I had been fighting a leaking heater core in my 2015 Ram 2500 for months. But due to the cost of…read morereplacement, I had drug my feet. It finally got to the point I knew it had to be done. The dealership wanted about $2.5K to start - so I gathered quotes from a few shops in town. Glen's offered the best total value by a long shot. While his price already was saving me nearly $1K, his bid also included items the dealership pricing didn't. In fact, it likely would have been at least $3K to the dealer by the time all was said and done. But instead, Glen got it done in less than a day and a half for almost half of that! After I left, I did get a brake system warning light on my way home. I ran back to Glen and he solved the problem and had me back on the road within an hour! I will 100% use Glen's Quality Auto in the future for any auto repairs we need.

The folks at Quality Auto are top notch. Glenn is a great…read moremechanic, very knowledgeable and his prices are very reasonable. He's thorough and never tries to upsell you service that you do not need. I have been completely satisfied with Quality Auto and will never go anywhere else. Joe F.

Great service all around. Friendly at front desk, helped with local commute while the car was in…read morethe shop for the day, diagnosed the problem and fixed it same day. Didn't bombard me with extra services, and everything that was offered was explained with the clear choice to opt in or out.

Terrible experience. My significant other was recommended to use these guys. We should have known…read morewhen some lady was rude to us on the phone. My significant other said while there, some Emilia or Emily was extremely disrespectful and rude. Stay away.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

TLDR: The front desk staff shouldn't have to carry the…read moreburden of mechanics who cut corners and compromise the shop's integrity. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest. I will not be returning. Full Review: I really wanted to support this business...the front desk staff has always been kind and professional, but the lack of care and deceptive behavior from the mechanics on my recent visit (09/01/2026) completely broke my trust. The entire reason I switched to T and T Tire was because my previous dealership failed to rotate my tires properly, causing uneven tread wear. Ironically, it was a member of T and T's front desk staff who originally suggested I mark my tires to verify the rotations. During my visit for an oil change and rotation, the tires were once again not rotated correctly for my vehicle type. This was the same issue I had during my last visit with T and T Tire. While waiting for them to correct it, I walked over to place something in my vehicle, only to find my glove box completely taken apart and left sitting on the passenger-side floor. Despite this, I remained pleasant and understanding with the front desk, acknowledging it was near the end of the day and that everyone makes mistakes when tired. The front desk staff was visibly embarrassed and frustrated on my behalf, apologizing for the lack of attention to detail in the shop. The breaking point happened when they brought the vehicle out the second time. Every permanent marker line on my tires had been deliberately scrubbed off. You could clearly see the wipe marks where each indicator had been removed. I had driven on those bold markings for miles, and they were completely intact after the first service. Instead of completing the job properly and allowing me to verify the work, the technicians chose to wipe off the marks so I couldn't confirm whether the tires were ever actually rotated. The front desk staff shouldn't have to carry the burden of mechanics who cut corners and compromise the shop's integrity. The front desk staff was visibly mortified by the mechanics' behavior, even venting out loud: "They find new ways to make us look stupid every day! This is ridiculous!" He was absolutely right. Everyone makes mistakes, but going out of your way to wipe off a customer's verification marks to hide whether the work was done is shady and unacceptable. Had they simply reattached the glove box, completed the rotation, and returned the keys with accountability, I would have gladly remained a customer. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest, and I will not be returning.

I will make Pro Service Auto my go to shop from here forward. They were great to deal with and went…read moreabove and beyond fixing an electrical issue with my 2012 VW CC. When they couldn't figure out the issue with the time I had for my appointment they asked to keep it another day to do more tests. I went in with a flashing brake light warning. But my ABS, traction control, cruise control, steering wheel and air bag light were all on too. They managed to fix everything by doing a thorough diagnostic. On top of that the bill was extremely reasonable. I 100% recommend this business!!!

The mechanic heated my engine up to 300 degrees to check the coolant temperature sensor instead of…read morejust taking it out and using a multimeter to test it, which could have cracked my head and made me need a whole new engine. Wanted to charge me $1500 to replace my radiator and exhaust manifold gaskets, which is insanely overpriced (parts cost me $143, and it took me about 2 hours to so this myself). I just went in for a diagnostic, and he may have ruined my engine. I wonder if this dude even knows what he is doing.

Great value on oil changes…read more My experience had been that they are very honest and great at their jobs.

Got my breaks done here and they felt just as bad or worse afterwards. Tried to schedule an…read moreappointment about the knocking noise in my car and this AI system they have to take calls scheduled me for 9am Monday. Then I get a text saying actually it's Tuesday at ten am. We leave for California today. Absolutely would've tried to get in somewhere else had I known they would push me back. Not helpful whatsoever.

