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    U.S. Post Office

    2.1 (45 reviews)
    Open 8:30 am - 5:00 pm

    U.S. Post Office Photos

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    United States Post Apocalyptic Post Office
    Jack D.

    It's fine. It's a Post Office. Sometimes they're nice sometimes they seem exhausted. They've never lost or damaged anything. They probably need to hire someone to come clean up the weeds outside, it's a pretty big mess right now and gives the impression they just don't care.

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    1 year ago

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    2 years ago

    Helpful 2
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    2 years ago

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    1 year ago

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    2 years ago

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    11 months ago

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    2 years ago

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    4 years ago

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    2 years ago

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    5 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    4 years ago

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    14 years ago

    Helpful 1
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    15 years ago

    Helpful 2
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    6 years ago

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    8 years ago

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    4 years ago

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    7 years ago

    Helpful 6
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    6 years ago

    Outstanding customer service. I'm from out of state in the service I got at this UPS store was amazing

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    6 years ago

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    3 years ago

    Helpful 1
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    9 years ago

    Helpful 2
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    9 years ago

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    4 years ago

    Helpful 1
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    Photo of Seth H.
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    7 years ago

    Everyone who works here looks dead inside. Says they do passport photos but their camera is broken. Were incredibly unhelpful.

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    5 years ago

    Helpful 1
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    6 years ago

    Helpful 3
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    8 years ago

    They are way better than the rest of the post offices. You should try Glencoe post office. It's the worst post office i have ever been!

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    Photo of Sarah S.
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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    I have had great service here even igf I come a few minutes before closing. Always polite and professional service.

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    8 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - U.S. Post Office

    Review Highlights - U.S. Post Office

    Special shout out to Mary and Lisa who are just a delight to interact with.

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    Deerfield Post Office

    Deerfield Post Office

    2.4(37 reviews)
    2.5 mi

    I don't truly understand; when you enter into employment with the United States Postal Service, do…read morethey simply suck out your soul during orientation, or is it a gradual process? Particularly for the people who work in the branches (postal delivery folks are fine), because it seems like at literally every post office people are just jerks. Every time they're monotone and completely disinterested in what they're doing. I worked in retail several years and of course it can be boring but I also said hello and tried to be cheerful to every person that I helped, and I just can't understand the attitude of practically shooting death rays at someone with the audacity to visit your workplace and need your assistance. But I came here to mail three cards, two to international addresses, and told the woman I needed stamps for them. I don't remember what question she asked but it was a good thing I specified that there were two international because she almost sold me three standard stamps. Then she kinda tossed them back to me and pointed me to where the drop slot was. OK, thanks.

    Don't go in asking a question about the whereabouts of a prepaid package you dropped off the day…read moreprior. Literally the rudest most unhelpful staff working here. From the second I approached the desk, the woman working there couldn't have been any ruder and uninterested in helping sort this out. Guess when you drop off a package at Deerfield don't expect them to give two about its whereabouts after. Pathetic

    Photos
    Deerfield Post Office - Other products that they sell too

    Other products that they sell too

    Deerfield Post Office - Counter space

    Counter space

    Deerfield Post Office - Gift and greeting cards available

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    Gift and greeting cards available

    USPS

    USPS

    2.0(33 reviews)
    3.5 mi

    I have seen the Northbrook USPS main office on Dundee in its heyday having four agents/postal…read moreworkers staffing the counter, and I still have fond memory of one postal worker whose looks and mannerism were exactly like Mr. Rogers. I believe he has retired a couple of years ago. With the USPS's on-going cost-cutting effort, nowadays the counter is just staffed with one member most of the time (by different people), and you may see two on some lucky days. This has led to longer waiting time, and the service level varies quite a bit, depending on whom you are dealing with. One of the staff members there has the practice of asking customers to rate her service in front of her (using a "smiley face machine"), sometimes even before the transaction begins. This would create pressure for customers to give her good ratings, and this should not be the way the survey is done. To be fair, the rating machine should be placed away from the staff, near the front door exit. Fortunately, with the advance of technology, people can accomplish a lot of the mailing services online. My wife recently needed to mail a couple of CDs, and we have found a cheaper way of mailing packages. On the USPS website, you can use "Click-N-Ship" to print mailing labels and pay for the shipment. The shipping fee for one CD (4 oz) using this method is $4.50. However, if we had taken it to the post office without the prepaid label and did it with an agent at the counter, it would have been $7.20 for the same size and weight. We could either arrange for a pickup from home, or drop off the packages at the post office. Just for the peace of mind, my wife preferred to have the packages dropped off so she could ask a staff member to scan the packages. Actually, you can just leave the packages in one of those mail bins/boxes without having a staff member scanning them, because there are tracking numbers on the prepaid mailing labels. We are glad that we could save some shipping fees by using the "Click-N-Ship" online.

