Everyone there knows their job and is very helpful and friendly. I'm glad the building was…read morerepaired.--Kathy M.

I have had some recent issues with very valuable mail having gone missing, and the response has…read morebeen so incredibly lackluster. The worker who initially started the investigation, forgot to retain a copy of the tracking number that I gave her regarding it so when she called the carrier who supposedly delivered the package with my tracking number that was on the completely opposite at the end of town, she was unable to actually confirm the package that she said it was was the one that was delivered. The next day I showed up in person, I'll be at shortly after hours because I had a second package that showed like it was missing and I wanted to try and get an answer before the long weekend had passed, and the guy who answered the window in the mail room could not have been any angrier and essentially yelled at me and treated me like I was an idiot. I work with a public facing job and I would never speak to somebody the way that he did. Three missing packages and they all seem to wanna suggest that it is me sending in the wrong address to someone. One of the packages that went missing was free and yet they still were trying to tell me that it was a scam when it wasn't even a purchased item. They're being intentionally deceitful or deceitful as a function of laziness, but in any case, what a horrifically run outfit.. Even if there is a explanation that does not include intentional deceit from the post office, the individual who spoke to me today talk to me in such a rude manner, I think the review is warranted for that alone. I am always looking to give people the benefit of the doubt and to be kind and gracious whenever possible, but the person who dealt with me today was just a straight up asshole who acted like he had told me something 10 times even though it was the first time I've ever spoken to him.

Went back there today walked in and instantly left. There's no line anymore. It has devolved into…read morepeople just crowding around the kiosks. The staff don't do anything at all. They just silently sit there and give you fucking attitude.

10 years later and nothing has changed. Long lines with only one person working and in this case,…read moreshe was handling regular customers and passport appointments too.

Today's employee 12/7/24 was workin solo. She did such an amazing job. Worked real hard with my…read morerequest. Best employee service ever at a post office. I would recommend this place and her for quality service

My husband took mail in just to mail and Dee was very polite and helpful. There was a line of…read morepeople which moved right along and she told my husband what he could do to skip the line if he came in again just to mail the bills.

3 stars because the postal worker was pleasant, otherwise, zero stars. The policy is; even if there…read moreare no other customers present, this post office will not hand stamp envelopes. They will put them in a box with a note on top in hopes the next place they go will hand stamp them. Not a good policy when you know your invitations will be destroyed if they go through a machine.

The staff is friendly and always happy to help! Great location in downtown Winnetka, I hope they…read moredon't move.

I have been a frequent visitor to the UPS Evanston store on Sherman, bringing back Amazon returns,…read moreshipping items to loved ones, and sending out Priority Mail envelopes. Each time I have found the people behind the counter to be courteous and kind....despite the chaos of customers sometimes forming a conga line in the store. One of the gentlemen was very helpful when I discovered I had brought my husband's CPAP machine to the wrong delivery service for a return and assisted me in repacking it.

The people at this UPS location are incredibly helpful and very professional. I ship at least one…read morepackage a month from this store, and am always impressed with how quickly I'm in and out. They have also helped me track down lost receipts on multiple occasions. They're awesome!

Phenomenal crew!!!!…read more I ALWAYS ALWAYS mess up on my boxes and they are so helpful. Thank you soo much for being open during COVID19. You guys are truly amazing! Thank you Ms. Pat and Ms. Young for making jokes and bringing some positivity.

Customer service has gotten worse over the years. Same grumpy folks at counter offering limited…read moreeffort. Maybe try smiling..

This complaint is more about the postal carriers who deliver mail than the actual facility, but…read moresince this location is the "hub" from which they leave, it's relevant. Recently we've noticed a decline in the quality of delivery service. Two things stand out: 1) cramming all packages into the mailbox so that they are often bent and/or difficult to remove; 2) not taking outgoing mail even if there is a red flag up. We have had a number of posters ruined because they were stuffed into the mailbox despite the words "do not bend" on them. We've also had packages damaged because so many were crammed into the mailbox. Sometimes stamped outgoing mail is left in the mailbox buried under a pile of incoming mail, despite the red flag being up. It's almost as if postal carriers don't care. Please do better, postal workers. It only takes a couple of minutes to put packages on the stoop instead of forcing all of them in the mailbox, and aren't you supposed to take stamped outgoing mail? Why would you put the red flag down, then leave the mail?

Recently, I had to drop off a returned package at the USPS in Northbrook.  There was only one staff…read moremember behind the counter, a tall and thin middle-age black woman, whom I have encountered numerous times in the recent years.  As soon as I walked up and put the package on the counter, without any greetings to me, this woman pointed to a tablet in between her and me, and said "do the survey" in a tone that was like ordering me.  There were 3 emojis in the tablets, a smiley face, a neutral face, and an unhappy one.  I was unprepared, in a hurry, and didn't have time to think or ask, and just hit the smiley face.  She then scanned my package, gave me a receipt and said "here you go".  I said "thanks", and she said "you are welcome", and that was it.  What kind of survey was that?  How could they expect the customer to do a survey before any service was done?  What's the purpose of doing such a survey?  And doing the survey right in front of the staff member was just awkward!  It rendered the survey meaningless. This USPS used to be fully staffed back in the day.  There were a couple of friendly staff members whom I truly miss.

I always get nice people at the desk and it's never a long line. I do everything at odd hours so…read moremaybe that's the reason. I have no complaints, only thanks to the workers.

The PO gets a bad rap and rightly so. The busiest times are when there is one window open. When one…read morewindow closes...it's time for a break. And when a new clerk has to take a long swig from the water bottle before helping a customer, it can be infuriating. There was a young clerk patiently helping a family with passports, and disseminating useful information, but I didn't get that person, I got the water bottle drinker...who told me they were out of forms and to go to another location. Which I did. In the next town. And they had told me the wrong info.

I have been to the Postal Plus in Skokie and the best antique store I have been to. The owner is…read morehonest and shows you how much your antiques are worth and how much profit he is making .. amazing stuff too two thumbs up...

I am a huge fan of Postal Plus, as the staff here are super friendly and professional and offers…read moreall these great services as a one-stop-shop! They offer passport photo services, lamination, color copying, fax services, shredding of sensitive documents, notarizing services, great packing skills, as well as office supplies for sale. They also have private mailbox rental options, and those who are Ebay buffs/fanatics, they can help you sell your items. They have a small lot to park your car, but just be cautious in getting out onto Skokie Blvd. If you are in need of shipping items via DHL, FedEx, or the USPS, you can do that all here at the Postal Plus. Their rates are fair and comparable, and you get the comfort and the security in knowing that your shipped items will be safe and delivered. :D +one-stop-shop for all mailing needs :D +friendly and professional staff :D +small lot for free parking