Very helpful and friendly staff. They answered all of my concerns. All with a smile and service…read moreabove and beyond!!

TERRIBLE service, they honestly can't answer a damn phone to safe their life's. absolutely NO…read morecustomer service whatsoever. I asked for information on A package, and i was told to call back (hours) later. When I did call them back (8 times) they wouldn't pick up. the lady (wouldn't provide her name) has THE worst attitude EVER. highly recommend she takes a class or training course on customer service.

I got here before 8, window opened at 8:06, by 8:14 they still hadn't figured out how to make the…read moresystem work. Rude. Left without accomplishing anything.

The absolute worst post office in the state of NY. How is there no one here at 8:30am when it…read moreshould be open at 8am? And apparently it's a reoccurring thing.

The service is so unprofessional. You cannot get through the local phone number. After 3 hours of…read moregetting no answer and getting cut off I finally get a gentlemen who said he would put a note to have a friend retrieve my mail. Why have a phone if no one is going to answer it. She goes there and not only was there no note they refused to give her my mail even with me on the phone. I am recovering home after hip surgery and cannot get out. Ask for a manager said there was not one there. The service at this center has gone totally downhill. I have lived in this village for many years and have never seen such poor service. The two carriers I have are great but the service at the site is the worse. Something needs to be done.

Sasha is awesome! helped me a lot when my package went missing. I live a block away and All the…read moreEmployees are Awesome. One actually ran out to ask the delivery person where they left my package. That right there is going out and beyond their job requirements. I feel lucky to have such nice helpful people at the Post Office. Thank you Croton USPS

I have lived in Congers for 50 years . The po moved from lake road to old haverstraw rd. Everyone…read morewho has ever worked there has been very pleasant and efficient. Parking is horrendous, the place is small, the holes in the driveway are gigantic especially in winter. The 5 stars are for the very nice people who work there which makes going there bearable

Horrible customer service don't recommend coming here. I had made two appointments and the African…read moreAmerican male made no effort to assist me in my needs and to provide information

This location should be a blessing but it's a postal disaster. Need a passport application…read moreprocessed. Only 1 person working there. She tried like hell to get it done but just overwhelmed. 11 people waiting plus regular postal business in between. Not a supervisor or post master in sight. How does the USPS let this happen? Let's just keep raising the rates and cutting the staff. And remember to give non productive management bonuses

I love our local post office. The staff are always really friendly and efficient. They also do…read moregreat passport photos. I rarely have to wait long. I don't understand the negative reviews.

Terrible customer service... from one of the workers.. They love to ignore you when you're standing…read morein front of them and actually laugh at you if you make a mistake on shipping costs. I don't think they realize most people do not own a shipping scale at home... The other worker is a nice person and actually helpful.

People that work here are so friendly and quick service. Such a different experience then in…read moreManhattan.

I absolutely love this post office. Is the line long at times? Yes. Can the service seem slow (only…read moreone register open with lobby full of 10 patrons) at times? Of course. Let me tell you the staff makes these mishaps seem like nothing to complain about. Julie( who has retired now for about 2 yrs.), Theresan, Dan and even the new gentleman are all so kind and sociable. When I walked in there about a month after having my baby Thersean said "wait a minute I haven't seen you in a while". What a great feeling. Love love love the staff.

This woman just turned me away, with a medical test and a sick cat in the car, at 12:01, because…read moreshe says they close at noon and always have. I had everything labeled and ready to go. Also, these hours are wrong, and the woman who works there on Saturdays is AWFUL. She was actually laughing that my medical test won't make it in time, and found pleasure in saying no. She also told me another post office was open until 1pm, which was wrong.

Zero star. There is an old mean guy not allowing me to even just to drop off an stamped envelope…read more Parking lot is filled with employees so no place to park your car. He said an "F"word to make me leave from waiting for a spot to park my car, and came to my car window twice telling like to some wild animals to leave from the lot. Extremely rude and humiliating! No one deserves this! And I remembered that I saw exactly the same happened with some another woman not long ago. Today was me. I should have drove to Pleasantville P.O. It's just another 5 minutes drive from this P.O. You don't want go there ever!

I had a rush job needed within 2 hours for a urgent project my company is coordinating, and I…read morehappened upon Peter from Postall Center from quick searches online for a print shop. He not only answered my phone call and ensured the print job will be handled, but he also gave me real-time text updates of how the print job was looking, and ETA for delivering it himself to destination we needed it to go to in the area. The price for the job felt fair also - totally will be bringing more business towards this center's way. I cannot recommend enough how amazing the service was and how Peter saved this project from becoming delayed. This is THE print shop to go to if you're in the Briarcliff Manor area and need stuff asap!

The owner and workers here are so nice and helpful! They always give me all my shipping options and…read morehelp me find the best one for my specific packages. They have also helped me pack my boxes, when I needed. Very nice experience :)