This post office has consistently delivered the absolute worst service I've ever experienced at a post office.
a) On two different dates/occasions I went there at 4pm, and there was a note on the front door, saying 'out for lunch'. My partner experienced the same thing on a third occasion.
b) A package I sent a year ago from here got lost, never retrieved, and only a couple of months later an issue with another package sent from here. This never happened at my former post office in Irvington (NY)
c) Today was the final straw - I came in around 3pm, and had a pre-paid and labelled package, there was a long line so I went up to the counter and asked very nicely if it was okay if I left it there (no need to wait in line unless you need a recipt). At first the postmaster clearly ignored my question, and when I politely asked again, she yelled "Can't you SEE I'm with a customer? Just leave the package!!" I said thank you and ducked out, the whole interaction was maybe 5 seconds, and so uncomfortable, and it left me feeling so anxious and I will never go there again, I'll go to Valhalla, or back to my Irvington post office instead...it's honestly not worth the stress.
And the kicker? My package still hasn't started tracking and now I'm super nervous they won't handle it at all, as a punishment. At my former post office, these packages started tracking same day I dropped it.
It's pretty clear they hate their jobs at this specific location, but I'm pretty sure all postal workers get some basic training in customer service... read more