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US Post Office

2.9 (31 reviews)
Closed 8:30 am - 5:00 pm
Updated over 3 months ago

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5 months ago

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1 year ago

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4 years ago

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10 years ago

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10 years ago

Went there this weekend. Both the male and female employee could use a class in customer service. A little rough.

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9 years ago

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Review Highlights - US Post Office

My "home" post office is on the east side, but I'm not reviewing that one because I have a New Year's resolution to be nice.

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US Post Office

US Post Office

(54 reviews)

Overall, I've had very positive experiences with this postal staff. It is the closest office to our…read morehome. It's got to be difficult to be patient when there are always grumpy people coming for help, but they've always been polite. The carrier that delivers our mail to our home is fantastic. He has gone above and beyond his duty to help us out a few times. While we wish him all the best, we are sad that he's decided to retire. Like everywhere, there are usually a few less than positive experiences occasionally, but overall we've been very satisfied with this group.

Review of USPS Package Pickup Wait Time - 1099 S Pantano Rd, Tucson, AZ…read moreAt the S Pantano Rd USPS location, package pickup is managed through a closed Dutch door that only a manager operates. Because there is no window or peephole, the manager opens the top half if they notice someone waiting. Each customer interaction follows the same pattern: the manager listens briefly, then closes the door while going to locate the package. During this time, the customer being helped must wait, and the process repeats for each person. This suggests that packages may not be organized for efficient retrieval. During one visit, I waited behind three customers, and the process took about 20 minutes wait time, 10 minutes being waited upon. Yesterday (12/15/2025), I received a pickup slip but chose not to wait in line, leaving the slip for another day because of the anticipated 20-30 minute delay. Previously (over a year ago), package pickups were handled in the main post office area, alongside services such as purchasing stamps and mailing parcels. That system was faster and gave priority to customers collecting packages. The current arrangement at this location results in longer wait times and reduced efficiency.

US Post Office - postoffices - Updated May 2026

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