    Recently, I had to drop off a returned package at the USPS in Northbrook.  There was only one staff…read moremember behind the counter, a tall and thin middle-age black woman, whom I have encountered numerous times in the recent years.  As soon as I walked up and put the package on the counter, without any greetings to me, this woman pointed to a tablet in between her and me, and said "do the survey" in a tone that was like ordering me.  There were 3 emojis in the tablets, a smiley face, a neutral face, and an unhappy one.  I was unprepared, in a hurry, and didn't have time to think or ask, and just hit the smiley face.  She then scanned my package, gave me a receipt and said "here you go".  I said "thanks", and she said "you are welcome", and that was it.  What kind of survey was that?  How could they expect the customer to do a survey before any service was done?  What's the purpose of doing such a survey?  And doing the survey right in front of the staff member was just awkward!  It rendered the survey meaningless. This USPS used to be fully staffed back in the day.  There were a couple of friendly staff members whom I truly miss.

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    USPS
    USPS
    USPS

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    USPS

    USPS

    3.5(6 reviews)
    4.3 mi

    While headed to the Green Bay Trail for a run, I found this United States Postal Service (Glencoe…read morePost Office) to be the closest near the trail while enroute. At the time, I had an eBay shipment that needed to be shipped out. I took a liking to its cute building which sat in a classy looking area nearby Glencoe Village Hall right in the heart of Glencoe! Via Village Ct, I was able to veer quickly into a parking spot rather than entering off of Hazel Ave. Along with its cute building exterior, the inside environment gave off a very positive vibe rather than a negative one. As I waited to be seen, I adored the postal clerks' interaction with a customer ahead of me, who had a young daughter. The interaction appeared so genuine which put a smile on my face immediately while in line and as I moved towards the counter to be helped. As someone who visits post offices regularly whether it be for Poshmark or eBay shipments, the postal clerk presented one of the friendliest vibes I have ever encountered at any post office location. After giving the clerk my package, he questioned me if it had anything liquid or hazardous inside then explained to me the shipment options for my package which I always choose the cheapest, hehe. As a Poshmark Ambassador on Poshmark, and someone with a 100% positive feedback rating on eBay as long as the package gets to my buyer I am always satisfied. I was on my way in minutes. I am terrible at doing the surveys pertaining to my visits at post offices, but best believe I always share some sort of a review. Being that I had a great experience, I would gladly utilize this United States Postal Service (Glencoe Post Office) again when in the area. ~ Embrace the journey. ~ Thomas G

    Bad service. At 4.56 pm, nobody answered the phone. Informed Delivery…read moreshowed 6 letters to be delivered. We received 2 ad flyers ! Delivery at 7 pm is not unusual. Terrible. Chris Dreher

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    USPS
    USPS
    USPS

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    United States Postal Service - Post office from outside

    United States Postal Service

    1.8(56 reviews)
    8.3 mi

    SO BAD EXPERIENCE!!!!! I came with my 2 minors (3 weeks old…read moreand 4 years old) for my scheduled in advance appointment at 9:00. I've been in the office at 8:40 am and waited until my time. Employee (Shanice) took another customer for passport WITHOUT APPOINTMENT. At 9:00 I asked that I need to be served as it is my time already and she asked to wait. Wait for what!?? I called to customer service and they told me there are 2 days walking in the week (Tuesday and Wednesday) and today is THURSDAY!!!! I should have read all negative reviews before to make an appointment in this location! Poor, not professional and UNFAIR experience!

    It's hard, impossible, actually, to imagine a more incompetent conglomeration than FedEx and the…read moreUSPS when assessment of service efficacy is the topic and the net sum of both of these hapless organizations rarely fail to underwhelm. Either one of these utterly useless entities, on its own, can almost guarantee a horrifically sideways transaction, but the sum total of both parts involved virtually ensures, if not a tragic outcome, than at least one sure to have gone sideways. Having dropped an express FedEx envelope at the Buffalo Grove Post office for shipment on July 15, 2025, more than two weeks later FedEx has no record of package/envelope receipt, and because the parcel contained time sensitive media, shipped to Los Angeles and requiring arrival by July 28, 2025 as a pre-condiition to an ensuing and promised refund, I am out over $350.00 due, again, to abject incompetence. Having thrice called both FedEx and the Buffalo Grove post office, each of the six encounters with the ensuing miscreants resulted in no solution whatsoever. Thankfully J.P. Morgan Chase's team of adroit customer service employees and its commitment to quality saved the day and refunded my expended, vaporized, funds in short order and with one phone call and a follow up response to an essentially boilerplate email. One wonders, however, why it should come to this, save the complete and utter incompetence and careless attitude on full display, daily, by the aforementioned, equally haplass, organizations named above. Is it any wonder that Amazon is destroying bricks and mortar entities engaging in e-commerce that entrust their products, and propensity for repeat customer patronage, to the likes of these utterly incompetent trainwrecks? Jeff Bezos deserves every red penny he acquires if the adjunct/dependent variable allows me to never again have to patronize, more less think about, either FedEx and/or the USPS any time soon, if ever again.

    Photos
    United States Postal Service
    United States Postal Service - Box collection hours.

    Box collection hours.

    United States Postal Service

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    U.S. Post Office - postoffices - Updated May 2026

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