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    Social Security

    3.0 (23 reviews)
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    8 months ago

    Helpful 2
    Thanks 2
    Love this 3
    Oh no 0

    2 months ago

    Helpful 0
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    4 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    1 year ago

    It's a government operation! I think it's going to always be that way! One month they sent my check to my bank 3 weeks late. What a mess!

    Helpful 0
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    2 years ago

    Helpful 0
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    Oh no 2

    2 years ago

    Helpful 1
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    Oh no 3

    2 years ago

    Helpful 0
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    Oh no 2
    Photo of Val V.
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    58

    2 years ago

    Very committed and professional staff. Very organized method of streaming folks thru the process. Good job!

    Helpful 0
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    Oh no 1

    1 year ago

    Helpful 1
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    3 years ago

    I always have a good experience with the Waukegan location. Never a long wait, the staff is nice, and no long wait times on the phone

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    Photo of R. S.
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    116
    24

    4 years ago

    Helpful 1
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    Oh no 1

    3 years ago

    I have to wait an hour to make an appointment it's terrible need to answer phone but they don't

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    Oh no 1

    6 years ago

    Helpful 0
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    Love this 1
    Oh no 1

    6 years ago

    Helpful 0
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    4 years ago

    Helpful 0
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    7 years ago

    Excellent! I had my paperwork ready, walked in with no appointment and out in approximately 10 minutes with a name change complete.

    Helpful 0
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    10 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 1

    8 years ago

    Helpful 0
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    9 years ago

    Helpful 1
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    7 years ago

    Helpful 0
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    Photo of Pete G.
    346
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    9 years ago

    One of the best experience s I had with Oscar nicest guys around got us in and out with no problems thanks Oscar

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    Love this 1
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    Ask the Community - Social Security

    Review Highlights - Social Security

    “We were at Waukegan office 1/28/25 and Mr Leneau resolved our problem expeditiously, with courtesy, professionalism and knowledge.”

    Mentioned in 2 reviews

    Read more highlights

    Illinois Department of Motor Vehicles

    Illinois Department of Motor Vehicles

    2.9(55 reviews)
    2.8 mi

    I would like to share my experience at the DMV today, August 10th, around 4:00 PM, because I…read morebelieve there is a need for better communication and customer service among the staff. My boyfriend went to the DMV because the license plates for a vehicle he purchased in April were never delivered. He went without an appointment because the DMV website indicated that an appointment was not required for the service he needed. When he arrived, a female employee with red, shoulder-length, wavy hair told him that he needed an appointment and that they did not accept Illinois paperwork. Based on this information, we returned to the dealership where the vehicle was purchased, only to be told that we needed to go back to the DMV. The lady at the DMV also gave us a card that said no appointments required and plates never being received was one of the things listed. We then contacted customer service by phone, and the representative we spoke with confirmed that the DMV was, in fact, the appropriate place to resolve the issue and assisted us with understanding what needed to be done. We drove back to the DMV, where my boyfriend was assisted by a different employee. The second employee was helpful, understood the situation, and was able to resolve everything within approximately 10 minutes. I understand that mistakes can happen, but the conflicting information we received from the first employee resulted in an unnecessary trip and wasted time. It was especially frustrating because another employee was able to assist us immediately and resolve the issue without any problems. I hope management can address this situation and ensure that employees are properly trained on the services they provide and the documentation they accept. Customers should be given accurate information the first time so they are not unnecessarily sent elsewhere.

    horible!!! this dmv sucks! they did not revice by ceritifacte from my driving school.not even my…read morefault!!!!111 the desk clerks are so rude

    Photos
    Illinois Department of Motor Vehicles - Get in line to wait in line for them to call your number ugh

    Get in line to wait in line for them to call your number ugh

    Illinois Department of Motor Vehicles
    Illinois Department of Motor Vehicles

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    Lake County Sheriff's Office - Here's the Kitchen's manager...at least one of them...the other is probably somewhere else trying to cover her wrongdoings to the employees

    Lake County Sheriff's Office

    2.2(5 reviews)
    2.3 mi

    I have been trying to file for an Order of Protection for over two months, and the experience has…read morebeen incredibly frustrating and discouraging. Every person I speak to gives me different instructions. I've been told to file online, come in person, call one number, then another, and I've been sent from office to office with no clear direction. I filed online as instructed and was told I would receive a court date by mail. Two months later, I have received nothing. I've called multiple times, left voicemails, sent emails, and followed up repeatedly without getting a response or any meaningful assistance. I have explained that I am genuinely concerned for my safety, yet I feel like no one wants to take responsibility for helping me. I've been to two police departments and two sheriff's offices, and each one has referred me somewhere else. It feels like I'm stuck in an endless loop while trying to access a process that is supposed to exist to protect people. I'm not writing this because I expect special treatment. I simply want someone to explain the correct process and help me move forward. When someone reaches out because they don't feel safe, they shouldn't have to spend months being ignored or bounced between agencies. The lack of communication and accountability has left me feeling abandoned by the very system that is supposed to help.

    I just got off the phone with these raggety ass motherfuckers not less than 2 minutes ago trying to…read morefile a missing report and got the runaround from hell.In the event you have a missing family member with a mental health problem please don't bother to call up these shitheads.They apparently need exact dates and cell phone dates of when the last time you seen that person and if you don't have it then they cant help you at all.You start spouting off dates just to give them something to put down and they check to see if the dates match up correctly... Look assholes if youre going to make a person go through xyand z just to file a report then ill file it somewhere else.Thats what they want anyway.The shitty ass cop(s) even accused me of lieing.I told him"what person is gonna call the police and tell them lies.Thats filing a false police report!Do you honestly think a person has time to go to jail in the process of trying to find a mentally ill relative that could be hurt or dead in the streets???? I am so glad I don't live in Waukegan anymore.The fact that these people could treat me like I was waisting their time says a lot about how they run their system..Have all the accurate documented info to a T, or screw you!..I have never been so hurt in all my life!

    Waukegan Public Library

    Waukegan Public Library

    4.0(12 reviews)
    1.1 mi

    I love this library especially during the summer time when they have the free concerts on Fridays…read more The staff there is really friendly and if they don't have a certain book they will do a interlibrary loan for you. The library is kept clean and santized. The remodels they have done make this my go to library. If you have children the children's area sponsored by Northshore is amazing. They change the theme of it and when I take my niece and nephew they have a blast with all the educational toys they have in there. The library is no longer just a boring place to them.

    I moved down here again from Virginia and needed to print something out. They have guest tickets…read morewhere you can use the computer without a library card. Paying for print is cheap, which is a plus. If you are living in a hotel, like my partner and I, you can get a temporary library card. The staff is super helpful as I was having trouble with the payment process since it is new to me. I love how clean it is, however, the noise is not for the noise-sensitive. I know they can't control it, but that is one downside. It is clean and well-kept. I went in to get something printed and went out with my item that was printed, a temporary library card, a movie, and a book. I love this library already as it was my first visit and I will keep coming here. I didn't expect much from this place, but they have exceeded my expectations.

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    Waukegan Public Library
    Waukegan Public Library

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    Social Security - publicservicesgovt - Updated October 2026

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