Nicest postal workers I've encountered so far! And they actually seem happy with their jobs…read more Service is pretty quick and didn't feel rushed, although My visits were towards the end of the day with no more than a handful of customers.

This is one of the small ones. Friendly service, but I don't think they would be able to handle the…read moreholiday rush here very efficiently. This place felt packed with only 6-7 customers in it. It has all the usual USPS services, as usual. As for parking, there is decent amount of street parking. Some are for 2 hour parking, and majority of them are metered parking. Be very aware that this location is surrounded by a brewery and couple of restaurants and stores, which, on a busy time, make it hard to find parking. I'm not sure if they have their on off-street parking, but I would guess they don't. And Lake Bluff police do drive around quite frequently to prevent any illegal parking.

The PO gets a bad rap and rightly so. The busiest times are when there is one window open. When one…read morewindow closes...it's time for a break. And when a new clerk has to take a long swig from the water bottle before helping a customer, it can be infuriating. There was a young clerk patiently helping a family with passports, and disseminating useful information, but I didn't get that person, I got the water bottle drinker...who told me they were out of forms and to go to another location. Which I did. In the next town. And they had told me the wrong info.

Worst post office in the area... You are better off going to either the Highwood or Deerfield post…read moreoffices. If you're going west, the Northbrook post office on Dundee Rd. is better, and the one on Church near Shermer in Northbrook is the best yet (though really small). I avoid the Highland Park post office unless I absolutely can't get out to another office, or just to drop a package off. If you're just dropping off envelopes, go to a drop box anywhere else (the one in Jewel is good), or you can get trapped in the round-about because of that infernal traffic light. You can't pay me to wait in line here. The staff - goodness bless them - seem to be working hard, but just can't keep up with the demand. There's almost always a line, and it's frequently packed because of how many people refuse to use the kiosk (which can do 75% of what the people waiting in line seem to need). Unfortunately this creates a bottleneck, making it impossible to access the kiosk or the PO boxes, because the line is out the door. Even when you can get to the self-serve kiosk, half the time I'm there it's having technical problems. It's either completely down, or isn't able to perform some service. Even when it's working, it's super slow and the dimension sensors never work, so I have to manually enter everything. At least it seems like the screen got an upgrade sometime last winter. Still, I can't seem to count on the self-service kiosk working. Oh, also, the automatic door there is SLOOOOW and - on two or three occasions - it didn't open all the way (not sure if it was a mechanical issue or because of the wind). If you're in wheelchair or mobility device, you might have problems as well. Entering the lot is a mess, because there's a huge incline that some lower cars will scrape on, and it'll really test your suspension. The eastbound stoplight accommodates left turns into the lot for a few seconds, but only if traffic moves nicely - and nobody in downtown Highland Park seems to drive with urgency. The lot near the building entrance is cramped, and nobody in downtown Highland Park seems to know how to park straight either, so it can be a mess. If you're driving a large SUV or truck, good luck. Parking near the drop-box / Sunset Woods Park entrance is a safer bet. Take it slow when exiting, if you want to keep your muffler, because that ramp transition is even worse on the way out. Seriously, folks; go to the Highwood or Deerfield post office instead. They aren't great, but they still operate better and are much more convenient to get in and out of. The kiosks seem to work better there. If you are going west or south, the Northbrook post office on Church near Shermer or the Techny post offices are WAAAAY better - possibly the best in the area. You can also get a lot of stuff done at the USPS.com website, and save yourself a trip to the post office all-together.

How quickly can you drop off a package here? It took me longer to cross the street and maneuver…read moredown the sidewalk than to return my merch. Super fast. The only downside is that the store is on Deerpath thus street parking only. There was some event happening which accounted for the traffic. Fast service. Nice!

Oh my goodness! This is my first time at this location as I had a package to drop off. This little…read morearea is so charming. It's in the downtown area of Lake Forest and I absolutely love it. I was taken care of immediately and the staff working here was so nice and pleasant. They close at 630pm so I know it's pretty close to closing time but the fact that I wasn't greeted by mean, grumpy, ready to leave employees made me smile big time. Should I have any other UPS needs, I will definitely come back here!

I know I'm insane to try and ship multiple packages internationally so close to Christmas, but…read moreafter rude experiences at USPS in Chicago and an incredibly expensive quote from UPS I headed to the burbs for a friendlier face. Found it. The three ladies working at this Lincolnshire post office were polite, pleasant, and nice! I was not disappointed. Just an FYI, The inside is tiny so there's not a lot of space.

Sitting in my neighborhood mailbox for two days until I checked my mail instead of delivering the…read morepackage to my door.

A wasted trip. The clerk was friendly but firm. Just trying to change an address for someone. Who…read morealready lives at that address. Who just moved apartments. No go.

I'll post a photo on my next visit…read more For the time being, I prefer this this post office over the Highland Park location. The staff was generally friendly and super helpful. I was trying to prepay priority mail postage for people all over the US. Having a team working remotely and covering shipping expenses can be challenging when shipping is not a regular process of your work. The USPS staff here made it easy. I believe Stephanie helped me a few weeks ago. She was great and super friendly. I appreciated the kindness and smiles. Her attitude towards work and people around her was genuine. I am new to the area and she made me feel comfortable visiting the local post office. Also, this location had plenty of envelopes and labels in stock and available. It's easy to get in and out of. Best part, it's less busy than the Highland Park location. Shh... don't tell everyone!

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

This location shows up as a Post Office, but it is not a location open to the public. It is in an…read morearea I had not been before - I had no idea where I was. This should not be listed as a Post Office. I spent a lot of time getting to this location only to be redirected to another location.

Conveniently located near Business area near Walgreens. Mariano's, Starbuck's, Menard's, Chase,…read moreAldi's, Jewel, and Gregory Infiniti across the main road; a few lights away from the Westfield Mall. Staff, Andrea and Michael, were very helpful. Shipping was easy. It did not disappoint!

My experience this time was much better than last time! The staff that was taking care of me was…read morereally friendly and helpful. It wasn't busy either! You can pick up last minute greeting cards here too!

Took off work to get a passport for my son. A sign indicated they were "closed for walk ins"…read moretoday. No update on the website. Just a handwritten sign. Absolutely no one else to serve in the post office and a guy smugly told me that "the program was closed for the day." & refused to help. To top it off they told me to get it done at Round Lake Library which is also closed. Smug, rude & refused to work when there is no one else there. When post offices become obsolete and robots take their jobs, I won't feel the least bit sorry for them.

The service was so much better today than the last time I was here! The staff were very friendly…read moreand attentive! Very clean too!

Came in for the third time and finally have all the paperwork for my passport…read more I forgot to fill out some of the paper work and instead of getting back in line Andrew helped me ( I forgot my readers) very kind patient and I really appreciate his polite and courteous manner. Such patience. Thank you Andrew!!! Exemplary employee and he definitely meets the bar. I must say it was a very pleasant experience . Thanks Andrew!!

I was going to raise my rating (1) since my last review since the rude primary counter person has…read moreretired and new counter people are much more professional and friendly. However, this week I had another disappointment. I filed a Hold Mail card for the period May 14-18. Card was handed to counter person on May 11. My mail was delivered every single day!!!!! Thank goodness a neighbor checked each day. This on top of several missed delivery days in February and March. Informed Delivery lets me know what's late or missing. This post office needs better management or it should be closed.