An equal mix of ignorance and incompetence doesn't even begin to describe the caliber of employees that work at this location. Do not ever go to this DMV!
It is amazing that some of the people employed there even have a job, let alone, a good state job with benefits while others struggle in this economy. Our tax money is paying for wages, health insurance, and pension benefits for people who couldn't be trusted to scrub toilets at the 7/11 during third shift for minimum wage.
I can guarantee that some of the employees were only hired so the state of Wisconsin was in compliance with federal anti discrimination laws. Upon entering, it was apparently obvious that they were forced to pass up decent applicants, and were forced to hire a person of color, a butch female rude homosexual, and a mentally challenged woman who claimed to be the supervisor, even though I couldn't get her to disclose her real name after I made it known that I would be filing a complaint.
Any one who has ever been to the DMV knows the nature of the beast, and knows that you must come prepared. Well I did, in fact, I even watched the youtube videos explaining the forms as wel as had the http://www.dot.wisconsin.gov/ website on my phone in the DMV, which they refused to even look at. They just made up their own rules and regulations as they went along without being able to produce any documentation or even be able to explain anything.
Well, after being talked to rudely by three different people protected by anti discrimination laws, and told contradictory statements by multiple staff members, we finally realized that it was no use, and that they were just too ignorant and incompetent to handle anything other than the remedial tasks they can usually handle. We are better off going to the Kenosha location from now on. I only stopped in this location because it was geographically more convenient at the time, and I have never in my life had a bad experience at the Kenosha DMV. read more