The mechanic heated my engine up to 300 degrees to check the coolant temperature sensor instead of…read morejust taking it out and using a multimeter to test it, which could have cracked my head and made me need a whole new engine. Wanted to charge me $1500 to replace my radiator and exhaust manifold gaskets, which is insanely overpriced (parts cost me $143, and it took me about 2 hours to so this myself). I just went in for a diagnostic, and he may have ruined my engine. I wonder if this dude even knows what he is doing.

Jeremy WILL take care of you. I bring all of my supercars here (GTR, Z06, etc.). In a world of…read moreshady mechanics, Jeremy stands out

Car emergencies are not so bad when you have really good people to help. Driving home from…read moreRidgefield, WA something came flying towards our car and tore apart our undercarriage shield. It made a horrible sound while driving, and we were nervous that something terrible happened to our car. Luckily we pulled off the freeway and found Bob's Lil Car Hospital in Longview, WA. We were greeted with two men who were more then willing to help us out (two women who know nothing about cars). I'm glad I know where to go for great service for my car, thanks again! We are very happy and grateful! Thank you, Thank you!!! Lisa and Savannah

I would never recommend this business. I paid almost $5,000 to have my brakes fixed and they…read morefailed. The car accident it caused could have been fatal. There were children in both vehicle, a baby even. I left them a review on Facebook and my review was the newest one in YEARS and they blocked me so that says A LOT about the type of people and business they are. Even after paying for everything they still were trying to charge me an extra $500 for a hose that did NOT need replacing...turned out one of their employees spilled fluid and that was all. As for my brakes failing Im beyond disgusted with this business and their behavior towards the community they serve.

Old school quality by trained dedicated mechanics. Spike, Rick and Dennis are the best'.read more

This shop is Amazing!! They are honest, skilled at repairs,…read moreand reasonably priced. Excellent at diagnosing a problem and did the repair Right the first time.

Went for diagnostics of check engine light that could have meant a few things. They did a…read morecomprehensive diagnosis for only around $80. And the cool thing is if you decided to have them fix whatever's going on, the diagnosis is basically free. Fortunately in my case it was just a sensor and an easy fix I did myself. The only complaint I have, which I won't knock a star off for because I really appreciate this business, is that I couldn't get my car back for an extra day because I couldn't get a hold of them. Their posted hours were wrong (they have since updated them) so we missed them on the day we could have first picked it up, and then when they were open the next day, the phone line kept repeatedly going to voicemail for hours. But in spite of this, I highly recommend them and suggest arranging a pickup day/time ahead of time if possible. And confirming hours.

Don't take your truck or car here, I spend over $1,000 and the quality of the welds were horrible,…read moreI cut my own exhaust and welded it for a better quality, if you want something done right the first time and on time go somewhere else.

Great service all around. Friendly at front desk, helped with local commute while the car was in…read morethe shop for the day, diagnosed the problem and fixed it same day. Didn't bombard me with extra services, and everything that was offered was explained with the clear choice to opt in or out.

Terrible experience. My significant other was recommended to use these guys. We should have known…read morewhen some lady was rude to us on the phone. My significant other said while there, some Emilia or Emily was extremely disrespectful and rude. Stay away.

They took care of my need for another used tire and didn't charge me too much. I appreciated the…read morequick help.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

I had been fighting a leaking heater core in my 2015 Ram 2500 for months. But due to the cost of…read morereplacement, I had drug my feet. It finally got to the point I knew it had to be done. The dealership wanted about $2.5K to start - so I gathered quotes from a few shops in town. Glen's offered the best total value by a long shot. While his price already was saving me nearly $1K, his bid also included items the dealership pricing didn't. In fact, it likely would have been at least $3K to the dealer by the time all was said and done. But instead, Glen got it done in less than a day and a half for almost half of that! After I left, I did get a brake system warning light on my way home. I ran back to Glen and he solved the problem and had me back on the road within an hour! I will 100% use Glen's Quality Auto in the future for any auto repairs we need.

The folks at Quality Auto are top notch. Glenn is a great…read moremechanic, very knowledgeable and his prices are very reasonable. He's thorough and never tries to upsell you service that you do not need. I have been completely satisfied with Quality Auto and will never go anywhere else. Joe F.

My 1999 Silverado received excellent service at M.R. Auto! Great communication and price. Very…read morehappy to find a local family owned business for my automotive repair needs.

Manuel Ramos is the owner and was super helpful when our car broke down in Kelso. We towed it to…read morehis shop on Sunday afternoon and he had it fixed (new alternator) by 9:30am Monday. He fit us in and got us back on the road. And he didn't rip us off on the price. Wonderful man, great service.

Had oil changed and tires rotated. Friendly, professional service. Was in and out in about 20…read moreminutes.

Came in twice within the last month to get my oil changed, replaced my serpentine belt and evap…read morecanister on my 2021 ford bronco. The staff, Kaleb, Brandon and Michael were very friendly and knowledgeable. Great prices with quality work done in a very timely manner.