Roman and his colleague are an absolute pleasure to interact with and have my delivery needs…read moreaddressed. The sales associate are knowledgeable about all the offerings and they advise the best option for my shipping needs and listen to my questions. Quick and simple. I wish this office had passport service and parking for patrons.

This Post Office is ALWAYS crowded, with too many people in the lobby, especially in the middle of…read morethis COVID Pandemic. The two clerks there, Evers and Roman, have a very tough job, with all of the people in there, all the time, without masks and constantly cutting the lines with questions or looking for a pen. I don't know why there's only one person at the window at such a BUSY location? But, somehow, they manage to make it work, despite the long lines and difficult customers. I'm an online seller and this Post Office has never ever lost any of my packages. They're always very polite and nice.

Quiet, clean and organized post office. Ozzy helped me mail a few packages and was so friendly and…read morehelpful. Great experience! Glad that this is my local post office.

The service is horrible. How is possible they allow you to make appointments in the morning and…read morethen you show up and the only answer is "we only have appointments after 1:30pm". Totally disappointed. Also another person had the same issue. You stop going to work for this kind of appointments and you end up wasting time

This office is horrible 26 people on line and only 1 window open. And teller is purposely moving…read moreslower and slower Where is the postal inspector

Worst post office ever. The most worst services I have ever encountered. Even the deliveries are…read morehorrible. I waited all day for my package to surprise my wife her gift and they didn't even ring my doorbell. They just left me a notice. And they always do that! And they never re deliver. Every time I call the person over the phone is always rude with an attitude and doesn't even have any single good customer services. Even in person they don't. The worst ever. I don't understand how they can let people like that work?

Question is ..... do they even know where they are or what they are doing ? Seems like a portal of…read moreconfusion when you get a job there.. I grew up in the town and always wanted to help improve that place by working there. Glad I never did.... I probably would've forgotten my name too... They look at you from the other side of the window as if they are watching you behind a zoo glass. Human-like beings that have never seen humans... it's odd. I always wondered if they had slides and tunnels filled with letters they can't get past and end up stunted by the time they get to the window. Forgetting who they are, where they came from or why they are even there. Odd behaviors from the workers there.

The laziest staff and mail carriers are the worst. They are unreliable and too laxed.read more

Clerk #77 is the most awesome postal worker I've encountered…read more I came here to mail in my passport application and was unsure of what I needed to do. The clerk behind the desk (#77) was EXTREMELY knowledgable and guided me in the right direction. This might be her specialty with all the insight and expertise she had. It made me at ease and I was SUPER happy coming here. She even knew what amount to make the checks out for (passport fees, mailing fees, expedite fees, etc). My only issue was the parking which I had to take away 1 star for. They have a row of parking spots, and all were taken. When I walked inside, only 1 customer was before me. How could ALL of the spots be taken and only 1 customer?!?!?!

Very rude staff. They were so irritated just for having to help us, when I say help us I mean check…read moreus out at the register. That's literally all they had to do, yet acted like it was a huge ordeal. Get a different job maybe not in customer service. Would never come here again. Horrible attitude. Wish I could leave zero stars.

One of the smaller USPS locations but the guy there is fast and always willing to helpread more

This might be one of the worst post offices I ever experienced…read more There seems to be two kinds of customers. Those that don't come with convoluted, time consuming problems, and those that do. And of course I get stuck behind the one that does. Literally one before, of course he's in front, because that's how it goes. In his defense, this customer may have had a valid reason. He had about 15-20 parcels that needed to be weighed and stamped. So my issue is, there were two possible windows, and the one guy working was going slow as a turtle. So 2-4 minutes a package times all packages... meant about 30-40 minutes for this one guy. All while you know staff is in the back. Makes you wonder what's up. If there's at least one extra worker, hiding doing nothing, while a line is clogging up, then customers have every right to be furious about this. It's bad management because they have to know situations like this happen, yet they do nothing to adapt to it. As for the guy working the window, I couldn't believe it. As the line was pushing out the door, he had his phone at the counter, and he was having phone chit chat while dealing with customers. My advice: if you just need postage, consider buying stamps, and even if you overestimate by 1-2 stamps it might be worth it if it saves you the hassle. If you don't want to do that, only consider this place if it's closest, and you can visibly guage how long the other customers will take. Anything longer than 15 minutes, consider going to the Palisade one instead, I never had issues there.

This is one of the only post offices I know in Northern NJ open past 5pm. There may be others but…read moreit's the only one I know that's open late. During the week it closes at 7pm. I also like that it has an open self service lobby, so if you need to go after hours it's available. Parking is ample too. It's weird that it doesn't come up when you google search for NJ USPS open late. But I'm glad I remembered that it's here. It's saved me when I've been in a bind more than once.

I have known this guy forever because he worked at another location. I feel welcome when I go in…read morethere and the other employee she tolerates me because I always have some big box or something and I had to go at 6:45. She even helped me charge my phone because the eBay label I needed it was on my phone. Clean. Always friendly, always courteous both of these guys rather all the employees there, especially the older guy.

the manager/supervisor here is working with a private tow company as a spotter who calls on…read moreunsuspecting customers in a predatory towing scheme to help make money for view auto body and towing company. the manager has a very very close relationship with the tow company and together they run a towing scam on certain people who the post office manager deems to have parked illegally in the government parking lot even during non operation hours - scamming dozens and dozens of citizens tens of thousands of dollars.

I thought the YELP reviews of the Fairview Post Office had to be exaggerations but it REALLY was…read morethat bad. The employee behind the counter thinks she's doing her one-woman insult comedy show, loudly berating every customer for somehow getting something wrong and for possibly screwing up her mandated 12 Noon lunch break. All I wanted to do was return an eBay purchase and it turned into a half-hour ordeal encompassing an argument with a fellow customer about who was in line first (hint: it was me) and then being locked in and essentially kidnapped while Miss USPS Thing waited on another customer. Five minutes I stood there unable to leave. Oh, and Miss Thing also wanted me to fill out a survey about my "satisfaction". HAHAHAHAHAHAHAHAHAHAHA

I love this location, but it has the potential to be better for efficiency. It's consistently busy,…read morehas multiple windows, but the line is always long. I wish there was a self-serve kiosk to send or drop off packages. Sometimes you have to plead with the staff even if you just want to drop off a package. I'm not sure if it's a funding issue, but a self-service kiosk for priority mail could be useful. On a positive note, the usps workers there are very knowledgeable, helpful, and nice.

The packages delivery process to make sure they do not get lost. The condition of the building. For…read moreexample, the mail hall does not work for years. Embarrassing conditions for the disable doors to get into the Post Office. How you ever seen a disable person buying stamps at this Post Office? Where are the increases to the stamps go to? Etc.