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    Social Security

    3.2 (21 reviews)
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    Photo of Bob R.
    317
    1170
    2550

    3 months ago

    Helpful 2
    Thanks 1
    Love this 2
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    9 months ago

    Helpful 0
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    11 months ago

    It's a government operation! I think it's going to always be that way! One month they sent my check to my bank 3 weeks late. What a mess!

    Helpful 0
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    1 year ago

    Helpful 0
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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 0
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    Photo of Val V.
    0
    29
    58

    2 years ago

    Very committed and professional staff. Very organized method of streaming folks thru the process. Good job!

    Helpful 0
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    Oh no 1

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
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    3 years ago

    I always have a good experience with the Waukegan location. Never a long wait, the staff is nice, and no long wait times on the phone

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    Photo of R. S.
    0
    111
    24

    4 years ago

    Helpful 1
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    Oh no 1

    2 years ago

    I have to wait an hour to make an appointment it's terrible need to answer phone but they don't

    Helpful 0
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    5 years ago

    Helpful 0
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    Love this 1
    Oh no 1

    5 years ago

    Helpful 0
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    Oh no 1

    4 years ago

    Helpful 0
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    6 years ago

    Excellent! I had my paperwork ready, walked in with no appointment and out in approximately 10 minutes with a name change complete.

    Helpful 0
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    Love this 0
    Oh no 1

    9 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 1

    8 years ago

    Helpful 0
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    Oh no 1

    9 years ago

    Helpful 1
    Thanks 0
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    7 years ago

    Helpful 0
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    Photo of Pete G.
    346
    23
    0

    9 years ago

    One of the best experience s I had with Oscar nicest guys around got us in and out with no problems thanks Oscar

    Helpful 0
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    Ask the Community - Social Security

    Review Highlights - Social Security

    We were at Waukegan office 1/28/25 and Mr Leneau resolved our problem expeditiously, with courtesy, professionalism and knowledge.

    Mentioned in 2 reviews

    Read more highlights

    Lake County Sheriff's Office

    Lake County Sheriff's Office

    2.5(4 reviews)
    2.3 mi

    I just got off the phone with these raggety ass motherfuckers not less than 2 minutes ago trying to…read morefile a missing report and got the runaround from hell.In the event you have a missing family member with a mental health problem please don't bother to call up these shitheads.They apparently need exact dates and cell phone dates of when the last time you seen that person and if you don't have it then they cant help you at all.You start spouting off dates just to give them something to put down and they check to see if the dates match up correctly... Look assholes if youre going to make a person go through xyand z just to file a report then ill file it somewhere else.Thats what they want anyway.The shitty ass cop(s) even accused me of lieing.I told him"what person is gonna call the police and tell them lies.Thats filing a false police report!Do you honestly think a person has time to go to jail in the process of trying to find a mentally ill relative that could be hurt or dead in the streets???? I am so glad I don't live in Waukegan anymore.The fact that these people could treat me like I was waisting their time says a lot about how they run their system..Have all the accurate documented info to a T, or screw you!..I have never been so hurt in all my life!

    My other review of the Lake County Sheriff's Office was removed, since someone complained I have…read morenever been an inmate, and am not allowed to relate the experience of someone who is housed there. As a consequence I am writing a new review. This review is in regards to the Lake County Sheriff's phone, video, and charge it snack system for incarcerated individuals. I am not allowed to visit my friend, who I believe is unjustly accused of a crime, except through their Securus video system. I believe this is cruel and unusual, to never allow an inmate an in person visitor. The only way you can visit is through a video visit, at the jail, or from home. It costs $5 to do this chat. I was going to set up a video visit, but wanted one of his other friends to try it first. The staff there never told him a visit was arranged. I have no idea how often this oversight happens. Who wants to chat through a video in the first place, especially since you have to go through rigamarole to set it up? The phone calls inmates make are very expensive for whoever they call to accept the charges, and there are also difficulties with one of the two phones that he calls me from. I can barely hear him. I tried calling the people at Securus Technologies who are also in charge of the phone system at the jail, but there is no way to complain other than by an online live chat through the computer. They ended up telling me that the staff at the jail has to tell them to order a repair ticket, so if the staff there doesn't follow through, it will never get fixed. It has never been fixed in the several months he has been calling me, and it's a terrible strain to hear him. It's unfortunate too, since some people need to call out to talk with various organizations, lawyers, and family members to build up a legal defense, My friend also complains how he thinks the food is terribly bad, and because of his revulsion of the provided food, he asked me if I would buy him snacks through some online system of buying snacks for inmates. I would send him food, but that is not allowed. The phone, video, and online food system funded by friends and families of inmates make this jail seem very profit driven.

    Waukegan Public Library

    Waukegan Public Library

    4.0(12 reviews)
    1.1 mi

    I love this library especially during the summer time when they have the free concerts on Fridays…read more The staff there is really friendly and if they don't have a certain book they will do a interlibrary loan for you. The library is kept clean and santized. The remodels they have done make this my go to library. If you have children the children's area sponsored by Northshore is amazing. They change the theme of it and when I take my niece and nephew they have a blast with all the educational toys they have in there. The library is no longer just a boring place to them.

    I moved down here again from Virginia and needed to print something out. They have guest tickets…read morewhere you can use the computer without a library card. Paying for print is cheap, which is a plus. If you are living in a hotel, like my partner and I, you can get a temporary library card. The staff is super helpful as I was having trouble with the payment process since it is new to me. I love how clean it is, however, the noise is not for the noise-sensitive. I know they can't control it, but that is one downside. It is clean and well-kept. I went in to get something printed and went out with my item that was printed, a temporary library card, a movie, and a book. I love this library already as it was my first visit and I will keep coming here. I didn't expect much from this place, but they have exceeded my expectations.

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    Waukegan Public Library
    Waukegan Public Library

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    Social Security - publicservicesgovt - Updated May 2026

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