They have a notary public perfect because most the banks don't lately not sure what happened but I'm thrilled. There's another Republic and a really kind efficient well-trained staff to handle. Customer concerns and care. Totally appreciate this and I will return. Thank you so much. read more

The woman with blonde hair, coughed with her left hand ans proceeded to give the receipt with the same hand. I was shocked. I took it with the edge of my finger tips took it outside with a picture and threw it out. She saw me and I felt the predijuce right away but I was polite. I should have told her to keep the receipt. Or use a glove. Who does that. Smh. read more

I come here all the time. There's hardly a line and when there is a line a staff goes on the floor assisting anyone in the line to speed up the process read more

The UPS Store - I come here all the time to return my amazon items. The staff is very courteous and work very fast. - Shipping Centers Near Me - White Plains, New York

I came in here to mail a small package. $17.40 for a small box, I was shocked when the cashier told me the price. I was honestly 100% unaware of how expensive it is to mail things now. Customer service was okay, they did keep the line moving quickly. But I think I'll stick to mailing my packages at the post office, it's a little cheaper. read more

Looking for reasonably priced 'picture' shipping 18x24 boxes was no easy feat. Staples has boxes alright- but you'd think they'd carry slim ones. No. Checked Office Depot. Negative. But no offense to FedEx's packing system- because as I was told, they'd take extra care in filling the gaps with bubble wrap and foam. Cool! But it cost an arm and leg just to ship 3 framed, acrylic paintings I did for my daughter and ship to Oregon. Next. Located in the Crossroads Shopping Center and off Route 119- this UPS came in handy. They have boxes of ALL sizes...well almost. I forgot the size on the box I really wanted- so I sized up just to be on the safe side. Lovell(?) was the man who stayed on it. He was probably cursing under his breath because I flipped-flopped a couple of times on size but decided the 18x24 would be the best fit. Thank you for not losing your cool man! And price was good too at $16.95. read more

The UPS Store - In A Box - Shipping Centers Near Me - White Plains, New York

Clean store, well run operation with very convenient hours with ample parking onsite. Barbara is awesome. read more

I love the service of this UPS store. I was in and out very quickly. They have a self-serve for your Amazon returns. I didn't know how to use it, but the staff was very helpful in assisting me. I would definitely recommend stopping by here. Everyone was friendly and helpful. read more

I made a mistake in a return and gave them the wrong box. The gal who owns the store went "above and beyond" in helping me and really made a difference in helping to solve the problem. Customer satisfaction is clearly at the top of the list for her and this store and I would highly recommend them!!! read more

This store was absolutely fantastic!!! I first called and the person on the phone was so sweet and accommodating. I then go to the store and two attendants helped me at once. They measured my return, found me a box, printed my label, taped up my box. All employees at the store were great and I will keep coming to this UPS location. read more

I am shocked that this store is still in business. The owner of the store is a complete degenerate. Prior to going up to the counter, I witnessed him treating this female client extremely nice and was basically flirting with her. I was sick to my stomach witnessing this type of behavior in a business environment. Looking at his customers like a piece of meat. I went in to send a return and was scolded on the fact that the box that I brought in was damaged (when in fact it was fine just had the old shipping label ripped off). I was forced to purchase a box and also was charged a taping fee since he claimed the cost of the tape costs him an astronomical amount and that's how he makes his money. I had a prepaid label on the box and wasn't sure why the box I brought in wasn't good enough for him. At the end of this, it was a total of $20 to ship the box. I am disgusted by the fact that this guy is a con- the guy has a receding hairline. STAY AWAY AT ALL COST!!! There are many other UPS stores in the area that you can support and be treated like an actual customer and not some type of barbaric animal. read more

Visited this UPS store to ship 2 suitcases and 3 cartons. We were greeted by Chris by whom we were treated like long-lost relatives. She took our "stuff", put our suitcases in separate boxes, checked the way our three cartons were packed and applied extra sealing tape where needed, filled out shipping labels, and advised us on what to do at the UPS Customer Center in Florida where the 5 packages would be held for us. What was expected to be a harrowing experience turned out to be delightfully easy. Chris was helpful, professional and proficient, and did all she did for us with a smile on her face. read more

This is the ONLY UPS store that I will EVER go to as the staff could not be more friendly and helpful. All UPS stores should have their staff trained by the staff at this location. Ian and Barbara, 2 of the stores employees, go above and beyond to help their customers. Amazing customer service + minimal wait time = happy customer! read more

I needed something notarized and hesitated to go in because this store looked so crowded, but it was so well organized once I went in that I was in and out within a few minutes. Much better than any other UPS store I have been to. Also their notary price is very good, lower than other places I have used before. read more

Excellent customer service. The staff is very friendly and helpful! I do all my shipping here.

