Honestly, this was one of the easiest sign-up processes I've dealt with. We handled everything…read moreonline and it took maybe a few minutes, no back and forth or confusion. The pricing is what really sold us. With the 50% off for the first two months, it ended up being the best deal we found nearby. Customer service was also helpful when we reached out with questions, which made the whole thing feel even more solid. So far, no complaints. Simple, affordable, and straight to the point.

Terry is so friendly and helpful. This place is well lit, safe and organized. I've been here for 2…read moreyears and haven't had any issues.

This review is a bit overdue because of the busy holidays, but I received the best customer service…read morefrom Cynthia the first day of December, last month. She was thorough and answered all of my questions with ease. She made the "not always fun" experience of having to move... sooo much easier! Thank you Cynthia!

Someone cut my lock and stolen all my package and at least 16 boxes last November. The thief used…read moremy identity to apply a lot of bank loans. It took me several month to solve this issue. The problem is they don't have camera in each hall. So they can't know if someone cut and changed your lock. They say they will have camera next week in the hall but the police told me they won't have camera forever if they say so. And I really can't believe their manager never apologized and feels like it's not their responsibility. Planning to sue them. If this doesn't happen on you, you won't feel how terrible their service is. They earn money so easy that they even can't guarantee your lock won't be cut. Believe me a storage service should have camera and monitor system. Instead only having one camera at the gate. Although they provide a little cheaper price, I really regret choose A-America storage at Pomona. The last thing is the thief has passcode to enter this storage so I'm pretty sure it's their customer or their own people. Who is the next victim? Have you checked your lock has been changed already?

Friendly staff Least expensive in unit I could find for the…read moresize I needed Good move in specials Clean facilities

This is the best storage unit facility I have ever used. Sandy and Randy and everyone else are the…read moreabsolute best! This place is secure and it's clean!

This location has gotten worse and worse throughout time, yet they keep raising the prices and its…read morehard to get a hold of anyone, all you get is a Voice recording for Help. The main person in the office is hardly here and when they're here the main door is still closed you basically have to get their attention to assist you. When I was going to enter and he was leaving on his lunch he didnt hesitate to tell me only members using their code can enter, but didnt say anything to the homeless after me. This location is filthy and there's always a problem trying to use a Cart for your items, they used to have 4 when I had a Spot here now I see only 1. I find broken lock pieces in my friends unit, dust, dirt, dead Rats, trash and food. Please don't waste ur money on this Place.

Very good service really fast and helpful management the storage was bigger than expected very good…read moreprice manager on site was very helpful and professional explained everything perfectly

Service and quality is great! Mary & Mathew are just wondeful ! We have multiple storage spaces!…read moreWe are happy with our storage.

My mom recently moved from Vegas, and we needed a temporary storage unit. This was the first place…read moreI checked out, and I didn't need to look any further. Maria was incredibly friendly and made the entire process quick and easy. Thank you for making everything so smooth and stress-free!

I have had numerous storage units over the years and AAA Self Storage is by far, the best of them…read moreall. The entire grounds are well maintained, staff is always avail during normal business hours, all the units are climate controlled and entire property is closely monitored for security. Rates have gone up slightly over the years but they are still very affordable. I am definitely a happy customer.

I was looking for climate controlled storage for all my worldly possessions after selling my home…read more My communication with Angie at AAA Quality Storage was spot on! She texted me immediately whenever I had questions and the initial offer for first 3 months was a nice incentive. When I got to the office and met Angie and Susanna, I was met with big smiles, friendly and efficient help getting my new storage unit, and Angie took me on a walk-thru to see where it was, and I was glad to see it was clean and the temperature was mid 70's inside while it was a toasty mid 90's outside! My unit is on the second floor and they have a large freight elevator so no stairs! Yay! Security seems very good, and it is easy to get to the location on city streets. I highly recommend AAA Quality Storage.

Company claimed they sent me an email when they changed system. Card was not charged because they…read morelost information. Sent me an email on 1/28 to say I was being charged a late fee. Company claims they called me on my old number that I have not had for 4 years. Horrible customer service

Been here for years! Today I brought my sister with me picking up stuff from my storage unit, then…read moreI heard my sister's complaining about her experience with another storage facility in the area. Then I just realized Pomona 71 storage has been trying and working so hard to provide the best service. Anyway, I changed my 4 stars to 5 big fat shining stars! And now my sister is planning to move to Pomona 71 storage!

We rented the space for temporary storage to move my kid back to college & we got a sweet deal with…read more1 month free and 1 month of rental to make the process easier. The unit was neat, clean and spacious. The front desk rep. Alejandra was very professional & kind, she made sure we can get the right unit on 1st floor! We think this is the best option for college kids to temp. Storage for each semester !

The staff is friendly and helpful. Easy access, clean, well kept and close to the freeway.read more

Beware of exorbitant rent increases! I rented a 5 x 14 unit in May for $85 per month. In July, I…read moregot notice that my rent would increase to $176 the following month. That's right, they more than doubled the rent with a single increase only a few months in. The best part is they're currently advertising the same size unit for a non-promo rent of $114. I would have been a long term renter here but moved out the day before the rent increase. I'll never do business with StorQuest again.

Laura was so helpful and kind at getting me started. Clean calm and quiet facility, very well lit…read moreafter dark. Competitively priced in beautiful Claremont. Love it!