Called for a tow they said it'd be about 20 minutes, I waited 2 hours and when the guy got there he…read morewas a total prick and they overcharged the shit out of me fuck this place

Being new to the area, I checked with friends & neighbors for a local mechanic who was trustworthy…read moreand had fair prices. I eventually took my cars to Fred at A A A Towing & Repair Service. No regrets here. He is at least $15.00 an hour less than any other mechanic around and does good reliable work.

Great value on oil changes…read more My experience had been that they are very honest and great at their jobs.

Got my breaks done here and they felt just as bad or worse afterwards. Tried to schedule an…read moreappointment about the knocking noise in my car and this AI system they have to take calls scheduled me for 9am Monday. Then I get a text saying actually it's Tuesday at ten am. We leave for California today. Absolutely would've tried to get in somewhere else had I known they would push me back. Not helpful whatsoever.

Had my starter go out in my older vehicle. They were so fast and very honest. I have heard about…read morethem from numerous friends and the great service they received. We have used them for tire needs as well! Definitely recommend this cute lil family owned business. Thank you again!!

Had my windshield replaced. Hundreds lower than other quotes (if they even called me back). Was…read morequoted, paid a deposit and two days later got my glass installed. The day before, they called to let me know they'd be short staffed the next day and asked if I wanted to reschedule. I did not. Arrived the next day, work was done promptly, no leaks, professional job.

I'm not a guy who ever writes reviews, but these guys saved my vacation…read more Water pump blew on spirit hwy. unfortunately on a Friday too. Knowing I was stuck for the weekend I figured not getting my truck back till end of following week. Come Monday afternoon it was done! New pump, belt and coolant connections that I found later would eventually fail if not replaced by them. My mechanic at home said they gave me a great repair at a good price too. Truck still running great today. It's been over a year ago. Thanks again guys!!

Honest, capable and hard working guys. I've been going there for 8 years. They've always taken…read morecare of our families' vehicles. Thanks guys!

The 1971 VW bus that Richard Monize had sold me for $3,750 on August 1st, 2017 was misrepresented…read more I do not believe that my repair bill of $7,500 only for the items that were REQUIRED to get the vehicle safely running and driving, correlate to his description of the vehicle. Richard's written description of the bus includes that the vehicle comes with a rebuilt engine. My mechanic had informed me early in the repair process that he had spotted a crack in the block and that the engine not only has NOT been rebuilt, but will need a complete rebuild. When asking for details about the bus over the phone, BEFORE the time of sale, I asked thorough questions about what the bus needed and what was good to go. He assured me that that the transmission, the clutch, engine, etc. Were all fully functional back in 2012. However, the clutch needed to be replaced, the transmission linkage was bad, and worst of all, when downshifting from 3rd to 2nd gear, the gearshift pops out of 2nd and into neutral. Additionally, Mr. Monize did not include in his description that the vehicle had excessive surface rust on the front/rear bumpers, and the front of the vehicle. The bumpers are so rusty to the point where putting any reasonable amount of weight on them causes them to bend in a way that leads me to believe they are not stable, or safe. Additionally, the front windshield of the bus has a severe crack going horizontally at eye level. This was never written explicitly, orally communicated to me, or implied. The pictures of the bus do not clearly represent the amount of "cancerous rust" the bus has, and did not include a picture of the bus's windshield where the crack was clearly visible. In order to replace the windshield, (which must be done for safety reasons) the front of the vehicle must undergo body work (rust repair) to ensure the new windshield fits and seals properly. The bus's condition was so poor when it was delivered to my mechanic, that it would take more than $10,000 dollars worth of repairs to make the bus into a "great daily driver" that I expected it to be with just "a little work". I became aware that Richard Monize was a deceptive seller when the pictures of the interior included two front seats with very nice, seat covers, yet when I acquired the bus, the nicely fitting seat covers were not there. No where in the description was there information about the condition of the moldy, rotting seats. I was disappointed that the seat covers were not present in the bus since they were pictured in the eBay listing. Also, no where was it stated or disclosed to me that the horn and radio are inoperable, and the bus likely needs a full rewire of the wiring harness. The interior control panels for heat and defrost are inoperable as well. In fact, the knobs to adjust the heat and other control switches were not even in tact with the car. They were there, but were not physically connected to anything inside the dash. Once connected, nothing worked. In addition, the headliner of the vehicle was nothing but remnants of asbestos strands that are stuck to the roof inside of the bus. The seller never written explicitly, spoken, implied, or pictured the absence of a headliner, nor did he accurately, or honestly describe the condition of the remnants of the headliner, the condition of the interior, or the condition of the exterior of the vehicle. Additionally, the vehicle does not seal out water properly. The rust is so bad on parts of the bus that some of the side window seals leak in water due to the amount of rust bulging beneath them. The bus is also missing parts all around it. The rear bumper is missing bolts, and even the steering wheel was not even held in by bolts that are supposed to bolt into the floor pan. I have waited 6+ months to write this review because that is how long the bus has been actively in the repair shop. I wanted to wait until I knew all, if not most of what the bus exactly needed before making any accusations to Rich via phone or email. I have tried several times calling, and ultimately leaving numerous voicemails to the number on his website. In short, I kindly asked him that we work something out, and that the bus was inaccurately described at the time of sale. I even sent an email to the email address listed on his West Coast Samba website stating the same thing. I unfortunately never heard back from Rich, via email or telephone. I have reached out to others who have also left poor reviews for Rich, and their stories remarkably mirror what happened to me. Unless Rich decides that he will cooperate with the three of us: myself, Elaine, and Katherine, (other yelpers on here) we will take further action in court, TOGETHER, and report him to the Better Business Bureau to make sure that this does not happen to other innocent people. Sure, Rich has sold many many buses and had been doing this for a long time, but reviews like these do not lie. Three people prove a pattern. BUYER BEWARE!

