Went back there today walked in and instantly left. There's no line anymore. It has devolved into…read morepeople just crowding around the kiosks. The staff don't do anything at all. They just silently sit there and give you fucking attitude.

10 years later and nothing has changed. Long lines with only one person working and in this case,…read moreshe was handling regular customers and passport appointments too.

Today's employee 12/7/24 was workin solo. She did such an amazing job. Worked real hard with my…read morerequest. Best employee service ever at a post office. I would recommend this place and her for quality service

My husband took mail in just to mail and Dee was very polite and helpful. There was a line of…read morepeople which moved right along and she told my husband what he could do to skip the line if he came in again just to mail the bills.

Everyone there knows their job and is very helpful and friendly. I'm glad the building was…read morerepaired.--Kathy M.

Took over an hour for something that should've taken 5 minutes. The people working there do their…read morebest to not work. Its bizarre

The worker left at 2:00 while I was at the counter and the remaining worker watched tv in the back…read moresaying I have to wait until someone else clocks in because he has nothing to do with the counter. At 2:16 someone showed up but he did not know how to log in. He called a supervisor who was said to call someone else, and that person just yelled at the worker. The service here is abysmal.

I have been a frequent visitor to the UPS Evanston store on Sherman, bringing back Amazon returns,…read moreshipping items to loved ones, and sending out Priority Mail envelopes. Each time I have found the people behind the counter to be courteous and kind....despite the chaos of customers sometimes forming a conga line in the store. One of the gentlemen was very helpful when I discovered I had brought my husband's CPAP machine to the wrong delivery service for a return and assisted me in repacking it.

The people at this UPS location are incredibly helpful and very professional. I ship at least one…read morepackage a month from this store, and am always impressed with how quickly I'm in and out. They have also helped me track down lost receipts on multiple occasions. They're awesome!

Rude personel, long waiting lines. The mail delivery in this area is notoriously misplaced or…read morelost. Today my friendly neighbor brought me a Priority Mail envelope addressed to me, dumped on the nearby sidewalk. 2 weeks ago an USPS delivery person faked package delivery and left the note: sorry, we missed you, All recorded on the surveillance camera.

Wait is quite long. The treatment by staff depends upon their mood that day. It varies from…read moreacceptable to foul.

Wow. I had a relatively good experience at this post office, which in some respects makes me not…read morewant to visit it again lest the next time I come here be a more typical, terrible experience. The line wasn't terribly long, though there always seems to be a person who has some more complicated postal issue they're resolving. Whilst I was standing in line behind one other person, two or three others got in line behind me in quick succession and another employee came over to open another window, so I was helped within 5 minutes or so of getting in line. The woman who helped me was courteous , efficient, and unlike almost every other employee I encounter at a post office didn't seem to hate her job or hate the people who come to the post office and make her have to do her job. Unfortunately I didn't get her name because I figured it would be on the receipt, but it wasn't. Anyway, thanks for defying almost seems to be a post office mandate to be as unpleasant as possible, Woman at the Window! Totally unrelated to the post office itself, there were a dozen or more house sparrows flitting around in the bushes and on the window ledges at the post office this morning. Cheerful send off on a lovely, unseasonably warm November morning.

