I always get nice people at the desk and it's never a long line. I do everything at odd hours so…read moremaybe that's the reason. I have no complaints, only thanks to the workers.

The PO gets a bad rap and rightly so. The busiest times are when there is one window open. When one…read morewindow closes...it's time for a break. And when a new clerk has to take a long swig from the water bottle before helping a customer, it can be infuriating. There was a young clerk patiently helping a family with passports, and disseminating useful information, but I didn't get that person, I got the water bottle drinker...who told me they were out of forms and to go to another location. Which I did. In the next town. And they had told me the wrong info.

A change of address was finalized within five minutes with a friendly staff…read more The venue was clean. The edifice looks pretty from the outside. It was easy to park on the street.

horrible. the label printers weren't working and they told me they couldn't do the rest of my…read moreorders which is their problem. the next time I went, there was a lady yelling at the worker and the police came and no one could ship packages even though the place was still open.

Came in for the third time and finally have all the paperwork for my passport…read more I forgot to fill out some of the paper work and instead of getting back in line Andrew helped me ( I forgot my readers) very kind patient and I really appreciate his polite and courteous manner. Such patience. Thank you Andrew!!! Exemplary employee and he definitely meets the bar. I must say it was a very pleasant experience . Thanks Andrew!!

I don't truly understand; when you enter into employment with the United States Postal Service, do…read morethey simply suck out your soul during orientation, or is it a gradual process? Particularly for the people who work in the branches (postal delivery folks are fine), because it seems like at literally every post office people are just jerks. Every time they're monotone and completely disinterested in what they're doing. I worked in retail several years and of course it can be boring but I also said hello and tried to be cheerful to every person that I helped, and I just can't understand the attitude of practically shooting death rays at someone with the audacity to visit your workplace and need your assistance. But I came here to mail three cards, two to international addresses, and told the woman I needed stamps for them. I don't remember what question she asked but it was a good thing I specified that there were two international because she almost sold me three standard stamps. Then she kinda tossed them back to me and pointed me to where the drop slot was. OK, thanks.

So bad. The office lady provided wrong information on purpose. Experience is really frustrated and…read moreconfusing.

USPS provides amazing value. I needed to send some envelops with two to three day delivery. UPS was…read moregoing to charged my wife twice what USPS would charge, and when I needed to return the signed versions UPS was three times at much $92 UPS vs $35 for USPS - and delivered a day earlier! I rarely see these kinds of savings but here is one - use it!

I had to visit the US Post Office in Wheeling because of a piece of undeliverable mail. The note…read moreattached to my mail was of no help. Our postal carrier necessitated my visit to the post office. Once I arrived, I had to wait in line. When I got to the front of the line, my issue was resolved in a timely manner.

The post office used to be open early so people could go before work now they open late and people…read morecan't go there. Do not like these hours. They should open early in the morning and close earlier in the day.

Incredibly helpful. It is one of the smallest post offices you will ever go to so don't complain…read moreabout a line. But usually no one is there in front of me when I go in. I love this place.

I'm tempted to gatekeep this spot since a lot of folks don't realize there's a post office here…read more It's tiny but they pretty much do everything including passports. It's staffed with usually just one person so if there's more than one customer waiting, it'll be a little bit but the lines and wait are not nearly as long as a regular post office. Usually I'm in and out and they're super helpful. They are very patient with all my questions especially when you need tracking or need to mail letters in a specific way.

Nicest postal workers I've encountered so far! And they actually seem happy with their jobs…read more Service is pretty quick and didn't feel rushed, although My visits were towards the end of the day with no more than a handful of customers.

This is one of the small ones. Friendly service, but I don't think they would be able to handle the…read moreholiday rush here very efficiently. This place felt packed with only 6-7 customers in it. It has all the usual USPS services, as usual. As for parking, there is decent amount of street parking. Some are for 2 hour parking, and majority of them are metered parking. Be very aware that this location is surrounded by a brewery and couple of restaurants and stores, which, on a busy time, make it hard to find parking. I'm not sure if they have their on off-street parking, but I would guess they don't. And Lake Bluff police do drive around quite frequently to prevent any illegal parking.

Service was excellent today! It wasn't too busy, so the wait time was minimal. The staff members…read morewere incredibly friendly and eager to help.

Took off work to get a passport for my son. A sign indicated they were "closed for walk ins"…read moretoday. No update on the website. Just a handwritten sign. Absolutely no one else to serve in the post office and a guy smugly told me that "the program was closed for the day." & refused to help. To top it off they told me to get it done at Round Lake Library which is also closed. Smug, rude & refused to work when there is no one else there. When post offices become obsolete and robots take their jobs, I won't feel the least bit sorry for them.

Sitting in my neighborhood mailbox for two days until I checked my mail instead of delivering the…read morepackage to my door.

This location has the nicest employees! They are all very kind and helpful. My packages always ship…read morewithin the day!