Had a few recent run-ins with the police department, staff and public works team members from the…read moreLibertyville . Great people, solid, and knowledgeable team. The guys over at the fire department are top notch! Really appreciate all of Libertyville 's staff members hard work and dedication to supporting the community!

What a nice little community…read more Never knew this but most parking in Libertyville's downtown area has time limitations. It's a surprise especially when the sign indicating the time limitation is posted within a flower bed. Nice for residents, but hard to notice for passers by; trying to find suitable parking to get a bite to eat. Who the heck uses 15 minute parking properly and what's the point in having it in places that are far from most destinations? 1st parking violation is $20, if you wait 7 days that doubles. Not sure what happens after the doubling. Tickets can be paid by cash or check. Currently they are in the process to see if they can get a credit card machine. If you're here often but not a resident, you might inquire about obtaining a parking permit, the annual rate is $10 and allows you to park in spaces found all around their "downtown". But this information may be flawed since Metra parking for a six month period runs around $250 for a non-resident. In case you get to the Police station after hours, you can drop your payment in the identified mail box outside. $20 is better than the standard ticket price in Chicago and less hassle.

It's not every day that your kids get to shoot hoops with your local police officer on duty, but…read morewhere I live that really happened at my house! I'll be honest. I live in a fairly upscale community, where I'm certain the officers have to deal with a ton of "interesting" complaints. We've had a couple of incidences this year that led us to reach out to the department, and they've been quick to come to our house and respond, and the next day they even gave us a follow up phone call...and once a follow up visit. During one incident, where a ton of people in the neighborhood got their unlocked cars broken into (ours being one of them), the cops went door to door making sure everyone was okay and asked a million questions, etc. We had another incident that involved a more "ridiculous" matter, and though I'm pretty sure they had never dealt with that one, they still handled it like champs. Here's where they've failed us on two occasions. Somehow, and they were wrong, we got one warning and one ticket for "apparently" not stopping at a stop sign. I swear they were wrong, but we didn't want to argue. Though I'm sure there is so much drama that goes on behind closed doors, as with any police unit...I know from watching way too much Chicago PD (haha...I know it's just a TV show), I appreciate the personalized attention that comes with living in my community. You'll see these guys out and about driving everywhere, policing schools, driving by parks, and apparently stopping by for the occasional basketball competition ;-) Extra special bonus, the police station is right down the street!

I agree with Louis!! 5 star service. They even have been holding my Puffco for me and keeping it…read moresafe and sound locked up for the past two years!! Thanks so much

I got my first parking ticket today. I also met the world's nicest parking ticket lady…read more A friend and I spent a few hours this afternoon in downtown Arlington Heights, so I parked my car in the underground parking garage as usual. We noted the four-hour parking limit and made it a point to return to the car right as four hours was ending. My car was still there. With a red paper stuck to the windshield. Crap. We hadn't made it back in time. I opened the ticket and looked at the timestamp: 11:28am. Only an hour after we had been there. Confused, I looked up, looked around, and then started to notice the red permit parking signs scattered among the blue four-hour parking signs. Actually, the signs said: "PERMIT PARKING MON-FRI 5AM-6PM" "OR 4 HOUR PARKING." These two signs were right next to each other. Clearly, it meant that we could have a permit or park there for four hours. Right? I started snapping photos of the confusing signs (and lack of certain signs) near my parking spot as proof against the ticket. Meanwhile, I spotted a woman with her flashlight looking at cars. Ah, the parking enforcement officer. "Excuse me," I showed her the ticket, "can you help me figure this out?" "Oh, you're in a permit parking zone." "But the signs......." She smiled, "Oh yes, I know. It's so confusing." She explained it happens all the time and I can just try to fight the ticket by writing a note with the ticket and dropping it off at the village hall. All of this with patience and a smile on her face. I thanked her repeatedly before getting in my car and driving away. An hour later, I went to the finance department of the village hall and the woman behind the counter sent me over to the police department. Once at the police department, I was being assisted by a nice police officer until I saw the same lady who gave me my ticket! She came around to the front of the counter, greeted me with a smile, and started to talk with the officer about helping me waive the ticket. Since I had the photos of proof on my phone, I was told I would have to go home, print the pictures, and mail them out. She generously offered to let me email her the photos so she could print them out the next morning and attach them with my ticket. Floored by the fact that she was going above and beyond to help me, I agreed and she wrote down her [work] email address for me. Then she unexpectedly takes the ticket from me and says, "You know what, just forget about the ticket. I'll take care of it." Shocked, I say, "But... don't you need to document this or something...?" "Don't worry about it. You're being so nice about this. Happy Thanksgiving!" she replies with a smile. Me? I'M being nice about this? Sure, I was being pleasant about the whole thing (I've learned that it's no big deal to be annoyed or angry about these kind of things), but this lady was just so unexpectedly nice about the ticket. Seriously. I was nearly in shock. "Wow... thank you so much! Happy Thanksgiving, too!" was all I could say. She took the papers, smiled, and walked away. Stunned, I left with a heart growing full of gratitude for all the kind people in this world. She made my day. I realize that the village/police department aren't probably always going to be this nice and lenient when it comes to parking tickets, but my experience today was so, so pleasant. Five-star pleasant.

