Came in twice within the last month to get my oil changed, replaced my serpentine belt and evap…read morecanister on my 2021 ford bronco. The staff, Kaleb, Brandon and Michael were very friendly and knowledgeable. Great prices with quality work done in a very timely manner.

Had oil changed and tires rotated. Friendly, professional service. Was in and out in about 20…read moreminutes.

This shop is on point always. Their work and customer service is stellar. They communicate anything…read morethat comes up excellent. The only shop I've legitimately felt like I trust is honest and spends the time doing great work instead of trying to find ways to charge more. Pricing is great. They're doing it all right! I've taken personal vehicles and fleet vehicles here. only auto shop that is consistent on service and quality of work.

Unfortunately, I got a flat, as in flat as a pancake, tire on the way up to Kelso to watch my…read moregrandkids. They got me in and put a new tire on before my 2 year old grandson got bored. Which is a rare thing. Lol. Highly recommend.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

TLDR: The front desk staff shouldn't have to carry the…read moreburden of mechanics who cut corners and compromise the shop's integrity. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest. I will not be returning. Full Review: I really wanted to support this business...the front desk staff has always been kind and professional, but the lack of care and deceptive behavior from the mechanics on my recent visit (09/01/2026) completely broke my trust. The entire reason I switched to T and T Tire was because my previous dealership failed to rotate my tires properly, causing uneven tread wear. Ironically, it was a member of T and T's front desk staff who originally suggested I mark my tires to verify the rotations. During my visit for an oil change and rotation, the tires were once again not rotated correctly for my vehicle type. This was the same issue I had during my last visit with T and T Tire. While waiting for them to correct it, I walked over to place something in my vehicle, only to find my glove box completely taken apart and left sitting on the passenger-side floor. Despite this, I remained pleasant and understanding with the front desk, acknowledging it was near the end of the day and that everyone makes mistakes when tired. The front desk staff was visibly embarrassed and frustrated on my behalf, apologizing for the lack of attention to detail in the shop. The breaking point happened when they brought the vehicle out the second time. Every permanent marker line on my tires had been deliberately scrubbed off. You could clearly see the wipe marks where each indicator had been removed. I had driven on those bold markings for miles, and they were completely intact after the first service. Instead of completing the job properly and allowing me to verify the work, the technicians chose to wipe off the marks so I couldn't confirm whether the tires were ever actually rotated. The front desk staff shouldn't have to carry the burden of mechanics who cut corners and compromise the shop's integrity. The front desk staff was visibly mortified by the mechanics' behavior, even venting out loud: "They find new ways to make us look stupid every day! This is ridiculous!" He was absolutely right. Everyone makes mistakes, but going out of your way to wipe off a customer's verification marks to hide whether the work was done is shady and unacceptable. Had they simply reattached the glove box, completed the rotation, and returned the keys with accountability, I would have gladly remained a customer. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest, and I will not be returning.

I had been fighting a leaking heater core in my 2015 Ram 2500 for months. But due to the cost of…read morereplacement, I had drug my feet. It finally got to the point I knew it had to be done. The dealership wanted about $2.5K to start - so I gathered quotes from a few shops in town. Glen's offered the best total value by a long shot. While his price already was saving me nearly $1K, his bid also included items the dealership pricing didn't. In fact, it likely would have been at least $3K to the dealer by the time all was said and done. But instead, Glen got it done in less than a day and a half for almost half of that! After I left, I did get a brake system warning light on my way home. I ran back to Glen and he solved the problem and had me back on the road within an hour! I will 100% use Glen's Quality Auto in the future for any auto repairs we need.

The folks at Quality Auto are top notch. Glenn is a great…read moremechanic, very knowledgeable and his prices are very reasonable. He's thorough and never tries to upsell you service that you do not need. I have been completely satisfied with Quality Auto and will never go anywhere else. Joe F.

I will make Pro Service Auto my go to shop from here forward. They were great to deal with and went…read moreabove and beyond fixing an electrical issue with my 2012 VW CC. When they couldn't figure out the issue with the time I had for my appointment they asked to keep it another day to do more tests. I went in with a flashing brake light warning. But my ABS, traction control, cruise control, steering wheel and air bag light were all on too. They managed to fix everything by doing a thorough diagnostic. On top of that the bill was extremely reasonable. I 100% recommend this business!!!

The mechanic heated my engine up to 300 degrees to check the coolant temperature sensor instead of…read morejust taking it out and using a multimeter to test it, which could have cracked my head and made me need a whole new engine. Wanted to charge me $1500 to replace my radiator and exhaust manifold gaskets, which is insanely overpriced (parts cost me $143, and it took me about 2 hours to so this myself). I just went in for a diagnostic, and he may have ruined my engine. I wonder if this dude even knows what he is doing.

We needed tires for our travel trailer. After checking with Les Schwab, we priced the same tires…read moreat STS and decided this was the place we'd get the new tires. To begin with, we could get in 2 hours earlier and on our way sooner. Fella at the counter told us we could have them installed when they opened a 7am and be on the road shortly after. Well, we arrived at 7am and the alleyway where we needed to pull in was blocked with their trucks. It took about a half an hour to get all the trucks moved out of there and for us to pull in. The young man who installed our tires was friendly, efficient and did a fast job. It took another half an hour to get those tires on. We would definitely stop by here first if we need tires in the future ... but might wait until 7:30 before we arrived.

After using this business and being pleased with their service, especially the Service Writer,…read moreAndres. I returned for a transmission flush and two tires. What troubled me was seeing my car being driven away by a mechanic. I asked Andres why this occurred, and he said "I have no idea. I will ask him." The manager, Kathy/Cathy came out and tersely told me that the mechanic was doing a "Test drive" and that they do this before and after they work on a car. That is nonsense! I have had tires put on, brakes done, and fluid changes before but there was never a test drive. And Kathy/Cathy was quite "Snappy" with me because I saw my car being driven away. The gentleman who I was working with, Andres, didn't know why the mechanic drove away, and next, I was being fed a line of B.S. Superior Tire has lost my business and that of two associates who referred me to Superior Tire. I cannot, in good faith, recommend this business.

Tanner at Reeds- a lifesaver and so kind. We were driving home from a little vacation- still two…read morehrs from home when we heard this crazy sound under the car. We pulled off at the next gas station... our skid plate had come off and had been dragging! We putter over to Reeds from the gas station (so thankful Reeds was right there- and open). They said they'd put it back on for us and get us all set. We were back on the road within 15 minutes. This kind of customer service doesn't really exist anymore, my family is very grateful. Thank you Reed's and thank you Tanner!!!

If I could give a zero star I would. I had my car break down while on a trip near by and had it…read moretowed to reeds as they were close by and had pretty good reviews. They charged me to look at it and told me my car had a blown transmission and would cost $12,000 which to me seemed extremely high (the car is a Subaru) I could not afford that and the quote seemed quite high so I had my car towed home and had it sit until I could get the money for a transmission. I brought it to another shop and told them the information I was given but when the other shop looked at my car they told me it was only the transfer case a much easier fix. So reeds would have charged me an exorbitant amount for a misdiagnosed problem....crazy I would avoid reeds automotive at all costs!!!

My 1999 Silverado received excellent service at M.R. Auto! Great communication and price. Very…read morehappy to find a local family owned business for my automotive repair needs.

Manuel Ramos is the owner and was super helpful when our car broke down in Kelso. We towed it to…read morehis shop on Sunday afternoon and he had it fixed (new alternator) by 9:30am Monday. He fit us in and got us back on the road. And he didn't rip us off on the price. Wonderful man, great service.