I pulled in here with a radiator question that I needed to figure out and the guys at Hart could…read morenot have been nicer. They helped me figure out what was wrong in seconds and got me on my way. These guys not only represent their business well, but their entire community. Thanks Hart Radiator Service, you really helped me out today.

I've been using Hart's for a long time. They are honest, fair, and reliable! Within the last year…read morealone I've taken 3 of 4 vehicles to them for cooling and/or air conditioning issues! The one time I had any sort of issue, was when my bill was substantially higher than we had discussed up front. I brought it to their attention (cordially!!!) and the issue was resolved in a way that was fair both them me for me. If I had to give one piece of constructive criticism, it would just be scheduling. They are generally booked at least a week or two out. But to me, that just tells me they must be great to work with (as I'm obviously not the only one willing to wait to get in)!

Great service all around. Friendly at front desk, helped with local commute while the car was in…read morethe shop for the day, diagnosed the problem and fixed it same day. Didn't bombard me with extra services, and everything that was offered was explained with the clear choice to opt in or out.

Terrible experience. My significant other was recommended to use these guys. We should have known…read morewhen some lady was rude to us on the phone. My significant other said while there, some Emilia or Emily was extremely disrespectful and rude. Stay away.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

TLDR: The front desk staff shouldn't have to carry the…read moreburden of mechanics who cut corners and compromise the shop's integrity. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest. I will not be returning. Full Review: I really wanted to support this business...the front desk staff has always been kind and professional, but the lack of care and deceptive behavior from the mechanics on my recent visit (09/01/2026) completely broke my trust. The entire reason I switched to T and T Tire was because my previous dealership failed to rotate my tires properly, causing uneven tread wear. Ironically, it was a member of T and T's front desk staff who originally suggested I mark my tires to verify the rotations. During my visit for an oil change and rotation, the tires were once again not rotated correctly for my vehicle type. This was the same issue I had during my last visit with T and T Tire. While waiting for them to correct it, I walked over to place something in my vehicle, only to find my glove box completely taken apart and left sitting on the passenger-side floor. Despite this, I remained pleasant and understanding with the front desk, acknowledging it was near the end of the day and that everyone makes mistakes when tired. The front desk staff was visibly embarrassed and frustrated on my behalf, apologizing for the lack of attention to detail in the shop. The breaking point happened when they brought the vehicle out the second time. Every permanent marker line on my tires had been deliberately scrubbed off. You could clearly see the wipe marks where each indicator had been removed. I had driven on those bold markings for miles, and they were completely intact after the first service. Instead of completing the job properly and allowing me to verify the work, the technicians chose to wipe off the marks so I couldn't confirm whether the tires were ever actually rotated. The front desk staff shouldn't have to carry the burden of mechanics who cut corners and compromise the shop's integrity. The front desk staff was visibly mortified by the mechanics' behavior, even venting out loud: "They find new ways to make us look stupid every day! This is ridiculous!" He was absolutely right. Everyone makes mistakes, but going out of your way to wipe off a customer's verification marks to hide whether the work was done is shady and unacceptable. Had they simply reattached the glove box, completed the rotation, and returned the keys with accountability, I would have gladly remained a customer. Deliberately destroying a customer's verification marks to cover up questionable work is childish, dishonest, and unacceptable. The technicians made the entire shop look dishonest, and I will not be returning.

This is the transmission shop you should go to. Great transmission shops are very rare but Thomas…read moreTransmission is a true gem. Brought my 2018 Sierra w/8 speed shutter issue to Thomas Transmission after ignoring the issue for far too long. The price was great and the service was perfect. Beyond technical perfection the people at Thomas are a blessing to know.

Great customer service, honest, friendly staff, very knowledge crew. Definitely recommend!read more

Went for diagnostics of check engine light that could have meant a few things. They did a…read morecomprehensive diagnosis for only around $80. And the cool thing is if you decided to have them fix whatever's going on, the diagnosis is basically free. Fortunately in my case it was just a sensor and an easy fix I did myself. The only complaint I have, which I won't knock a star off for because I really appreciate this business, is that I couldn't get my car back for an extra day because I couldn't get a hold of them. Their posted hours were wrong (they have since updated them) so we missed them on the day we could have first picked it up, and then when they were open the next day, the phone line kept repeatedly going to voicemail for hours. But in spite of this, I highly recommend them and suggest arranging a pickup day/time ahead of time if possible. And confirming hours.

Don't take your truck or car here, I spend over $1,000 and the quality of the welds were horrible,…read moreI cut my own exhaust and welded it for a better quality, if you want something done right the first time and on time go somewhere else.

This shop is on point always. Their work and customer service is stellar. They communicate anything…read morethat comes up excellent. The only shop I've legitimately felt like I trust is honest and spends the time doing great work instead of trying to find ways to charge more. Pricing is great. They're doing it all right! I've taken personal vehicles and fleet vehicles here. only auto shop that is consistent on service and quality of work.

Unfortunately, I got a flat, as in flat as a pancake, tire on the way up to Kelso to watch my…read moregrandkids. They got me in and put a new tire on before my 2 year old grandson got bored. Which is a rare thing. Lol. Highly recommend.

I had been fighting a leaking heater core in my 2015 Ram 2500 for months. But due to the cost of…read morereplacement, I had drug my feet. It finally got to the point I knew it had to be done. The dealership wanted about $2.5K to start - so I gathered quotes from a few shops in town. Glen's offered the best total value by a long shot. While his price already was saving me nearly $1K, his bid also included items the dealership pricing didn't. In fact, it likely would have been at least $3K to the dealer by the time all was said and done. But instead, Glen got it done in less than a day and a half for almost half of that! After I left, I did get a brake system warning light on my way home. I ran back to Glen and he solved the problem and had me back on the road within an hour! I will 100% use Glen's Quality Auto in the future for any auto repairs we need.

The folks at Quality Auto are top notch. Glenn is a great…read moremechanic, very knowledgeable and his prices are very reasonable. He's thorough and never tries to upsell you service that you do not need. I have been completely satisfied with Quality Auto and will never go anywhere else. Joe F.

The best diesel mechanic shop in Cowlitz county area. Got my truck in quick got it diagnosed and…read morefixed. Was really affordable. Extremely pleased with the quality of work and communication.

The check engine light came on in my 2020gmc diesel, the code said DPF. Called Shayne's they got me…read morein that day. The y repaired it fast and less than I thought it would be. I would definetly recommend these guys. Steve N.