I have always respected and been supportive of my local police department. That completely changed…read morelast night. There was an incident in the neighborhood resulting in the police parking 6 squad cars, with full emergency lights blasting, on my street. It was scary for the neighbors and the person they were interviewing turned out to be innocent. This aggressive response probably allowed the real perpetrator to get away. A less frightening and better use of resources would have been for one or two squad cars to complete the interview while the other 4 canvased the neighborhood searching for the perpetrator. A very scary over aggressive response, resulting in trauma for a law-abiding citizen and the neighborhood, and letting the perpetrator get away, was unnecessary. This should have been better managed, my respect and support for my local police department is gone.

Thank you officer ‍ Fierros for coming out and unlocking my car. I called triple Aaa and as a after…read morethought I saved a triple aaa service by calling Vernon Hills police department. Very courteous and polite . Much appreciated . August 13/2020 Today I received a text message saying that the FedEx drivers came to the house twice and i wasn't there and to please click on this link to find out where my package is, so I clicked on it and it said you all a dollar for another delivery so it also said I ordered an iPhone 11 Pro which I did not I called federal express and they said that most likely it's a scam look at your bank statements I looked at my bank statement my credit card there was nothing on there I clicked on the link again it said I owe two dollars so I decided to call Vernon Hills police The receptionist took information from me and immediately officer Jaeger called me back and said he'll investigate it I sent him the information of the text message I got, he just called me back several hours later to tell me that he went on that link and there was nothing on there I blocked the number earlier and I tried to look for it in my text messages it was gone , again so I just wanted to say thank you so much for Officer Jager and his help nice young polite man I've always had excellent experience with the Vernon Hills police and I appreciate everything they do for our community and keeping us safe. Especially in this crazy world we live in and I hope everyone out there give them the respect that they deserve.

Unfortunately, we had terrible experience with VHPD. I was rear ended by a 17 yr old who was…read moretexting while driving. It was at a complete stop at red light when he hit me. My son was in the back seat. Fortunately no one was hurt. VHPD came and didn't even ask me any details. They were chatting up with the parents of the 17 yr old. I hate to even mention racism here but that's exactly what happened. The VHPD officer treated me with utter disrespect in the way they spoke to me. Tried to intimidate me by being rude. They let the family go without giving me the insurance information of the other party who was at fault. The 17 yr old was even given a ticket by the police. Now, their insurance is denying the responsibility. We had to go through our insurance and pay $3,500 out of pocket. We are going through a lengthy subrogation process. This was no fault of ours and we had to shell out $3,500 for just waiting for the light to turn green. I feel like the entire system is turning against minorities these days. This was an easy case where they should have given me details of other party's insurance and they let them go. They tried to force me to drive my damaged vehicle home while i was waiting for my husband. I hate to say but the government ecosystem is turning against well to do minorities and are expected to pick up after incompetent citizens.

A member of my family has a seriously mentally ill person harassing / stalking them. They have…read morecalled the Chicago Police -- from this district -- a few times now. The officers have been restrained and thoughtful dealing with the individual, extremely skilled at de-escalating the situations, and have gotten them once into involuntary psychiatric treatment. They have been extremely prompt and responsive when called. Very, very impressed by all the great work. I realize people have bad experiences with CPD but we also need to acknowledge when they provide outstanding services -- and a very difficult job to do.

Well a police station so close to my home always makes me feel comfortable. You'll always see a cop…read morecar in the area -- I know, its not always a pleasant sight when your driving, but, hey, it keeps the area safe!

Actually had an emergency at my house a few weeks back and along with the ambulance ADT sent a…read morepolice officer from Island Lake. I barely even noticed who the officer was because I was in so much pain but lo and behold a couple weeks later he sees me driving by and pulls up behind me at my house to see how I was doing. Nice to have an officer actually show some of that "protect and serve" rather than just slapping a ticket at you whenever they can.

I would like to give a special thanks to Island lake police department :-) giving someone a ride…read morehome and not giving them any crap is absolutely respectful and I want to give my upmost respect to the Island Lake police department for doing that!

Seems Antioch police are changed out every 5-10 years which seems sketchy. Worried more about kids…read moreon electric bikes and mopeds then they are people breaking into cars and actually causing disturbance. Will make sure to notice a falling apart shed in your back yard but won't focus on the REAL problems in the town! Been here for 20 years and it's just gotten worse. call Themselves cops but it's giving code enforcementembarrassing

Was at a protest today in Antioch. There was an agitator who was clearly trying to intimidate the…read morenon-violent protesters. He was revving his bike as loud as he could while stopping and yelling at people. This went on for more than an hour. It could be heard from inside the restaurants throughout the village of Antioch. There was another van who revved up, and then purposely spilled black smoke onto older protesters on the side. The interesting thing was the Antioch police were nowhere to be found. A clear violation of their Disturbing The Peace code. A couple of police cars showed up conveniently after the motorcycle guy went around the block again and again then they would disappear. The police department is there to protect people. This was a group of older people nonviolently protesting. They had an obligation to protect them and I just didn't see that happening today.