Dear Postmaster General Steiner:…read more There have been so many problems and issues at the 2 Skokie locations with my mail and packages, and then Customer Service issues both at 9318 Skokie Blvd., as well as at the main Skokie Post Office located at 4950 Madison St. I am sure there are records already in your system from other customers. I have had so many problems that I should have contacted you sooner, but something happened today that I wanted to make you aware of. Something I ordered online showed that the item had arrived at the Post Office where my P.O. Box is on Sat. 8/28 at 7:31 am, but the scan did not show it was delivered. It was USPS Ground Advantage tracking number 9400 1081 0624 4473 0467 44 When I went to my P.O. Box on Tue. 9/1, it was not there, then today 9/2, it was not there either, and this is when I first brought this up to the clerk at 9318 Skokie Blvd. I explained what happened, she looked the tracking number up on her terminal and saw the same info., and then told me it was at the main Skokie Post Office on Madison St. I then drove there and explained what happened to Diamond. I go to both of the Skokie locations, she works at both, and it is not saying much, but she is far and away the best employee that you have in Skokie. I went over all of the same info.; she is a great listener, and then she went in back to look for it and/or look for someone that could help find it, since there was only 1 other Clerk working up front. After about 2-3 minutes in back, I could hear (but not see) her speaking to a male, and then I heard this man say, "maybe he shouldn't use the Post Office." This occurred at approximately 2:15 pm CDT at the 4950 Madison St. location in case there are cameras in the back and you want to figure out who the man who said these things about me is. It is very sad that anyone would speak about a fellow American like this. Especially someone like whoever this man is that said this about me, because at the end of the day, he is a Government employee, and my Federal Income Tax is supposed to go to things like paying his salary and benefits. I brought this up to two different clerks, both Diamond, and the other young lady who I do not know her name... just that I overheard him say this about me, but the first one would not tell me his name, and then when Diamond returned from the back, I told her that I had overheard this. I did not ask her who the guy's name was, because again, in my opinion she is the only good employee you have at either Skokie location, and she has helped so many times trying to fix all of the mistakes that the other employees made and has helped me numerous times, that I just did not want to involve someone in something that was not her fault. I have seen her help other customers many times as well while I am waiting in line. Even today, Diamond went over everything, it was just a conversation, everything both ways was respectful and a normal tone of voice, she apologized for what happened, which was very classy, but I told her right away thank you for saying that, but there's no reason to apologize to me because you did nothing wrong. (Someone did find the package later that afternoon, she actually was the one who called me to tell me that someone found it, and I had to drive back (for the 4th time today) to finally obtain my property. I'm still trying to understand why/how someone could say something like, "maybe he shouldn't use the Post Office." I'm not one to complain, mostly for fear of retaliation and time constraints, it is just that when multiple times over the past months things are missing, scanned in as delivered but not in my box or they can't find it, the clerks putting my stuff in the wrong box (2 months ago this happened with my Rx) I did not have the medication that day because of someone's error, and then I had to spend close to 2 hours at the Skokie Police Department filling out their forms only to be told at the end that their (Skokie PD's report) really did not matter; I had to fill out the form online at USPS.com for missing/stolen medication, clerks at both locations basically rolling their eyes at me and not believing me or caring, Tuesday 9/1this happened too.... there was another problem I had ordered some supplements, the tracking showed delivered but it was not in my box and they could not find it in back, then after 3 trips driving back and forth between both Post Offices, the clerk at 9318 Skokie Blvd. looked more and figured out that whoever put the mail in the boxes before the Post Office opened put my thing in someone else's P.O. Box, then the clerk just basically tossed/slid it to me and said sorry in such a sarcastic and condescending manner. Apparently, the Postmaster is on leave, can you please let me know who the appropriate person to review all of this with is? Thank you in advance for your time and information.

I have been to the Postal Plus in Skokie and the best antique store I have been to. The owner is…read morehonest and shows you how much your antiques are worth and how much profit he is making .. amazing stuff too two thumbs up...

I am a huge fan of Postal Plus, as the staff here are super friendly and professional and offers…read moreall these great services as a one-stop-shop! They offer passport photo services, lamination, color copying, fax services, shredding of sensitive documents, notarizing services, great packing skills, as well as office supplies for sale. They also have private mailbox rental options, and those who are Ebay buffs/fanatics, they can help you sell your items. They have a small lot to park your car, but just be cautious in getting out onto Skokie Blvd. If you are in need of shipping items via DHL, FedEx, or the USPS, you can do that all here at the Postal Plus. Their rates are fair and comparable, and you get the comfort and the security in knowing that your shipped items will be safe and delivered. :D +one-stop-shop for all mailing needs :D +friendly and professional staff :D +small lot for free parking

The info on the govt website doesn't match the info the postal employees are giving me. Can I blame…read morethem for that? No. I came to the post office to mail the urn containing my deceased grandmother's ashes to a cemetery in Bedford, Indiana so she could be buried with her mom. This task was not for the faint-hearted. At the post office, I had to buy a box, bubble wrap, strong packing tape with threads in it; then box it up myself. Of course I got dust on my hands. The weight was 20 lbs and the cost $72. But at least someone will have to sign for delivery. People get VERY UPSET when the US Postal Service loses Grandma's cremains. On the plus side, the USPS goes to every rinky-dink unincorporated town in America. If they can't deliver, no-one can. I think I'll go have coffee now.