Had a great experience at this location with a large and complicated print job. In the end, the print job took less than 1 hour and cost $0.10/page for a 1000+ page Black and White print job, which is comparable to other stores (I believe a nearby Staples location charges $0.09/page). Chris not only provided good support, she went above and beyond by continuing to check on us during a particularly busy Saturday afternoon in the store. Between this print job and shipping (up to now, I have only gone to this location for shipping), Chris has always provided great customer service. I would recommend coming to this store and intend to continue to come here in the future. read more

I go there all the time and everyone there is so helpful, professional and extremely quick. The last time I was there I had very heavy boxes that I could not move by myself, and IAN was so helpful and grabbed all the boxes for me. It's very hard to find good help these days, but in that store, you can always count on it. Thanks, guys, for everything. read more

Employee went out his way to help! I had to lug a heavy box out of my car and a gentleman came to help me bring it into the UPS store! I've been coming here for years and can say that I have had only positive experiences but this experienced compelled me to write a review! read more

Kenny is The Man!!!! Always Happy to help & goes out of his way to get the right packaging for me. My sister came from California & had some things to ship back there. I took her here & she was so impressed with how helpful & nice he was!!!! I luv the new store-more parking. I have and will, recommend these guys to everyone!!!! #ServiceWithASmile read more

The staff is friendly, professional and knowledgeable. Thank you for your helpful suggestions.

Barbara, Destiny, Ashley, Kenny and Larry went above & beyond to help me unload and pack 10 huge garbage bags full of shoes that were being shipped to children in need. Their patience & professionalism should be commended! Not to mention, it was close to closing time and they were courteous every step of the way! read more

Just as many others have posted, the owner is extremely rude. I went there to drop off an Amazon return. I waited patiently in line listening to the man behind the counter complain to his regular customers about how tired he was and how it's been a long day. When I get up to the counter, he examines my box and beings to berate me regarding the type of tape I used to affix the return label. Without even asking me first, he reinforced the label using his own tape. He then told me I need to "invest" in clear packaging tape, and that he would normally charge me for the tape he used to reinforce the label. Next he starts complaining that he "makes next to nothing for returns." I certainly understand he's running a business and that the cost of using his own supplies can add up. However, that doesn't give him an excuse to be rude to his customers. Also, it's not the customer's fault that he doesn't make what he perceives to be an acceptable margin on returns. After my experience, I will definitely not return to this UPS store again. read more

Fast, efficient service and friendly staff. One downside is that their operating hours as listed on ups.com is incorrect. It says 8am to 7pm but they actually close at 6pm. read more

My husband and I stopped by on a Saturday afternoon to drop off a couple of pre-labelled packages. There were no other customers in the store, but an older male employee talking to another older man. When we walked in, the employee did not address or acknowledge us. He just saw we were dropping off packages, and he started complaining to the other guy that there were just "more drop offs" and it wasn't "worth it to stay open on a Saturday just to get drop offs." The employee put our packages on the scale and continued to ignore us. His attitude was so rude and off putting, I highly recommend everyone visit this location to drop off large packages on a Saturday afternoon out of spite. read more

Visited this UPS store to drop off a return package of some items I bought online so my label was prepaid. I did not have to wait long and the woman who helped me greeted me as a I approached the counter. She scanned my item, gave me my printed receipt and some coupons to use at the store and then I was on my way. Parking here is a plus also because the parking lot is huge. read more

I can't say enough good things about "my" UPS store since I've had absolutely NO problems sending anything anywhere - no crushed boxes, no damage to the items inside, no lengthy delays, nada. Since I now have 2 homes, one in NY and the other in FL, I've been shipping all kinds of things down to FL rather than packing them in a suitcase and checking luggage when I fly. Most of them have been typical things like summer clothing, liquids bigger than 3 oz., books, extra hangers, you name it. One item wasn't typical. It was my coffee table. The older African American man who is the "packing expert" (sorry, sir, I don't know your name) spent a lot of time testing out the best and safest way of sending this as if it were a vintage Steinway piano. It arrived in FL without a scratch. Honestly, Christian P., I read your entire review from December 2015 and (while I laughed in places) thought that I could not have had more opposite experiences. I've been using this particular UPS store for several years, have always been treated politely and professionally, have had men come out of the store to unload heavy boxes from my car and been taken care of as quickly as possible given that there are often several customers waiting. Keep up the good work, guys !!! read more

My wife and I went to this location for passport photos and package returns. We were helped by a gentlemen named Kenny who was just that, a gentlemen. We were in and out. Kenny was patient, professional and friendly. We will be returning! read more

I searched all over to send my daughter's bassinet to my best friend who just had a baby! Everywhere else I was quoted $200 bucks! I came here and Kenny was awesome! Not only did I end up paying half of what I was quoted, he packaged it and did it all with smile! That's what you call great service! Thanks Kenny! You were fantastic! read more