Went for diagnostics of check engine light that could have meant a few things. They did a…read morecomprehensive diagnosis for only around $80. And the cool thing is if you decided to have them fix whatever's going on, the diagnosis is basically free. Fortunately in my case it was just a sensor and an easy fix I did myself. The only complaint I have, which I won't knock a star off for because I really appreciate this business, is that I couldn't get my car back for an extra day because I couldn't get a hold of them. Their posted hours were wrong (they have since updated them) so we missed them on the day we could have first picked it up, and then when they were open the next day, the phone line kept repeatedly going to voicemail for hours. But in spite of this, I highly recommend them and suggest arranging a pickup day/time ahead of time if possible. And confirming hours.

Don't take your truck or car here, I spend over $1,000 and the quality of the welds were horrible,…read moreI cut my own exhaust and welded it for a better quality, if you want something done right the first time and on time go somewhere else.

I was searching for a transmission specialist who was knowledgeable about late 90's Chevy GMC…read moretrucks. A transmission shop in Nevada recommended seeing Brian at Better Bilt/A Plus. I drove down from Puyallup, because the effort was worth having my truck repaired by someone who truly cares about his craft and pays attention to the details. I am extremely pleased with their work. They went out of their way to be helpful, and solved my rough shifting with much less work than I expected it to need. Whenever I wear the transmission down to the point of a rebuild, I will definitely take it back. Their prices are also very reasonable.

Absolutely take your vehicle here for the transmission work! He is honest honest honest. We…read morepurchased a truck from a small dealer -bad idea - within a month and on the first tow with it the transmission was slipping. Dealer and independent analysis both said needs a transmission rebuild or replacement. After asking on my social network for suggestions of where to go /check, Brian Withers at A+ was coming up the most. After calling and talking on the phone with several places, I could tell Brian really knew what to do. He suggested a rebuilt transmission with the warranty. His price quote was fixed and complete (over the phone). Everyone else was a floating quote. The dealers was high priced. I had an independent shop suggesting a used transmission but the warranty is almost nothing. Anyway, I think I got great work at a very fair price with A+ Transmission and Brian Withers.

I would strongly recommend thinking twice before using Northwest Tire Shop LLC…read more My husband has been a repeat customer since 2024 -- they know him by face and even recognize his car when we call. He's given them a lot of business and referred multiple people there, which makes this situation even more disappointing. Recently, we found out our vehicle (2009 Mercedes C300 4MATIC AWD) had been set up with mismatched tire sizes side-to-side on both axles. This is not just a minor issue -- it's unsafe for AWD vehicles and can cause serious damage to the drivetrain, including the transfer case. We only discovered this after our car started having problems and warning lights (ABS/ESP) came on. We paid $300 for a diagnostic, and the mechanic immediately identified the tire setup as the cause and explained how damaging it is. At this point, the vehicle is not being driven because we do not want to risk further damage to the drivetrain or potentially cause the transfer case to fail completely. We also chose not to adjust or move the tires ourselves because we wanted the shop to see the issue exactly as it was left after their installation. Even attempting to rearrange the tires now would not properly fix the issue, because the tread has already worn unevenly from being driven in the incorrect configuration -- which can still cause problems for an AWD system. When we brought this to the tire shop, we were not asking for reimbursement for the diagnostic -- we simply asked them to correct the issue. Instead, we were told it couldn't be their fault and were asked to pay for new tires And they would cover half of them but then also refuse to put the tires on our car. If they were to do that. Which would mean we would have to go pay somebody else to do so and have our card towed twice since it is currently not drivable without causing more stress to the vehicle and risking more problems happening. This isn't the first issue either: Previously, one of their employees broke a tire pressure sensor and attempted to hide it using a zip tie. At first they denied it, but after reviewing their cameras, the employee admitted it and it was fixed. There is also now physical damage where the tire has been rubbing against the strut due to incorrect sizing and placement. Despite all of this, they are refusing to take responsibility and want us to pay again. We tried to handle this respectfully and give them the chance to make it right, but instead we were blamed and dismissed. At this point, we are considering small claims court due to the costs and damage caused. If you have an AWD vehicle especially, I would be very cautious. This situation could have led to major mechanical failure or loss of vehicle control. Very disappointing experience from a shop we trusted and supported.

I needed a tire on a used car that I had just purchased. I showed up about 15 minutes before they…read morewere going to close. They found me a used tire that matched the tread of my other tires. They were fast, friendly and very reasonably priced.