceptor and have never tried to push more product or service on me. So I trust them completely. Everyone needs a garage like this. Especially when you're new in town. I also love seeing friendly Beulah the shop dog. Beulah is a Bassett Hound!!

I had Tianna work on my truck. It had been badly neglected. She is amazing. Kept me informed every…read morestep of the way. I had kind of a list lol. She adressed each item. If it didn't need repaired she let me know. I. The process if she spotted something that wasn't on it she contacted me and let ne know why and cost. She was reasonably priced and an amazing lady. You'll never go wrong there. My daughter had a car that the dealer wanted several thousand dollars to service. Tianna did it all well under their quote. She is just trying to build her business. Hard working honest women businesses deserve a try.