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Castle Rock, WA

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Castle Rock Auto Care

4.7 (6 reviews)
Open • 8:00 am - 5:00 pm

Services - Castle Rock Auto Care

Fuel system cleaning

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T & T Tire - Scratch from tie rod impact

T & T Tire

(58 reviews)

They took care of my need for another used tire and didn't charge me too much. I appreciated the…read morequick help.

Went in for alignment with all new suspension and steering rack. They attempted and reported inner…read moretie rods on the new rack were too long. I cut 1/2 inch of each side. They left my wheel well plastic unfastened which I ran over and ripped off, plus got grease on the brand new carpet (and I let ALL of that slide) I returned for 2nd alignment adding mount and balance of my $5k wheels using their "touchless service". Upon second alignment, they discovered they were unscrewing the rack the whole time. It never needed cut but "they usually don't check that." During the mount and balance, after watching every tech oogling and handling my wheels, I asked Rick again the protocol of their touchless method in which he had to go out and inform the techs that they need to stop. (Quoted protocol was only 2 techs are approved to do it, they'll review the wheels with the customer for damage prior to working on them, the touchless machine won't damage them. And I pay more for the service.) They did not review them with me. They scratched the center bore and cooling fins, then Rick argued that it can't happen "it never gets touched, there's no way" "I'm telling you, nothing and nobody touched the wheel" that's why it's a touchless service" I asked to see the machine, in which I quickly identified what caused it... The conical mount, in which his tune changed to, "oh, well, that's the only spot." I understand something has to hold it, but they should communicate the hazard risks I also let that slide. Then upon attaching the aero discs, they cracked all 4 and chipped 1. And to top it off, the tie rods were on the wrong sides, so it impacted the wheel ripping off the balancing weights. (I didn't even hold that against them cause they didn't install them but some say, since they're the professionals, they should have caught it.) No one in the office communicates with each other Rick quoted the protocol, the guy next to him made the appointment, and neither informed the techs unboxing the wheels to what service. They're friendly, but they're far from professional and it cost me a 1/300 set of wheels. If you care like I do, find somewhere else.

Superior Tire Service

Superior Tire Service

(29 reviews)

I'm at work and noticed my vehicle had a visible screw on driver side rear tire. Tire looking flat…read moreand seemingly losing air by the minute. I don't live near by so my tire can't wait to be fixed. My co-worker recommended Superior Tire Service and so I went to give them a try. I was treated with friendly service and best of all they told me it was free of charge. I only had an hour of lunch break and so I crossed my fingers hoping it would be done in time to run back to the office without prosecution . 20-25 mins later my vehicle was done and the technician told me I had two separate screws in the same tire. Again, I asked how much I owed and I got the same response "nothing". I am not a returning customer nor had I ever set foot in the business so I was waiting for the hidden fees that never came. Long story short, I'm so impressed with the fast friendly service that I will now do business here moving forward. Thank you STS for the experience and great work. -New Customer

We needed tires for our travel trailer. After checking with Les Schwab, we priced the same tires…read moreat STS and decided this was the place we'd get the new tires. To begin with, we could get in 2 hours earlier and on our way sooner. Fella at the counter told us we could have them installed when they opened a 7am and be on the road shortly after. Well, we arrived at 7am and the alleyway where we needed to pull in was blocked with their trucks. It took about a half an hour to get all the trucks moved out of there and for us to pull in. The young man who installed our tires was friendly, efficient and did a fast job. It took another half an hour to get those tires on. We would definitely stop by here first if we need tires in the future ... but might wait until 7:30 before we arrived.

Castle Rock Auto Care - oilchange - Updated October 2026

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