All facets of my purchase…read more Test drive your choice, they encouraged you to do so. Go on the highway and let her rip

Bought a 2002 Saab here and drove from Spokane to pick it up. Wow, this place was busy. Brought my…read morecar around, did a walk around and road test...done deal. The business office was delightful, said Title in a few...I rec'd it from WADOL in 10 days. Yes, I would buy from here again. Mack Foss Spokane Valley WA

I went and bought a beautiful used vehicle from Brandon! The service from him was exceptional! He…read morewent over and beyond and when it came to getting all the financing information completed, Jake was the man! I was honestly hesitant to come here because of some of the reviews I had read, but I'm so glad I gave them a chance. The outstanding service I received from both Brandon and Jake completely changed my perspective and shows you can't always judge a place based on their review. Thank you guys!

Thank you for helping me and fixing the problem. I've had some really bad luck and you turned…read morethings around for me!

Went to Subaru knowing I had something wrong with my exhaust, they told me nothing was worth with…read moremy exhaust, but I needed all my engine fluids changed, and they said I needed tires immediately. They had to keep my car overnight, the next day I get my car and my problem with my exhaust is still there, there is an obvious loud vibrating noise that isn't supposed to be there. I go to a REAL mechanic, and I have a Cracked Exhaust manifold on my turbo flange, I was close to needing my engine replaced. Not to mention when I brought them my car the first day, they said it would be ready the next day and no one called me the next day, I went there 30 minutes before closing because nobody would answer my calls. They said "oh yeah it's ready" they would've let it just sit there for extra days

I've been in the process of purchasing a car with Bud Clary Subaru, but communication has been…read moreextremely poor. It's been over two weeks without a clear update, and when I called to ask questions, the finance officer said he was "working on it" and ended the call before I could ask anything further. I expected better professionalism and transparency from a local business. It's frustrating to be left waiting this long without basic courtesy or follow-up.

If Al is around my neighborhood, I will totally bring my car in there. He reminds me of my dad…read morethat is very kind and trustworthy. My sister in law and I had a mishap. We were driving back to Washington when we heard noise on her 2019 Honda. Her dust pad underneath her car became loose. Both screws were gone causing the car to create loud noise in the highway. She called her Honda 24 Hours assistance and told us to visit Honda Stirling WA. When we got there, the sales guy says they cannot do anything about it as their service crews are not in. We start driving and we saw Al's auto body parts garage is open. We then met Al, the owner, trying to work on his car. He then auto-lift her car and secure the flap. What a good samaritan, he did not even charge us. So for all of you out there near Longview WA, bring your business to him.

Great place. Wouldn't hesitate to take my newer car here. Honest mechanic. Owner operated without…read morethe big corporation shadiness

I honestly wish I could give more than five stars. This dealership truly saved me from spending…read moretens of thousands of dollars and completely restored my faith in how a dealership should operate. About three months ago, the fuel system went out on my 2020 Ram. I initially brought it to another local dealership in Oregon, and the experience was beyond terrible. While my truck was still under factory warranty, I had a check engine light. They cleared the light, did a few things, and gave the truck back to me. Six months later, I brought it back in for the same code, except now I was 11 days out of warranty. Suddenly, their story changed -- they claimed they found metal in my fuel system and tried to stick me with nearly $20,000 in repairs. They went around my insurance company, pushed aftermarket warranties, refused to take responsibility for what they had already done, and wouldn't even let me see my own truck without being escorted. They wanted to charge me more money just to take additional pictures. The entire situation felt shady, stressful, and wrong. I finally told them to stop touching my truck and had it sent to McCord, where I originally purchased it. That decision changed everything. McCord took care of me from start to finish. Within three weeks, my truck was fully repaired -- and I didn't pay a dime. On top of that, they were even willing to go out of their way and pick my truck up with their own trailer from the other dealership, simply because they wanted to take care of me. That alone says everything about the kind of dealership they are. Their service team is absolutely outstanding. The service manager and her assistant were always there to answer my questions -- even when my truck wasn't physically at their dealership yet. They were truly just one phone call away the entire time. They helped guide me through a very stressful situation, navigated me in the right direction, and made sure I understood every step along the way. They went above and beyond in every sense. It was incredibly refreshing to see a dealership do the right thing, stand behind their customer, and actually care. I will not take my truck anywhere else. I bought my truck from McCord, but honestly, I truly believe they would have treated me the same way even if I hadn't

Took my 2024 Jeep Grand Cherokee 4xE in for a couple recalls and an oil change. Staff were…read moreprofessional and friendly, quick and to the point. I would recommend this dealership to anyone that does not want to travel to Vancouver or Astoria for service. Give them a try you will be pleasantly surprised.

Above and beyond. After a terrible experience with another Toyota dealership in the Portland area…read morewho wanted to gouge me to poverty, this was a breath of fresh air. No pressure, just a straightforward process with that integrity thing we used to do back in the day mixed in. Jobe and Lexi got me an excellent deal with great financing and didn't quit until it was perfect. Top notch service!

I purchased a vehicle from this establishment in January of this year. The entire transaction was a…read morecomplete nightmare. I have purchased over 30 vehicles in my life and have NEVER dealt with this level of unprofessionalism. There are too many "mishaps" that occurred throughout the purchase process to even list. A train wreck of a transaction from beginning to end. The only good that came out of it is that I did get the car I was looking for. Myke Brady, the GM, needs to educate his people on what customer service looks like. I would Run not WALK from this dealership.

I bought a car for $9206.05. A kia forte, Drove it about 10 miles and a trouble light comes on…read more Code poo14. Exhaust cam advanced to far. Took it to Etsy in Longview ( great shop) they not only found metal shavings in the oil there was $3200.00 on the engine exterior. Karz and more said they would refund $800.00. of the $9202.05. Great business to have in Longview Washington. Lemon dealers!

They seem to still be advertising a car I looked at recently (and thought was overpriced), but now…read morethey describe this car as having a different trim package. The photos show that it does not have the wheel rims or other trim that this model car should have. This makes me glad I didn't buy from them.

Sold a car through them years ago. No issues. Not sure if I have ever purchased a car through them,…read morebut I would not have any hesitation to do so.

I won't buy cars or trucks from anyone but Robbins. With other dealers you always feel like they're…read moretrying to squeeze you for every buck they can get out of you, but with Robbins it's like they want to give you the best price possible. The other thing I like about these guys is their honesty, and the fact that they usually know a lot of intricacies about the history of their cars. They've been around forever and they're often selling cars for their friends, so they know the cars have been well cared for. If you want a great buying experience with absolutely no pressure go to the Robbins family.