I drive out of my way to go to personally go to this location because everyone is always so kind. I was sending out a late Christmas gift and Barbara happily wrapped the gift for me without any hesitation because we couldn't find the perfect sized box. The customer service is always perfect and they definitely deserve all 5 stars! Taa read more

I send packages to family through out the year. So I found this store a year or so ago. and then just since October I am sending boxes to Bradenton FL new home. We sent 6 boxes in Dec . I really appreciate that they pack and arrange the contents carefully . I just dropped off on Saturday more items to be shipped to Fl and felt a review of Lenny and Kenny 's helpful assistance in a small but vital business was worthy of my taking the time to write a review. I watch them help tape packages , photocopy, mail packages, retrieve packages for their mailbox customers , and answer the phone calls . I found them to be friendly helpful with a good sense of humor ! And at excellent packing ! So happy they are close by ! read more

Was quoted $75 to ship a 15 pound box 3-day ground to Florida. That was their quote for SHIPPING ONLY,....Called UPS directly and was told the same shipping would be only $29.99. Check around before letting this UPS Store rip you off!!!!!!!!! read more

Awesome store !!! Kenny and Larry are the best so helpful, honest , pleasant and genuine guys. Had package sent there by ups twice they went out of their way to contact me to let me know they had it. Will always use this store for my shipping. Can't wait for the hot new store ... thanks guys keep up the great work it's always a pleasure read more

I made an error with my shipment and Kenny quickly helped me fix it while helping a few other customers. I was in a rush because the UPS guy was at the location collecting the packages. This type of customer service will keep me coming back. read more

Whenever I'm in town and need to ship something, I always come to this UPS location. The service is usually very quick so I'm in and out in a couple of minutes. read more

Great service!!! I was given great advice and my package arrived safely and on time. I'll be back.

I went to ship a pair of sunglasses to Austin Texas. The company had given me a prepackaged label for overnight shipping. I went to the location with the small sunglasses box that weights absolutely nothing, 0.6 lbs actually. Mr Levy, the owner, takes the package, comes back and charges me $8.84. I was in rush and I didn't want to be rude so I take out my credit card thinking that I was subsiding the shipment when he says " oh Im sorry we have $10 minimum and prefer cash." At that moment, it dawned on me that I was being exploited. I was upsold a box for $5 and packaging or bubble wrap for $2.75. Levy takes every opportunity to upsell and overcharge when possible. I asked why I was paying such a high amount for something so small that already had shipping paid for. I asked to confirm that the shipping was paid for and he tells me that he has to be paid for his "time, labor and materials." He spent all of few seconds packaging a tiny box in the empty store. he s a great guy; he 'll use all of his materials without bring charges to one s attention. When I told him that he needed to communicate charges and costs to his clients prior to using his materials; he says that I should have asked. I understand that he is running a business but he takes every opportunity to exploit his customers. If u wanna take every opportunity to be exploited go see Mr Levy. If you wanna drop off a package and unnecessarily pay for his overpriced materials and his "expertise and time" go see Mr levy. He is a dirty salesman that will overcharge you every time you turn around. I love the statement that he doesn't take cards to save every last penny. He is so dirty. I felt so robbed. Far more concerned with extrapolating every dollar from his customers that actually helping them. He went into the wrong business. his only concern is the bottom line, I m sure he regrets his business. To spite him, Better yet go to drop off packages that require nothing from him. read more

I've never been to a UPS Store that does not want to be a UPS Store. Until now, that is. The two men who work at this location are constantly berating customers who bring in parcels that have pre-printed labels. Grumbling about how they don't make money from drop offs and how people who have tracking numbers from their pre-printed labels are a nuisance if they want a receipt when dropping off a package. It boggles the mind. In fact, they are so unwelcoming that I would rather drive all the way to the UPS Store in Yonkers to avoid this unpleasant duo. read more

My business has been dealing with this UPS store for several years. It has convenient parking for running in and out. On several occasions employees of the store have accepted deliveries for our business. I have always received courteous service. read more

Amazing staff, really helped me out and were extremely professional. Went the extra mile. I drive in from manhattan to go to them.

Always great service. The owner is always helpful and friendly. He goes out of his way to suggest the best option for postal freight.

I am in the process of moving back to NY from CT and needed to have a NY mailing address. Since I have not closed on my new place I am kind of in limbo. After opening up a mailbox account at a UPS Store in Tarrytown and notifying umpteen companies and the government, etc. I was notified that (after only weeks of opening it up) that the location will be closing. I was told I could be moved to another location in Rye or White Plains. While I have to pay for the rent all over again, the store in White Plains has been very helpful, they have gone out of their way to get me set up with a new address right away and have even offered to add a little free time to help me out of the total loss from the Tarrytown location. Shop here, they seem to be honest and willing to work with you. read more