Dear Postmaster General Steiner:…read more There have been so many problems and issues at the 2 Skokie locations with my mail and packages, and then Customer Service issues both at 9318 Skokie Blvd., as well as at the main Skokie Post Office located at 4950 Madison St. I am sure there are records already in your system from other customers. I have had so many problems that I should have contacted you sooner, but something happened today that I wanted to make you aware of. Something I ordered online showed that the item had arrived at the Post Office where my P.O. Box is on Sat. 8/28 at 7:31 am, but the scan did not show it was delivered. It was USPS Ground Advantage tracking number 9400 1081 0624 4473 0467 44 When I went to my P.O. Box on Tue. 9/1, it was not there, then today 9/2, it was not there either, and this is when I first brought this up to the clerk at 9318 Skokie Blvd. I explained what happened, she looked the tracking number up on her terminal and saw the same info., and then told me it was at the main Skokie Post Office on Madison St. I then drove there and explained what happened to Diamond. I go to both of the Skokie locations, she works at both, and it is not saying much, but she is far and away the best employee that you have in Skokie. I went over all of the same info.; she is a great listener, and then she went in back to look for it and/or look for someone that could help find it, since there was only 1 other Clerk working up front. After about 2-3 minutes in back, I could hear (but not see) her speaking to a male, and then I heard this man say, "maybe he shouldn't use the Post Office." This occurred at approximately 2:15 pm CDT at the 4950 Madison St. location in case there are cameras in the back and you want to figure out who the man who said these things about me is. It is very sad that anyone would speak about a fellow American like this. Especially someone like whoever this man is that said this about me, because at the end of the day, he is a Government employee, and my Federal Income Tax is supposed to go to things like paying his salary and benefits. I brought this up to two different clerks, both Diamond, and the other young lady who I do not know her name... just that I overheard him say this about me, but the first one would not tell me his name, and then when Diamond returned from the back, I told her that I had overheard this. I did not ask her who the guy's name was, because again, in my opinion she is the only good employee you have at either Skokie location, and she has helped so many times trying to fix all of the mistakes that the other employees made and has helped me numerous times, that I just did not want to involve someone in something that was not her fault. I have seen her help other customers many times as well while I am waiting in line. Even today, Diamond went over everything, it was just a conversation, everything both ways was respectful and a normal tone of voice, she apologized for what happened, which was very classy, but I told her right away thank you for saying that, but there's no reason to apologize to me because you did nothing wrong. (Someone did find the package later that afternoon, she actually was the one who called me to tell me that someone found it, and I had to drive back (for the 4th time today) to finally obtain my property. I'm still trying to understand why/how someone could say something like, "maybe he shouldn't use the Post Office." I'm not one to complain, mostly for fear of retaliation and time constraints, it is just that when multiple times over the past months things are missing, scanned in as delivered but not in my box or they can't find it, the clerks putting my stuff in the wrong box (2 months ago this happened with my Rx) I did not have the medication that day because of someone's error, and then I had to spend close to 2 hours at the Skokie Police Department filling out their forms only to be told at the end that their (Skokie PD's report) really did not matter; I had to fill out the form online at USPS.com for missing/stolen medication, clerks at both locations basically rolling their eyes at me and not believing me or caring, Tuesday 9/1this happened too.... there was another problem I had ordered some supplements, the tracking showed delivered but it was not in my box and they could not find it in back, then after 3 trips driving back and forth between both Post Offices, the clerk at 9318 Skokie Blvd. looked more and figured out that whoever put the mail in the boxes before the Post Office opened put my thing in someone else's P.O. Box, then the clerk just basically tossed/slid it to me and said sorry in such a sarcastic and condescending manner. Apparently, the Postmaster is on leave, can you please let me know who the appropriate person to review all of this with is? Thank you in advance for your time and information.

I had the "joy" of visiting this post office last week, since receiving the dreaded notification…read morethat my package was being held here "at customer's request." I requested no such thing & figured I could get this sorted out prior to starting my work day. I quickly got dressed & headed off. There is very limited parking, despite arriving just an hour after opening & of course, the line was long. There was also a notable horde of less than enthused people standing near a blue door. The gentleman assisting the line, was very polite & handed me a green sheet to put my tracking info, phone number, & address on, which was then added to a large pile. You're told you'll be called when your package is ready. This is where it gets bad. After waiting 20+ minutes, a woman appears at the door, tells everyone they should leave as no more than 10 people can be in the lobby at once. I get it - we're in the middle of a pandemic. This did little to get people to leave & I could tell her patience was wearing thin. After waiting another 30+ minutes, she reappears & when I was asked what I was waiting for, I told her it was a package. At this point, I was told to go home & I would be called. Admittedly, this was not how I wanted to spend my morning, & even worse, waste time only to be turned away. I hate being late for work & having to stay later for reasons out of my control. Upon arriving home, I submitted a ticket online (as I have before for packages), & sulked. Do yourself a favor if you find yourself in my position & submit a ticket instead. My package was finally delivered the next day - by a postal carrier who was not wearing a mask, might I add. I am now considering things I order online & it may be worth just paying extra for service with UPS or FedEx.

Horrible customer service. SOOOO INSANELY RUDE. I dislike my job but I still treat people with…read morekindness, it's the bare minimum. The person working didn't even have the correct information and was pressing me to give her information I didn't even need to give her. Sick of rude people on a power trip and the manager sitting behind her was just as rude. The manager or whoever she was with the bad highlights and this person in the photos need to be fired immediately. HORRIBLE SERVICE, AVOID AT ALL COSTS!!!!!!