My family and I recently purchased a 1975 VW Bus from Rich, and generally enjoyed our interactions…read morewith him throughout the process. We had initially been the highest bidder when he listed it on eBay, but it didn't meet Rich's reserve, so we reached a price together, offline. It was right in between Rich's asking price and our ultimate bid. This was the first time that I had purchased (or driven, or even ridden in) a vintage car, for all intents and purposes, so I was extremely nervous. Rich was helpful and reassuring throughout, and never pressured me. The bus arrived via trailered transport, which Rich kindly arranged from his home in Washington state to mine in the San Francisco Bay Area. He assured me that the Bus could have handled the 10.5-hour trip here, and I think he's right, but I'm still glad we had it shipped. The bus drives extremely well. It has the original orange paint, which Rich opted to "preserve," not restore, and most everyone that sees it thinks that was a brilliant decision, as do I. The popup tent in particular required some serious cleaning, but looks and functions great, considering the age. I had the Berkeley Bus Lab do a full inspection, and there is naturally a decent list of items to replace due to normal wear, but effectively nothing beyond what Rich had detailed. There are little things--the driver's side door lock, the speedometer, the tach, etc.--that don't function or do so only intermittently; would have been nice to know about those, but they're minor in the scheme of things. Overall, I would recommend Rich and West Coast Samba.

We trust these guys. They were straight up honest and fairly priced when we needed to have the…read morepulleys aligned on the power steering pump to our retired Uhaul Box Truck. They also did us a solid by inspecting a used RV we recently purchased even though they do NOT work on or do inspections on RVs. They gave us referrals to other places that they would trust. Highly recommend!

We had our engine oil light come on in our car on our way to Portland and the gas station didn't…read morehave the synthetic oil we needed. So we found this place and the gentleman who helped us was so kind and even filled up our oil all with no charge. We didn't catch his name (I wish we did) but thank you kind sir for the incredibly kind gesture and for taking time to make sure our car was ok and safe to continue on our journey.

My truck needed new struts, and they replaced them in the front and told me the back shocks were…read moreleaking and shot, I had them replace the front strut assembly's and replace the rear shocks. I decided to have the front and rear sway bar bushings replaced with the new polymer type as the old rubber ones were cracking and failing. OMG it drove like a new truck again. These guys are awesome, and they never give ya any add on that you don't need. If there is a issue they spot, they will always call ya and get authorization from you before doing the work. After 5 years of having them as my repair facility, they have never over charged me and have NEVER HAD TO REDO ANY WORK THEY HAVE DONE. These guys are honest to a fault and are 100% trusted by me.

We had work done on my husband's Subaru for different problems and everutimd they did a fantastic…read morejob. Will be going back to this business if needed. Thx alot and someone we can trust.

If Al is around my neighborhood, I will totally bring my car in there. He reminds me of my dad…read morethat is very kind and trustworthy. My sister in law and I had a mishap. We were driving back to Washington when we heard noise on her 2019 Honda. Her dust pad underneath her car became loose. Both screws were gone causing the car to create loud noise in the highway. She called her Honda 24 Hours assistance and told us to visit Honda Stirling WA. When we got there, the sales guy says they cannot do anything about it as their service crews are not in. We start driving and we saw Al's auto body parts garage is open. We then met Al, the owner, trying to work on his car. He then auto-lift her car and secure the flap. What a good samaritan, he did not even charge us. So for all of you out there near Longview WA, bring your business to him.

Great place. Wouldn't hesitate to take my newer car here. Honest mechanic. Owner operated without…read morethe big corporation shadiness