The malls in both Gurnee and Vernon Hills are allowing a…read morecompany to sell Dragon Breath candy this is a product that the FDA has called dangerous. The response I received from the health department was That it's a private business and they will Not look at it as a hazard. Fact is that People have had a bad reaction to that Product and it appears our Heath department could careless. It is obvious that the lake County health Department does not review the yelp reviews. Allowing Devils Breath candy at any Mall should be considered dangerous To anyone buying the product. For the Lake county Illinois health department To say they have no interest in looking Into it shows me how bad that department Is mana The devils breath candy at both the lake county malls are still selling the product The FDA has called dangerous because of the nitrogen. The lake county health department should protect the people of this county and has failed to show any interest in Doing so. Does not speak will of our health department .

Went for a vaccine at 1pm but spent hours for someone to arrive. Someone finally came at 5pm ...read more

I had a reason to visit a social security office this past week. Not knowing much how they work, I…read morechecked out their website then called customer service to schedule a meeting. Apparently, it's hard to find social security administration offices with open appointment times. But, although a distance from my home, they were able to find an appointment a week out in their Wilmette office. As most government buildings are, this is an older location in need of a facelift. When we walked inside, the place was packed. I said to the person I was there with, "I'm glad we have an appointment." The security guard handed me a number and immediately the number one less than mine was called. He laughed and said all of the people there were ahead of me, and they don't call numbers in order. Before I sat down, our number was called next. We went to the window and the agent knew what we needed since we had an appointment. (I guess the crowd waiting didn't have appointments.) The transaction took less than five minutes and we were done. So, aside from the aesthetics, this trip was quick and productive. The rep helped us quickly and did a good job. I strongly suggest that, if you need to go to a Social Security office, you call their service number to make an appointment.

I am eligible for retirement benefits and applied online. I was notified that i need to present…read moredocumentation, but i am unable to call back and speak to the person that contacted me. The website tells me that i need an appointment, but it takes me through endless circles about eligibility, but never gives me an option to pick a time for an appointment. I called two numbers to try to set up an appointment over the phone, but get the same circular prompts without a result. The shield they put to avoid having to speak to them is incredible. I have no choice but to show up without an appointment and doubtless waste additional hours waiting in line before I can present two simple documents, which likely will take two minutes to process.

I would like to share my experience at the DMV today, August 10th, around 4:00 PM, because I…read morebelieve there is a need for better communication and customer service among the staff. My boyfriend went to the DMV because the license plates for a vehicle he purchased in April were never delivered. He went without an appointment because the DMV website indicated that an appointment was not required for the service he needed. When he arrived, a female employee with red, shoulder-length, wavy hair told him that he needed an appointment and that they did not accept Illinois paperwork. Based on this information, we returned to the dealership where the vehicle was purchased, only to be told that we needed to go back to the DMV. The lady at the DMV also gave us a card that said no appointments required and plates never being received was one of the things listed. We then contacted customer service by phone, and the representative we spoke with confirmed that the DMV was, in fact, the appropriate place to resolve the issue and assisted us with understanding what needed to be done. We drove back to the DMV, where my boyfriend was assisted by a different employee. The second employee was helpful, understood the situation, and was able to resolve everything within approximately 10 minutes. I understand that mistakes can happen, but the conflicting information we received from the first employee resulted in an unnecessary trip and wasted time. It was especially frustrating because another employee was able to assist us immediately and resolve the issue without any problems. I hope management can address this situation and ensure that employees are properly trained on the services they provide and the documentation they accept. Customers should be given accurate information the first time so they are not unnecessarily sent elsewhere.

My wife and I have a car titled in her name. Went to this DMV to transfer vehicle to my name…read more Simple enough? Oh no! Form for transfer was unclear and required corrections and failed to mention associated fee. In addition one fee required a personal check or money order. With other fees a credit card will due. As we did not have a check for the fee we had to abort the transfer ( after having waited some time to see an agent ). What an unnecessarily frustrating experience. Going to the DMV is another version of hell.

Fabulous building/event center. Visited here for a military spouse brunch last weekend. The…read morefacility was spacious, clean, open, and had lots of natural light! It was a great venue. Plenty of parking. Outdoor area was cute - good for a wedding. It was raining so I did not get to take the trail but they mentioned there was a trail to a lake where you could take some photos. Sounded interesting but the weather had other plans!

Our nonprofit recently held our annual fundraiser at the Greenbelt and our attendees were thrilled…read morewith the venue. The rooms were spacious and the staff did a great job of creating a floorpan for us and setting up the room. The cost of renting the venue was much more in line with our budget than others we researched, especially considering we needed a space for 300 people. It's in a beautiful forest preserve setting, the staff is very helpful, there's ample parking, and it's easy to get to. It was everything we were looking for; we highly recommend Greenbelt Cultural Center.

I love this library especially during the summer time when they have the free concerts on Fridays…read more The staff there is really friendly and if they don't have a certain book they will do a interlibrary loan for you. The library is kept clean and santized. The remodels they have done make this my go to library. If you have children the children's area sponsored by Northshore is amazing. They change the theme of it and when I take my niece and nephew they have a blast with all the educational toys they have in there. The library is no longer just a boring place to them.

I moved down here again from Virginia and needed to print something out. They have guest tickets…read morewhere you can use the computer without a library card. Paying for print is cheap, which is a plus. If you are living in a hotel, like my partner and I, you can get a temporary library card. The staff is super helpful as I was having trouble with the payment process since it is new to me. I love how clean it is, however, the noise is not for the noise-sensitive. I know they can't control it, but that is one downside. It is clean and well-kept. I went in to get something printed and went out with my item that was printed, a temporary library card, a movie, and a book. I love this library already as it was my first visit and I will keep coming here. I didn't expect much from this place, but they have exceeded my expectations.

Literally saved my friend's life. What else can I even say... The most empathetic officers who…read moredefine the definition of Protect and Serve. They employ some real hero's. Genuinely cared for this life whilst simultaneously instructing me politely how to help, or to stay out of the way. Calmed me at the same time while I was holding back tears fearing for the worst. Above and beyond public service. You people will forever be in my prayers.

My daughter and I got locked out of our car at Mariano's today. Officer Justin and his associate…read more(I'm sorry I can't remember his name) showed up to help us. They were both so funny and so nice and got us into our car without so much as a scruff mark. Thank you officers.

There pay by phone service is sketchy at best. It doesn't recognize the numbers that are entered…read morehalf the time.

less than a zero... they turned off my gas without warning. when I called they were very rude over…read morethe phone. I asked to speak with supervisor .Explained it was a mistake on their part. they refused to accept it as their mistake and said it will take 10 days to turn the gas back on with reconnection fees. it is their monopoly. I have small kids. we have no hot water and no heat.